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Camelback Toyota
Phoenix, AZ
5,399 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,399 reviews
April 25, 2024
Waiting too long, first time service after buying the brand new car and original 2-hour service( no oil change due to not enough mileage) and it turned to be 8-hour -long( come in two days, 5 hours and 3 brand new car and original 2-hour service( no oil change due to not enough mileage) and it turned to be 8-hour -long( come in two days, 5 hours and 3 hours each time, have to reschedule my work schedule and take extra time off due to first time not getting the work done due to auto shop tools’ issue and waited so long the auto shop was closed so have to come back again). Only come in for the service due to dealership offered it and the gentleman I worked with is nice but he is overworked and overwhelmed that have to keep working after the auto shop was closed and me ( with other customers) need to wait with him. Felt sorry for him and agreed to come back the 2nd time and came early in the morning( since he said afternoon time take longer and suggested come in the morning) and it’s delayed again… at least 4-hour salary gone thanks to this. Sorry for the gentleman he’s overworked but I paied extra time and money for this. One time is okay, two times in two days are too much. 0 rate for the service length, 4 star for the gentleman work there( would give 5 star if he’s not overworked) More
by Newcustomer
Verified CustomerEmployees Worked With
Titus
April 25, 2024
I made an appointment for a detail. When I arrived, I was told they were unable to perform the detail today because they were short staffed. My appointment should have been canceled bef When I arrived, I was told they were unable to perform the detail today because they were short staffed. My appointment should have been canceled before hand not at the dealership. More
by OLGAKVEGA
Employees Worked With
lorenzo fedderson
April 25, 2024
Michelle P did a fantastic job throughout the process… Kept me informed and ensured everything got done as discussed, thank you for the great service! Kept me informed and ensured everything got done as discussed, thank you for the great service! More
by maka96
Employees Worked With
Auto Service - Michelle Patnoe
April 25, 2024
Great service experience as always. Have been taking my vehicle here for 20+ years and can’t imagine going anywhere else. Thank you Q! Have been taking my vehicle here for 20+ years and can’t imagine going anywhere else. Thank you Q! More
by emond1
Employees Worked With
Q in Service Center
April 25, 2024
We had originally scheduled a maintenance with a different advisor but he was to busy therefore Ted was able to help us out and did an outstanding job! different advisor but he was to busy therefore Ted was able to help us out and did an outstanding job! More
by gutierrezn125
Employees Worked With
Ted
April 25, 2024
I choose this dealership because it is nice. Best of all, I live very near and if I feel like staying while waiting for my scheduled service, I can. Or I can drop it off and walk home and back w Best of all, I live very near and if I feel like staying while waiting for my scheduled service, I can. Or I can drop it off and walk home and back when it's ready. Everyone is nice. More
by HESTER702
Employees Worked With
Titus
