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Camelback Toyota
Phoenix, AZ
5,398 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,398 reviews
April 27, 2024
We had a service appointment and usually only wait 1-2 hours at most, this last appointment we waited 6 plus hours for our vehicle. We kept asking when it would be done and never got an ETA. Finally asked hours at most, this last appointment we waited 6 plus hours for our vehicle. We kept asking when it would be done and never got an ETA. Finally asked for Service manager for help and took 30 minutes to check out. Disappointed in having to make an appointment and wait as long as it takes to buy a new vehicle and have it financed. More
by VAZQUEZALEX22
Verified CustomerEmployees Worked With
Titus
April 27, 2024
I had a Very good customer service experience with Ryan. He was extremely helpful and genuine from the phone call to set the appointment all the way to checkout for my service appointment. No complaints He was extremely helpful and genuine from the phone call to set the appointment all the way to checkout for my service appointment. No complaints More
by serenitycordova07
Employees Worked With
April 27, 2024
Brandon Whitaker and Greg Cimino were a great help and highly professional! I highly recommend going to Greg for any issues with windshield repair and replacement. I also highly recommend going through Br highly professional! I highly recommend going to Greg for any issues with windshield repair and replacement. I also highly recommend going through Brandon for any service related questions or work done! Brandon’s positive and upbeat personality, combined with his competence and professionalism make him my go-to Service advisor! More
by bortsonchev
Employees Worked With
Brandon Whitaker, Greg Cimino
April 27, 2024
I think there is a lot of miscommunication between staff members. I am pretty upset that there is a recall that was not handled prior to the car being sold. The service department made it sound like this re members. I am pretty upset that there is a recall that was not handled prior to the car being sold. The service department made it sound like this recall had been known about for awhile. More
by 1SK.WALLACE
Employees Worked With
Aaron
