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Camelback Toyota

Phoenix, AZ

4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

May 17, 2022

Camelback Toyota went above and beyond for my mother and I. The process was quick and easy we could not be more excited for for all they did! More

by Martha V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barry, Melanie Kranz
May 17, 2022 -

Camelback Toyota responded

Congratulations and thank you for the positive review!

May 17, 2022

The Camelback Toyota dealership made sure I got the exact car I wanted and did everything to see it done smoothly ! More

by fsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chris and Moe
May 18, 2022 -

Camelback Toyota responded

Thank you for your positive feedback!

May 15, 2022

Glenda who helped me in the trade in department was very kind and very professional and made me feel like a special customer my overall experience was great with her and I thank her for getting me into a gr More

by christopher.trujillo9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Backlund
May 16, 2022 -

Camelback Toyota responded

Congratulations on your recent purchase! Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide a 5-star experience for all of our clients and are glad to hear you had a pleasant experience with Glenda at our dealership. We appreciate your business and value you as a client. Sincerely, Katrina Coscarelli Client Relations Manager (602) 264-2841

May 12, 2022

Their service is very good, they do a great job, I feel so comfortable for the service g More

by hong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
May 12, 2022 -

Camelback Toyota responded

Thank you for the positive feedback!

May 13, 2022 -

hong responded

good

May 12, 2022

Very happy with the experience. Brent & Samual we’re most helpful. They had the exact vehicle I wanted. I purchased the vehicle at a fair price; the trade-in value was very gener More

by rwramsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent, Samual
May 12, 2022 -

Camelback Toyota responded

Congratulations on your recent purchase! Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize Brent and Sam!

May 12, 2022

I just bought out my lease for my 2021 Tacoma. There were a few hitches along they way with getting the contract right. But I found both Cheyene (sales) and Mike (finance). We’re super great to wo More

by Army Vet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne
May 13, 2022 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 12, 2022

Just read the other reviews. This dealership just wants to rip people off by not informing them until late in the process of any "dealer add-ons." I was told all Tacoma Pros have More

by murray104
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheyenne, Amairany
May 18, 2022 -

Camelback Toyota responded

Thank you for your feedback. We are unable to validate a review from an account using a screen-name, and cannot respond to your situation accordingly. At your earliest convenience, please contact Katrina Coscarelli, our Customer Relations Manager, at 602-264-2841. Thank you.

May 18, 2022 -

murray104 responded

This response is very indicative of the manner in which this dealership conducts it's "business." I have copies of 22 emails with 4 individuals at the dealership. Claiming they cannot "validate a review from an account using a screen-name, and cannot respond to your situation" is nothing short of a cop-out. Or, even worse, they treat ALL of their customers exactly the same way therefore they cannot "validate" my review simply by asking the people involved. Can I change my star rating to none?

May 11, 2022

Such amazing dealership, customer service was excellent. . Sean Neal, Ashley Walden and Chris Quintana were awesome. Great experience and dealership was amazing. More

by Annlaue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Neal , Ashley Walden and Chris Quintana.
May 11, 2022 -

Camelback Toyota responded

Congratulations on your recent purchase! Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide a 5-star experience for all of our clients and are glad to hear you had a pleasant experience with Sean, Ian and Chris at our dealership. We appreciate your business and value you as a client. Sincerely, Katrina Coscarelli Client Relations Manager (602) 264-2841

May 10, 2022

This dealership was full of nice people and very helpful to us . They had a lot of car options and I’m glad I got to choose a car . More

by Samanthamorales454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edin Guerra, Roddy Awawdah
May 11, 2022 -

Camelback Toyota responded

Thank you for your positive feedback!

May 10, 2022

Glenda is a fabulous salesperson. She found the car I wanted, kept me posted about its arrival, and called me as soon as it arrived. Glenda is very knowledgeable, professional and eag More

by rksuder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenda Backland
May 10, 2022 -

Camelback Toyota responded

Congratulations on your recent purchase! Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize Glenda!

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