Camelback Toyota

I just want to say that I love Craig! He made my experience with Toyota like none I have ever had before. He was easy to talk too and easy to deal with. There was no pressure in buying something th experience with Toyota like none I have ever had before. He was easy to talk too and easy to deal with. There was no pressure in buying something that I really didn't want to buy. When I arrive he had everything ready to go and had what I wanted to look at available, this made the whole experience that much better. He really knows his stuff as far as cars go and every question that I presented he had no fear of answering! I would totally come back and buy another car from Craig. I have already recommended him to my friends and told the about the great customer service to expect. I can't wait to come back and buy another car! Craig is a total asset to Camelback Toyota and the Toyota family! More

We were looking to replace a totaled vehicle and Camelback Toyota had a bigger inventory of the certified cars that we were looking for. I gave Tracy the price I needed him to beat and he beat it w Camelback Toyota had a bigger inventory of the certified cars that we were looking for. I gave Tracy the price I needed him to beat and he beat it with the exact car that we wanted and fit our needs. There was no price haggling or game playing and we were in and out in a reasonable amount of time. We were treated very well when we were at the dealership and left with smiles...not something we expected! More

Back in March I worked with Craig Rusin and he was awesome...I bought my dream car and love it. It was the best car buying experience and Craig Rusin made it happen with Camelback financing dept help. awesome...I bought my dream car and love it. It was the best car buying experience and Craig Rusin made it happen with Camelback financing dept help. It was such a good experience took my daughter to Craig to get a Prius too...highly recommend his service and experience and knowledge. More

We are longterm Toyota car owners and made a first time purchase of a new vehicle from Camleback Toyota. We were referred by a dear friend. Everyone was very caring and took care of our needs. Lou Habbal w purchase of a new vehicle from Camleback Toyota. We were referred by a dear friend. Everyone was very caring and took care of our needs. Lou Habbal was our sales person with the purchase of our new car. He was extremely patient, kind and informative on ALL details of the car. He went beyond all measures to answer all our questions and made sure we were 100% satisfied with our purchase. Lou is an incredible human being who shows care and respect with his clients. He is an asset to Camelback Toyota. Anyone who connects with Lou to purchase a vehicle will be quite fortunate. Being long term owners of Toyota vehicles, this was an experience we will never forget. We highly recommend Lou Habbal and Camelback Toyota. We rate Lou as a #1 sales person for Toyota! More

Went in first oil change/check low tire pressure light was on had the toy/4runner 2012 for just about a year. I don't drive it much the Mileage was 2,203 miles was told a nail was in tire and would cost m was on had the toy/4runner 2012 for just about a year. I don't drive it much the Mileage was 2,203 miles was told a nail was in tire and would cost me more than 200 for 1 tire. This is the main thing I hate about dealerships when they see a woman walk in automatically she's dumb. 2200 miles on a truck tire and 1 nail and I need to replace the tire. To make it even worse they put my Spare on the truck, said it was to keep me safe and then cleaned the truck up and let me leave with 3 rims and a spare. The low tire pressure light is still on and I felt as though the 2hrs I sat there waiting for my truck was a waste of my time. I paid for that extended warranty which is supposed to cover everything, well evidently not everything. I guess the big problem is that a tire can be totaled from 1 nail. What are these tires made of rubber? Bathe tire still looked as new as it did when I drove it out of the dealership. Is this the way I want a dealership to treat me after I spent over 40,000 with them. I think not. I think things could have be handled differently but evidently it's all about making money. I talked to the Service Manager and explained to him how I felt about the situation. We agreed there should have been more options considering the milage I put on the car yearly. He was very nice and knowledgeable and made me feel as though I was the important one. My negativity came from frustration and I should have talked to him first. My rating has changed and next time I will talk to the manage first. More

My overall experience with Camelback Toyota was excellent! I am very pleased with their service, friendliness, and most of all my vehicle. Jack Shen and his manager went the extra mile for my fam excellent! I am very pleased with their service, friendliness, and most of all my vehicle. Jack Shen and his manager went the extra mile for my family to get us into a vehicle that we wanted. Compared to other Toyota dealerships we had a very pleasurable experience with Camelback Toyota and we will definitely make another purchase there! More

I tried to find a new Camry Hybrid XLE with a specific color and options; throughout the Valley and the western states, no dealership could find the car. So Tyler Martin worked with me and Toyota Producti color and options; throughout the Valley and the western states, no dealership could find the car. So Tyler Martin worked with me and Toyota Production in KY and in 6 weeks I had my new car.....made to my specs. Tyler diligently, creatively, persistently helped me obtain the vehicle of my choice. I bought my 2002 Camry XLE at Camelback and now I am so pleased to have worked with Tyler Martin to add another Camry to our lives. Ms Hunt in the Business Office made the "paperwork phase" of a new-car purchase smooth, informative and swift. Each and every person I met at Camelback was courteous and helped me "feel at home" in a most beautiful and comfortable environment. Five stars for the whole team; with special thanks to Tyler. More

I am writing this letter in support and praise of Craig I am writing this letter in support and praise of Craig Rusin and Camelback Toyota in Phoenix, Arizona. I first encountered Craig when I inquir I am writing this letter in support and praise of Craig Rusin and Camelback Toyota in Phoenix, Arizona. I first encountered Craig when I inquired about a Toyota Prius at Camelback Toyota. I had spent a lot of time researching and exploring this automobile. I also had spent a lot of time test driving and visiting other dealerships. I was less than satisfied with other dealerships and the less-than-optimistic experiences. It was very encouraging when Craig made it a personal obligation to call me and ask me what I was looking for and what I expected. He was very patient, understanding and compassionate about making my buying experience a positive one. Upon my arrival at Camelback Toyota, I was greeted warmly and given much respect. I told them who I had been dealing with and they were very accommodating in making sure I dealt with that person. Craig was very helpful and caring as we continued my search for the right vehicle. He and I spent several hours test driving and talking about the car to make sure that I made the right choice. After I decided on a vehicle, we began the negotiating for my trade-in and for the new vehicle. The process was very positive and Craig was very honest and encouraging during this process. We went through the process and I was very encouraged with the outcome. After making the deal, Craig was very helpful during the financing process and telling me about some of the other options that I should make with my purchase. After the deal was made and all paperwork was signed, Craig personally took me through every inch of my new automobile and explained everything very well. He also made sure I knew what my options were if I were unhappy and if I had any questions. In addition, he made sure that I had all questions answered and that I was satisfied with my new purchase. After dealing with several dealers and salespersons, I highly recommend Craig Rusin and Camelback Toyota. He and this organization are sincere and make the customer satisfaction their top priority. I would be happy to pass this information to any new car buyer. Best regards, John Dunning More

I bought a car from Craig Rusin this past weekend and he was phenomenal!! He worked with me over the phone the previous week and dealt with me and my needs very fairly. We worked out the deal prior to my a was phenomenal!! He worked with me over the phone the previous week and dealt with me and my needs very fairly. We worked out the deal prior to my arrival on Sunday and when I arrived, everything was ready to go. The business manager did a great job too and processed my deal quickly. Overall, a great experience and I would recommend Craig to anyone that needs to look for, or buy a car. More