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Camelback Toyota

Phoenix, AZ

4.6
5,173 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,172 reviews

January 21, 2025

Good but I would like to get a car wash like they used to have. More

by LUCERO.ALBINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Jan 22, 2025 -

Camelback Toyota responded

Thank you for your feedback, Lucero! We appreciate your thoughts on the car wash service. We're always looking for ways to improve, and your input is valuable. Stay tuned for updates, and we look forward to exceeding your expectations in the future! If you'd like to discuss further, feel free to contact Jimmy, Service Manager, at cbtservice@vtaig.com.

January 21, 2025

Jeremiah, is awesome he very informative the whole time my vehicle was in service. Very happy More

by alicia1garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Jan 22, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Alicia! We're thrilled to hear that Jeremiah provided such informative service. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

January 21, 2025

Your upselling is very aggressive and extremely irritating. Your people who have to do it are ok More

by JACKS0N18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Jan 22, 2025 -

Camelback Toyota responded

Our goal is to provide all of our customers with the best possible service, and we will take your comments into consideration to ensure a better experience in the future. We are glad to hear that you found our team members to be helpful, and we will continue to strive for excellence in both our service and customer interactions. If you would like to discuss this matter further, please feel free to reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com.

January 21, 2025

My wife and myself drove from Tucson to shop at Camelback because my wife found a used Nissan Maxima and she is a fan of the Maxima. Great experience with the sales staff and financing. This dealership is hu More

by jphunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Mendivil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that you and your wife had a great time at Camelback Toyota. It's awesome to know the sales team helped you find the perfect Nissan Maxima. We appreciate your support and hope to see you again soon!

January 21, 2025

My first visit was terrible. The guy at the service department had no clue what he was talking about. I still made an Appointment because Costco has a special deal for 15% off. T More

by OIJacket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eli
Jan 22, 2025 -

Camelback Toyota responded

Thanks for sharing your experience. We’re sorry to hear about the confusion during your visit. Your feedback is valuable, and we’ll work on improving our communication and service. We’re glad the new advisor attempted to help you save money. We appreciate your understanding and hope to serve you better next time.

January 20, 2025

I waited 10 minutes in the service area before anyone came to assist me, despite having an appointment. I was there for a simple oil change with no tire rotation. After 2 hours, I finally texted to ask f More

by Veronica.lajoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jan 22, 2025 -

Camelback Toyota responded

We understand how frustrating it can be to wait for an extended period, especially when the service does not meet your expectations. This is certainly not the experience we want for our customers, and we want to ensure that these problems are addressed promptly. We take your concerns seriously and would like to investigate what happened. We recommend reaching out to Jimmy, Service Manager, at cbtservice@vtaig.com.

January 20, 2025

This is our second vehicle purchase from Camelback Toyota in the last few years and it definitely won't be our last as our buying experience both times was exceptional. A special "Shout Out" to Eddie M (our More

by markmann2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Berry
Jan 21, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Mark! We're thrilled to hear about your exceptional experiences with Eddie and Matt. Our team aims to make car buying stress-free, and it’s great to know we hit the mark. We look forward to assisting you again in the future!

January 20, 2025

There service is great but when you arrive to the service center and you wait in the vehicle for 10 minutes and no one even acknowledges you are there, having to get down from the vehicle, find someone to gr More

by GALLOLLOVE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jan 21, 2025 -

Camelback Toyota responded

Thank you for sharing your experience! We’re glad to hear Quatarius provided great service once you connected. We’ll work on improving our greeting process to ensure a smoother arrival for our customers. Your feedback is invaluable in helping us enhance our service!

January 20, 2025

Friendly people. Good prices. Negotiations were fairly easy. We went on a very busy day but seemed to get through the process quickly. More

by nat1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryam Azari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team, even on a busy day. Your satisfaction is our priority, and we appreciate your support!

January 20, 2025

No pressure environment and all the people I worked with were very clear with the process and got me a price I was happy with! More

by Rob2210550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Zamora, Michael Ring, and Nick McCartan
Jan 21, 2025 -

Camelback Toyota responded

Rob, thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our team and found the process clear and pressure-free. Your satisfaction is our priority, and we look forward to assisting you again in the future!

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