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Camelback Toyota

Phoenix, AZ

4.6
4,249 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,249 reviews

June 05, 2016

Great and Honest Service! Though there are closer Toyota dealerships to my home, I drive the extra distance into Phoenix to Camelback's service department. Robert always advi More

by Ellena3282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
June 04, 2016

Our exceptional service at Camelback Toyota My husband and I can't begin to tell you the great experience we've had with Camelback Toyota over the past 17 years. I will everyone knew that your c More

by The Schneemans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim McKay, Richie Davidson, Chris Mill
May 26, 2016

Deny the offer that THEY made If I can give them 0 star, I would, to the boss of Spencer, the salesperson, who I think his name is John that denied the offer that he made. In t More

by Trinny Tat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John (Spencer's Boss)
Jun 10, 2016 -

Camelback Toyota responded

Hello, Trinny. Here at Camelback Toyota, we know how essential it is to have the trust of our customers, and we are so sorry that we have broken that trust with you. We can assure you that we would never intentionally deceive a customer. We will be reviewing the phone call and taking any necessary actions upon review of that phone call. Please reach out to Kim McKay, Customer Relations Manager 602-264-2841 so we can begin to earn back your trust.

May 05, 2016

West Ballard is "our advisor" at Camelback. Our reason for continuing to use Camelback Toyota revolves around West Ballard. We have purchased several autos at Camelback and will continue to rel More

by Frank6315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
West Ballard
May 06, 2016 -

Camelback Toyota responded

Hello, Frank, and thank you for writing a review about your experience with us. We know how important it is to build trust and relationship with our customers, and we are happy to hear that West has made sure to do this with you over the years. We look forward to continuing to do business with you! Thanks for choosing Camelback Toyota.

April 22, 2016

Always great Chris Mill always makes servicing my vehicle an easy experience. Goes out of his way to make every trip a positive one This last time, their shuttle More

by Walt Bartlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mill
Apr 22, 2016 -

Camelback Toyota responded

Thank you very much for your kind words. The Camelback Team values and cares about you, we appreciate your loyalty to us. We look forward to accommodating you in the future.

March 28, 2016

Very pleasant experience I felt like my service advisor did all he could to get my service covered under extended warranty, which made me happy. He also advised what work nee More

by evhead17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
Mar 29, 2016 -

Camelback Toyota responded

Greetings! We always want our customers to be confident when having their vehicles services here at Camelback Toyota, and we are very happy to hear that you had a great experience working with our team. Thanks for choosing Camelback Toyota!

March 23, 2016

Your can not beat the service and satisfaction at Camelback WE GET OUR VEHICLE SERVICED AT CAMELBACK TOYOTA. THEY ARE VERY PROMP, GET YOUR WORK DONE, TELL YOU OF OTHER WORK THAT NEEDS TO BE DONE THAT DAY OR AT More

by Betty38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marentes
Mar 25, 2016 -

Camelback Toyota responded

Hi Betty, and thank you for your kind words! We are very happy to hear about your great experience working with us here at Camelback Toyota. We look forward to continuing to work with you in the future!

February 20, 2016

Camelback Toyota is the best! This is the best dealership I've ever used. I came here about 20 years ago and now I'm back again. They are respectful and timely. More

by PM696123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Linter
Feb 23, 2016 -

Camelback Toyota responded

Hello, and thank you for your kind words! We are very pleased to know that your recent experience with us left you completely satisfied. Thank you for being a loyal customer to us for all of these year! Thanks for choosing Camelback Toyota.

January 10, 2016

Purchasing a Toyota 4runner We did quite a bit of research on Toyota 4Runners when we decided to submit our contact information to Camelback Toyota online. Within five minutes of More

by richie4565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Johnson-Internet Manager, Imad Alsayegh-Internet Director, Griffin Murray-Business/Finance Manager, Rob Humphrey, Bill Frasier
Jan 18, 2016 -

Camelback Toyota responded

Hello, and thank you so much for your feedback! Here at Camelback Toyota, we're always doing everything in our power to ensure that our customers have the best experience possible. We are so happy from the moment you placed the web request, our staff put your needs first and you felt at home shopping with us. We hope you love your new 4Runner. Thanks for choosing Camelback Toyota!

November 07, 2015

The best Robert Gonzalez has been my service advisor for years . He is respectful and fair when discussing service options. Mike Miller has helped me twice now More

by Debotr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales, Mike Miller
Nov 18, 2015 -

Camelback Toyota responded

Greetings! Thank you so much for your kind words about your time here at Camelback Toyota. From sales to service, we're pleased to know that you are satisfied with every experience here with us at Camelback Toyota! Thank you for your business!

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