Camelback Toyota - Service Center

My service advisor was very nice and informative. Camelback Toyota always has great customer service when we visit. Camelback Toyota always has great customer service when we visit. More

Initially, when I got there, I was very unhappy as I had a scheduled appointment with Conor and he left to go somewhere without communicating with me (although we had been texting back and forth) I almost w a scheduled appointment with Conor and he left to go somewhere without communicating with me (although we had been texting back and forth) I almost walked out, because I found this very rude and inconsiderate of my time However, Paloma quickly came to offer her assistance and was amazing! She was very professional and took her time to make sure she knew what I wanted and needed. Thank you, Paloma.. Because of Paloma, Camelback Toyota will continue to get my business. More

Titus is a great advisor. I was at Mercedes Benz for 20 years and. I recognize a quality person. I feel he is a very trustworthy advisor and he did come in under budget . Titu I was at Mercedes Benz for 20 years and. I recognize a quality person. I feel he is a very trustworthy advisor and he did come in under budget . Titus will remain my go to man at Toyota!! More

Service was done in a timely manner. I understand this dealer does not do courtesy washes on vehicles, but it would be an added touch to offer the service to those who prefer a clean car I understand this dealer does not do courtesy washes on vehicles, but it would be an added touch to offer the service to those who prefer a clean car. Just a recommendation. More

I went in and was offered 22% financing but when I went to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicl to pick up my car after waiting for it for a whole week they made me refin and then when I called them back unhappy about the scratches on the vehicle ance for 27% and acted like they didn't even care. My Highlander was in the body shop for a week and when I got it there is scratches on the hood and side of the vehicle. I'm not happy. More

I had an appointment at 11 o’clock, checked in and advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, advised to take 2 hours. 5 hours later no words received from the service, so checked with Titus personally and told the part was not in-house yet, then told they found it. I spent 7 hours waiting for my car to complete the one simple job. Totally unacceptable. More

Cesar did an excellent job of servicing my Tacoma! I had a concern regarding one of my warranties and he was thorough and knowledgeable! I had a concern regarding one of my warranties and he was thorough and knowledgeable! More

I love it thank you for service my tuck Toyota Tacoma. Keep it up and have wonderful day Keep it up and have wonderful day More

Chase my advisor was great, I came in for a battery change and service recommended $3300 of maintenance items I verified price with other national repair companies and camelback toyota was 400% higher change and service recommended $3300 of maintenance items I verified price with other national repair companies and camelback toyota was 400% higher than others, you should be ashamed More

I brought my car in because the turn indicators were not working. After a review I was told they couldn’t accurately test for the problem because my battery was low. So I agreed to a new battery. Then on a working. After a review I was told they couldn’t accurately test for the problem because my battery was low. So I agreed to a new battery. Then on a subsequent day I was told I also needed an alternator. The first remanufactured alternator they put in was faulty. I was told a brand new alternator was being ordered. 9 days after I initially brought my car in, the work was complete. I was then told this is also a remanufactured alternator, not a new one. My service writer did not keep me apprised as he has in the past. I don’t know if he is overworked or distracted but at least a couple of times he told me he’d call in the morning and I waited until noonish and then called him for a status. I hope to find an independent mechanic and avoid the dealership going forward. More