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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,399 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,399 reviews

March 07, 2025

Very prompt, thorough, and professional. Great service. Love our new Camry! Thank you Camelback Toyota. More

by KRISLOPEZ227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 07, 2025

Excellent service! Lee went above and beyond to make sure everything was handled correctly and promptly. More

by Annemarie.comes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Mar 07, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Annemarie! We’re thrilled to hear that Lee provided such excellent service. Our team is dedicated to going the extra mile, and it's great to see that recognized. We appreciate your support!

March 07, 2025

They charge extra for credit card payments. They put wrong oil change sticker on my car windshield and they did not take complaints seriously. Definitely not to buy from that dealership More

by KARGO2047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
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Mar 10, 2025 -

Camelback Toyota responded

We understand that unexpected charges and small oversights can be frustrating. While we do offer multiple payment options to accommodate our customers, we’d be happy to discuss this further. Feel free to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for more details.

March 07, 2025

The worst service experience I’ve ever experienced and will never return to this dealership. More

by Youdontneedthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauro in Service Department
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Mar 10, 2025 -

Camelback Toyota responded

Providing quality service is important to us, and we take feedback like yours seriously. If you would be open to sharing more details about your visit, we would appreciate the opportunity to address your concerns. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can better understand what went wrong.

March 06, 2025

ALI SROWJYYYYY! !! THE BLESSING IN DISGUISE!! I truly couldn’t have done it without you! Thank you for all the assistance and making this possible. First car, 2025 IN More

by michael ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Srowjy, Julian N.
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Mar 07, 2025 -

Camelback Toyota responded

Michael, we're thrilled to hear about your first car experience! Congratulations on your 2025 model—it sounds like an exciting journey ahead. Thank you for the glowing recommendation and for trusting us to be part of it! Enjoy the ride!

March 04, 2025

I bought my first Toyota at Camelback Toyota. My family has bought several cars from this dealership. We bring our cars there for service. Lately I feel you are not looking out for the customer. More

by bmorgan110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Mar 06, 2025 -

Camelback Toyota responded

Thanks for sharing your feedback. We appreciate your loyalty and understand your concerns regarding the credit card fee and service recommendations. Your trust is important to us, and we’re committed to improving your experience. We’ll take your comments to heart as we move forward.

March 03, 2025

Mauro was professional and courteous. Explained everything I had questions about. It was a pleasure to work with him More

by JUDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mauro
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Mar 05, 2025 -

Camelback Toyota responded

We're delighted to hear that Mauro provided you with such a positive and professional experience. It's wonderful to know he was able to address all your questions and make your time with us a pleasure. Thank you for the feedback!

March 02, 2025

Amazing place great people all willing to help Got the car to me the same day and didn't have to wait. More

by Soccerguy2017
Recommend Dealer
Yes
Employees Worked With
Ian Grundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Grundstrom
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Mar 03, 2025 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and that our team was able to get the car to you the same day without any delays. We truly appreciate your kind words and look forward to assisting you again in the future!

March 02, 2025

All was good except,again, they overinflated my tires. Should be at 32 psi. Saw that they were 39 as I drove off the lot. More

by ericnorth
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Noah was great
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Mar 03, 2025 -

Camelback Toyota responded

Thank you for your feedback, and we’re glad to hear that overall your experience was good. We apologize for the tire inflation issue and appreciate you bringing it to our attention. We'll make sure to address this to ensure it doesn't happen again in the future. Thank you for your understanding!

March 02, 2025

Very attentive service and friendly staff. Reliable parts. Now on our second car with the dealership. More

by KMAKGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali in sales, Joey in Service
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Mar 03, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience and appreciate your loyalty with us. Our team works hard to provide great service and reliable parts. Looking forward to continuing to support you with your vehicles!

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