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Camelback Toyota

Phoenix, AZ

4.6
4,243 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,245 reviews

May 30, 2015

Service is great there I have been servicing my Toyota with Mike Romero since 2004. He always goes above and beyond even answering and solving little questions or problems More

by Franks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Romero
Jun 01, 2015 -

Camelback Toyota responded

Hi! Thank you so much for your feedback! It's always great hearing from our long-term customers, and it's great to know that you've always been happy with the service you've received. Thank you so much for choosing Camelback Toyota! We look forward to seeing you back here at your next service appointment.

May 23, 2015

2015 Tacoma 4x4 This is my fourth Tacoma purchased from this dealer. That speaks for itself. I bought my first one there, new, in "97" and their customer service and More

by Kerry Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino, Mo Falsafi
May 26, 2015 -

Camelback Toyota responded

Hi, and thank you for the kind words. Here at Camelback Toyota, we understand the importance of building a relationship with our customers, and it's great hearing that each visit is better than the last! We're thrilled to know that you're happy and satisfied. Thank you for choosing Camelback Toyota!

May 22, 2015

Superior Service Jose Tijerino has been my service advisor for many years. Professional, friendly and knowledgeable. He truly appears to enjoy his work. I try to sc More

by azatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
May 26, 2015 -

Camelback Toyota responded

Thank you for the great review! Jose, along with the rest of our staff, takes great pride in his work. We're so happy to know that he has helped you in maintaining your vehicles and you've always been satisfied. We appreciate your business - thanks for choosing Camelback Toyota!

May 18, 2015

Great! Jose Tijerino was EXTREMELY helpful and very friendly as always. I only look for him when I get my car serviced. Great employee overall. I Would recom More

by Karen113
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
May 21, 2015 -

Camelback Toyota responded

We appreciate the awesome review, Karen! It's wonderful to hear that Jose has made your service experiences here at Camelback Toyota great. Thanks again for stopping by to see us. We look forward to seeing you back here in the future.

May 17, 2015

Job well done service is great, people are nice,and freindly well be going back to the dealer when I need more woke on my 09' toyota thanks for all your help More

by JJPOOL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
May 19, 2015 -

Camelback Toyota responded

Hi, and thanks for the feedback! We're happy to hear that we made your recent service experience great! It's our intention to make every customer feel at home when visiting us, and we're happy to know that our friendly staff made your time with us pleasant. We look forward to seeing you back here at your next visit! Thanks for choosing Camelback Toyota!

May 15, 2015

excellent service The service and personnel at Camelback Toyota are great! I had a great experience at their dealership. I would recommend this dealership to anyone loo More

by l_altmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marentes
May 20, 2015 -

Camelback Toyota responded

Hello! We are thrilled to hear that you had a great experience with us! We appreciate you stopping by and look forward to getting to work with you in the future. Thanks for trusting Camelback Toyota for your service needs!

May 14, 2015

5,000 mile service it was quick and efficient. The waiting room was awesome. Washing the car after the service was an added bonus that my wife loved since the car was so More

by catboat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cinkovich
May 19, 2015 -

Camelback Toyota responded

Thanks for stopping by! We're happy to hear that you had a great time during your visit. We look forward to seeing you back here soon!

May 08, 2015

Outstanding Service!!! This was my first interaction with CBT, I drove 3.5hrs to Phoenix from my home in northern AZ to have the AC system repaired. Upon my arrival I was gr More

by LC_DUDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Murphy
May 19, 2015 -

Camelback Toyota responded

Hello, and thank you for the kind words! We are honored to hear that you drove all the way out here to have your vehicle repaired by us! We are very happy to know that you feel the level of service you receive here is simply the best. We're happy to know your Land Cruiser is back in great shape. Thanks for choosing Camelback Toyota!

April 21, 2015

fast.efficient and kind Took my toy tacoma in at 700 am was out there in a hour. David marentes was my service manager and he definitely is a asset to camelback toyota! Thank More

by smittyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marentes
Apr 22, 2015 -

Camelback Toyota responded

Thanks for the review! We appreciate your business, Stephanie, and are happy to hear that David made your experience wonderful. We'll be sure to pass along your comments to him. Thanks for stopping by!

January 30, 2015

Poor service and bad workmanship I arrived for my appointment a little early today and service advisor Carl Litner said it would take 2 hours for the recall work and the oil change I' More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Litner, service advisor
Feb 12, 2015 -

Camelback Toyota responded

Hi Brett, and thank you for taking the time to write a review. Here at Camelback Toyota, we strive to create a superb service experience for all of our customers. We are very sorry to hear that this was not your recent experience with us. We always try to be around for our customers to answer their questions, but we don’t always accomplish this. We have a three foot rule to meet and greet everyone, and unfortunately failed on our process during your visit with us. We are dedicated to making sure all of our customers leave happy, and we want to make sure that your future experiences with us are great. Please reach out to Kim McKay, Customer Relations Manager, at 602-264-2841 to discuss this.

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