Back

Camelback Toyota

Phoenix, AZ

4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
Contact Dealership

1550 East Camelback Road

Phoenix, AZ

85014

Directions

By Type

Showing 5,395 reviews

April 05, 2024

Camelback Toyota and especially Lane Cherewatenko always make me feel welcome and important! my satisfaction is always a top priority when I'm there. CBT has always gone above and beyond to earn my business More

by gmbacklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Spector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Rad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dinwid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abou Traore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Mendivil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

I just bought the car there and it rattles at high speeds. I took it in yesterday and they tried to sell me tires and an alignment after I already had gone to discount tires and had them balanced. The More

by Brynnkathleenwilliams
Recommend Dealer
No
Apr 04, 2024 -

Camelback Toyota responded

Brynn, we'd be happy to look into your appointment. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 04, 2024

Had a great car buying experience with Camelback Toyota. Sales associate Brent was attentive and knowledgeable and Jazmin in finance explained everything with great detail and answered all the questions I h More

by Vergeee2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Harris and Jazmin Lopez
Apr 04, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 04, 2024

If you're not buying a car, asking for assistance is an inconvenience. And don't expect them to give you the same answer. And make sure that you understand you know nothing, and they know everything. More

by MMELANSON11
Recommend Dealer
No
Employees Worked With
JJ, JD, and JENS
Apr 04, 2024 -

Camelback Toyota responded

We're a bit confused with this feedback. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this further. Thank you.

April 04, 2024

Deceptive and dishonest. They love misrepresention, telling lies, and treating people like they are dumb. More

by MMELANSON11
Recommend Dealer
No
Employees Worked With
Jason Johnson, Eli cudi, JD Decoste, chase jim, andre, jens trull and ted colter
Apr 04, 2024 -

Camelback Toyota responded

We're a bit confused with this feedback. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this further. Thank you.

April 04, 2024

HATE the credit card fees. LOVE Aaron and how he treats me Aaron is the best More

by cpmoran41
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 04, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 04, 2024

For being a HER certified dealer they sure know how to scam a woman from the get go. I don’t understand how a company pride themselves on customer service and even has a mission statement about being all More

by MMELANSON11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli Cid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Johnson, Jens Trull, JD Decoste, and from the service department Andre, Ted Colter, and Chase Jim. I give all of these employees a 0 star.
Apr 04, 2024 -

Camelback Toyota responded

At your earliest convenience, please contact Katrina Coscarelli, Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com to discuss this further.

Apr 04, 2024 -

MMELANSON11 responded

I have contacted her. Have left multiple voicemails as well.

Apr 04, 2024 -

Camelback Toyota responded

Megan, We have tried to speak with you in person and by phone multiple times and have been unsuccessful. Please contact us at (602) 264-2841 so we can set-up another meeting to speak with you. Thank you, Katrina Coscarelli

April 04, 2024

Chase was very polite and everything was handled in a very timely manner. Great job More

by alec.shannon1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Apr 04, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 04, 2024

This RAV is my 3rd Toyota. Camelback Toyota has sold and serviced all my vehicles. Excellent service! My service advisor, Aaron, communicates and is very knowledgeable. More

by mwheeler32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
aaron, service advisor.
Apr 04, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 04, 2024

Aaron and team in the service department were friendly and listen to our requests and followed it perfectly. More

by RTBAILEY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service Department
Apr 04, 2024 -

Camelback Toyota responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

...
374
...