4,089 Reviews of Camelback Toyota - Service Center
Titus was wonderful. Everthing explained and efficient service. I was kept informed of progress. Service handled professionally Everthing explained and efficient service. I was kept informed of progress. Service handled professionally More
Great service, and it is very cheap for having everything that was done to my car. that was done to my car. More
I went to pick up my car and they told me to wait for Adam to bring my car keys. I waited over 30 minutes and I could see my car parked outside from the waiting area. The guy who helped me came up to me Adam to bring my car keys. I waited over 30 minutes and I could see my car parked outside from the waiting area. The guy who helped me came up to me wondering why I was still waiting. I told him I was waiting for my car keys. He went to a little drawer and pulled them out. He took me to my car and said it was just brought over. I told him the whole time I was sitting there my car was parked there. He lied to me and didn’t apologize for the long wait. More
My service advisor Samuel was rude and very unprofessional. He was saying my vehicle had problems before it was inspected and hung up on me when I called for status of my vehicle. He refused unprofessional. He was saying my vehicle had problems before it was inspected and hung up on me when I called for status of my vehicle. He refused to have a nail found in my tire and told me I would have to buy a new tire. Samuel said something to another customer in Spanish that make him laugh at I tried to call the front desk for a manager and was dump into a voice mail. Horrible service and I had to go to a tire shop after leaving the dealership, and nail did not puncture my tire. Very bad service. More
It was a great experience. I had to wait a little over two hours, but I understand that other customers’ vehicles had to receive service also. I had to wait a little over two hours, but I understand that other customers’ vehicles had to receive service also. More