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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,399 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,399 reviews

April 30, 2024

Excellent customer service , they keep you updated and are patient Lee was kind to help More

by MARIACHUYHDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee sorry no last name
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Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

The service was excellent. The problem were solved and we went over the things that will need to be fixed. More

by florencio_carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

Camelback Toyota is the most friendliest, I worked with quite a few people but Shane Henry and Cesar Ojida and they are the best More

by Dorey Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service Dept Cesar Ojida
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Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

When I bought new Toyota was told free service thru 25000 miles. Surprised when I took it in for 25000 mile service and told last free service was 20,000 miles. Was told oil change will cost $79. But whe More

by GHAYWARD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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May 01, 2024 -

Camelback Toyota responded

Your service contract as well as warranty paperwork would've been provided at the time of purchase, outlining all disclaimers and stipulations as it pertains to coverage. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 30, 2024

Excelente personal profesional y amable . Mi carro una pasada de lujoso y Potente . Magnifico estado técnico More

by allmanyasser9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paloma Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kimberlin
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April 30, 2024

I would like to thank Toyota being that they are good to my life every time I'm at the dealership.Thank you Toyota! Thankfulness is right. More

by JRB4CHRIST1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lazcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Holsapple and Chris Quintana!
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April 30, 2024

Service is not what it used to be, like last year. They sold the car without really giving any benefit and then service I was not even asked and then I have a bill for $98. More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbas from service team
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May 01, 2024 -

Camelback Toyota responded

We're a bit confused with this feedback as we require customer acknowledgement/signoff as it pertains to service recommendations. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 30, 2024

Service was efficient and technician explained process for recall alert. Camelback Toyota has a giid appointment process. More

by iksy99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam
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April 30, 2024

Always a good experience at Camelback Toyota! Many thanks to Brandon and the mechanics for getting my RAV4 all ready for summer travel. More

by BECKYSMITHGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
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April 30, 2024

Very nice people and good work. I had hoped they would have washed the truck More

by STRATMAN936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase was very helpful
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