Camelback Toyota

I waited 10 minutes in the service area before anyone came to assist me, despite having an appointment. I was there for a simple oil change with no tire rotation. After 2 hours, I finally texted to ask f came to assist me, despite having an appointment. I was there for a simple oil change with no tire rotation. After 2 hours, I finally texted to ask for an update since I hadn’t heard anything, and they informed me they were still inspecting my 4Runner. It took a while longer before I received the inspection report, and overall, I was there for 3.5 hours for a basic oil change. To make matters worse, my hood no longer opens, and I am 100% certain it was working the night before, as I had to jump-start someone’s car at a gas station. Out of my last five oil changes here, three times I’ve left with a nail in my tire and now my hood won’t pop open!!! It’s incredibly frustrating to wait over 3 hours every visit and leave with a new issue. I am absolutely not impressed! I take immense care of my 4Runner which is why I thought going through the dealership would be better overall but I was very wrong. More

This is our second vehicle purchase from Camelback Toyota in the last few years and it definitely won't be our last as our buying experience both times was exceptional. A special "Shout Out" to Eddie M (our in the last few years and it definitely won't be our last as our buying experience both times was exceptional. A special "Shout Out" to Eddie M (our salesman) and Matt B (our finance manager) for their professionalism, teamwork, and patience as we worked together to finalize a deal. Having traded in, bought, and sold dozens of vehicles, I know firsthand how stressful the whole process can be most times. That said, if you want to avoid all the hassle, mind games, false promises, and "price juggling", give Camelback Toyota a try - they get (and deserve) my highest recommendation. More

There service is great but when you arrive to the service center and you wait in the vehicle for 10 minutes and no one even acknowledges you are there, having to get down from the vehicle, find someone to gr center and you wait in the vehicle for 10 minutes and no one even acknowledges you are there, having to get down from the vehicle, find someone to greet you and help you with your scheduled appointment. That is not so great! After connecting with the person I was scheduled with everything else went smoothly. Thank you Quatarius for listening and carrying out the services the way you did. More

Friendly people. Good prices. Negotiations were fairly easy. We went on a very busy day but seemed to get through the process quickly. Good prices. Negotiations were fairly easy. We went on a very busy day but seemed to get through the process quickly. More

No pressure environment and all the people I worked with were very clear with the process and got me a price I was happy with! were very clear with the process and got me a price I was happy with! More

Very professional and knowledgeable service tech. Clean waiting area. Trusted service. The only complaint is the price for labor which in most cases is 3 times the cost of parts making full repairs o Clean waiting area. Trusted service. The only complaint is the price for labor which in most cases is 3 times the cost of parts making full repairs out of reach unless done over the course of several months. Other than that, i still continue to refer others and will use Camelback Toyota for my regular checks. More

The service agent was great. The agent was not pushy for any services. They were personable snd straight forward. I will be coming back to them for some of the needed work. The agent was not pushy for any services. They were personable snd straight forward. I will be coming back to them for some of the needed work. More

I appreciate my service reps’ knowledge and ability to describe the issue and process to remedy it. I am informed and can make good decisions with each car repair situation. describe the issue and process to remedy it. I am informed and can make good decisions with each car repair situation. More

It was no different from other dealerships. I think the employees are told not to be friendly and not to smile. I think the employees are told not to be friendly and not to smile. More

Frank was great. He was very knowledgeable and enthusiastic about the service experiences. He explained the necessity of the required services in a manner that was e He was very knowledgeable and enthusiastic about the service experiences. He explained the necessity of the required services in a manner that was easy to understand. More