Camelback Toyota

This was not what we were expecting from a car dealership. Everyone was professional yet laid back. All the employees from the guy flipping hot-dogs out front to everyone within the dealership tha dealership. Everyone was professional yet laid back. All the employees from the guy flipping hot-dogs out front to everyone within the dealership that we encountered were so friendly and helpful. We were so pleased with the process that we purchased 2 cars instead of one in the same day! For once I am not dreading having my car serviced here and having future interactions with them. If you have to go to a dealership this should be the one! More

After having had less than satisfying experiences on two previous Toyota purchases at another local area dealer, I decided to try Camelback Toyota based on it's ratings on this website. I can honestly say previous Toyota purchases at another local area dealer, I decided to try Camelback Toyota based on it's ratings on this website. I can honestly say I am very happy I made the decision to come here. I purchased a new Prius and, due to the shortage of inventory because of high demand and the earthquake in Japan, there were no great deals to be made. Nonetheless, I felt the price was still fair considering the circumstances. My salesman, Kevin McInnes, and the Sales Director, Jeff Stringer, were both totally honest with me and gave me the best possible deal on both my new car and my trade in. Everything went very smoothly, and everything they told me was backed up by what actually happened. In other words, these people have integrity, and you would not be dissappointed in buying a car from them. More

I have been working with Lisa over the phone in regards to getting a newer vehicle for my family. I was rather specific in the type of Toyota I wanted along with the price I was willing to spend, how much to getting a newer vehicle for my family. I was rather specific in the type of Toyota I wanted along with the price I was willing to spend, how much I had available for a down payment, as well as the maximum I could fit into my budget on a monthly basis. After a few times of speaking with her she called me with the exact car I was looking for with everything I wanted in the car, it also had more accessories than I had expected. The numbers worked out perfect. She promised me a full tank of gas even though it was a used car and their policy is that it is sold with what ever is in there. She reached in her own pocket to help me out and being a single mother of two children every little bit helps. I would recommend Camelback Toyota to everyone who is in need of a newer car, whether it is pre-owned or brand new. I would only send them to Lisa though to ensure they receive the excellent and courteous service I was given. As a rule of thumb I run from car salesman especially pre-owned, however I no longer feel that way because of Lisa. When I come back to the dealership I only hope she is still working there, because I will only buy a car from her More

I sold my old used car to an employee here and ended up looking around to see what they had available since I needed another vehicle. Vaughn was the opposite of my idea of a new car salesperson and more l looking around to see what they had available since I needed another vehicle. Vaughn was the opposite of my idea of a new car salesperson and more like a friend trying to help me find just what I was looking for. After a few days of discussing and looking around I decided to lease a new Corolla S and they gave me such a great deal. They worked so quickly (but didn't rush me) to get me driving away in my new car that day! What a cool feeling. Great overall experience and I highly recommend this dealer and Vaughn especially. More

I was very impressed with the service provided by Kevin, even though i told him up front that I was from out of town and just researching cars to purchase. He gave me valuable information on Toyotas, which even though i told him up front that I was from out of town and just researching cars to purchase. He gave me valuable information on Toyotas, which to me speaks to the professionalism of the dealership in general. He was very honest and upfront in comparing and contrasting the models i was looking at with the competing cars on the market. I highly recommend the dealership to anyone in the Phoenix area who's is looking for a courteous and professional staff to deal with when buying a car, Kevin in particular. More

Our initial contact with Bob Bittinger was in response to a search on the internet to locate the vehicle were hoping to purchase as well as obtaining pricing information on the new vehicle and an estimate of a search on the internet to locate the vehicle were hoping to purchase as well as obtaining pricing information on the new vehicle and an estimate of the value of our trade-in vehicle. Bob's professional and very friendly manner of assistance during a follow-up call after sending us an email is the reason we came into Camelback Toyota. After visiting two other Toyota dealers close to our home and not being able to locate and/or negotiate a purchase, we decided to contact Bob again to see if he thought he could locate any vehicles similar to what we were looking for within our price range before we made the trip to his dealership which was further away from home than any of the other Toyota dealers who had responded to our internet request. He convinced us that he thought that he could help us put together a deal. Bob was great! He located a vehicle at his dealership that fit our critia and sat down with us and worked out a purchase deal that worked for all of us. All of the other employees we had contact with just as personable as he is. We were extremely happy with the whole experience and highly recommend Camelback Toyota to all Toyota shoppers! More

My husband and I specifically went to Camelback Toyota for a truck listed online. When we arrived at the dealership we asked to see the truck listed in the online add. We were taken to an entirely diffe for a truck listed online. When we arrived at the dealership we asked to see the truck listed in the online add. We were taken to an entirely different vehicle and then told that the truck we wanted to see must be somewhere else on the lot. When Bob started to help us locate the truck another salesman mumbled that the truck in the online add was in detailing and no one could view it. Immediately Bob pointed to a black truck 3 rows away and said "How about that black truck?" My husband asked for details on the black truck and made it clear that it had too many miles. We were then escorted around the detail center and back lot area for 30 minutes to find out that the original truck in the online add had been sold the day before. Then Barry introduced himself and had the nerve to ask us why we did not want to purchase the black truck without ever asking us what our needs were. When we did not act interested he made a comment that the price was too high and he was really trying to shove the black truck down our throats. We had to physically turn away and walk out the door. Beware of the Black Truck that they really want to get rid of! We will never return to this dealership. Thanks for wasting our time on a vehicle that was sold the day before! More

From the moment I pulled into the parking lot, I felt I was treated like a queen. As I opened my car door I was greeted by JP Ha and from there it was just a GREAT new car buying experience! The facilitie was treated like a queen. As I opened my car door I was greeted by JP Ha and from there it was just a GREAT new car buying experience! The facilities are magnificient - My daughter and I were offered water, soda and popcorn while we waited for the paperwork, etc. I will highly recommend JP and this dealership to everyone I know looking to purchase a car. Thank you! More

Jim Maunu met us in the lot and showed us the vehicles we asked about. He was very curtious and answered every question (or found someone who could). He followed up in subsequent days, including after the sa asked about. He was very curtious and answered every question (or found someone who could). He followed up in subsequent days, including after the sale. The facility is awesome. We were introduced to key members of the staff, including a trip out to the service department to meet our new Service advisor. More