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Camelback Toyota

Phoenix, AZ

4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

May 02, 2024

So happy with the service my service advisor Robert Gonzalez was the best extremely helpful and kind. I had a very enjoyable experience with a short wait time thank you Camelback Toyota. More

by JMICHAELCOMBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Robert Gonzalez
May 02, 2024

They are very friendly and kind work great with you. We have two toyotas love theme. More

by PAMDOUGHERTY_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Cid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Lee my service manager was great. Explained the process. Answered all questions I had and kept me informed. More

by SCRAW68302
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
May 02, 2024

Jose Tijerino was very knowledgable. Excellent advisor showed me what exactly will needs to be done and explained why & how long it will take! Awesome experience! More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
May 02, 2024

RIP OFF - told I needed repairs that were very likely not necessary. Two other people from my area were told by this dealership they needed the same repairs but did not allow this dealership to make the rep More

by Wyogirl
Recommend Dealer
No
Employees Worked With
Did not work with anyone in the above departments
May 06, 2024 -

Camelback Toyota responded

Our team is more than happy to go over your repairs and recommendations based off our findings. We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 01, 2024

The dealership provides courteous customer service. The Time I have waited for service is minimal. More

by AFCIMINISTRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 01, 2024

Clean, organized, personable, and most of all REAL! Kind, caring, and compassionate service, customer first! More

by jerry.tandoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maliq Osbourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Great , fast , and efficient service . Would highly recommend they hire spanish speaking representatives since it's hard to get through a spanish speaking representative. More

by CORANAYARIT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carranza
May 01, 2024

Marion and Maliq were so wonderful to work with. They made everything easy and delightful from beginning to end. They were so personable and friendly, and we had just a wonderful experience. We ende More

by Rathsburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marion Hopper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maliq Osbourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Lack of communication. Didn't return messages. No one seemed to know who should be helping me. Staff was very unprofessional. I would never do business again in the service More

by JENNIFERLUTZ2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

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