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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,399 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,399 reviews

April 29, 2024

Overall experience was great! Received a lot of information, including photos of the area needing attention and even a quote of issue needing fixture. More

by emmitcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schumaker, Service Advisor
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 29, 2024

Cesar and his team delivered on time and friendly service for my RAV. He listens to your concerns. More

by JAYE9
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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April 29, 2024

Thank you for your help and service everything was great Mr Lee was very helpful again thank you so much More

by ISAACSOTO90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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April 29, 2024

Me Atendió Vicky, fue muy Atenta y Amable, muy Profesional, Sabe desempeñar muy Bien su Trabajó de Principio a Fin, quedé muy Satisfecho. More

by mannygar61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2024

Robert is the best service advisor. He knows my car and communicates well throughout the appointment. More

by jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalez
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April 28, 2024

Camelback just screwed me over as well. A car that I had been tracking for 2 months was just set to come in. The Camelback policy was that you could purchase only once it arrived on the More

by sarah989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jens Trull
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Apr 30, 2024 -

Camelback Toyota responded

Sarah, we're a bit confused with this situation but we're happy to assist you where we can. At your earliest convenience, please contact Katrina Coscarelli, Customer Relations Assistant, at kcoscarelli@camelbacktoyota.com to discuss this further.

April 28, 2024

I was not advised that my service take 3 to 4 hours and after 2 hours I knowing I had a doctor appointment I had to cancel my service and leave More

by WALKINGCOACH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service agent
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Apr 30, 2024 -

Camelback Toyota responded

We're disappointed to hear you weren't quoted an accurate wait time and we'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

I have no problem with it. Think cost of repairs high. I would rather you do work but cost difference is too much More

by URSULApappas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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April 28, 2024

I appreciate the honesty and integrity Robert Gonzales provides regarding my vehicle’s “health”. He is always polite no matter how busy the service department is. More

by printink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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April 28, 2024

Car dealerships have always driven my anxiety through the roof due to high pressure selling, but Camelback Toyota has been so accommodating and easy to work with, Tanner in sales and Cesar in service have be More

by josemag14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar in Service Dept.
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