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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,856 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,856 reviews

April 28, 2024

Thank you Aaron Arce for the Good service in my new Toyota cross thank you More

by JAVIER_MORICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Falsafi (Moe) 5 Star..
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Deplorable. Despicable. Last contact with service agent was horrible. My stomach hurts when time to service my car. Wish I had never purchased a car from this de More

by Noa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Camelback Toyota responded

We're a bit confused with these accusations but we're happy to look into it. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

Great experience with Lane at Camelback Toyota as our service advisor. She thoroughly went through our upcoming vehicle maintenance which was greatly appreciated. More

by KACARTWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane from Service Department
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Quality control wasn't checked. Instaslled was defected/dirty visor. Returned back with the vehicle. More

by MONICA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Machanic Service
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Apr 30, 2024 -

Camelback Toyota responded

Monica, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

Lee was friendly and helpful . He explained my car service in details and in a simple manner More

by opiyo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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April 28, 2024

One of the agents wrongly informed me that my new car key is available. Which was not the case and the service agents were not sincerely apologetic about this mistake. More

by FAHEEM.HUSSAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, Magic
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Apr 30, 2024 -

Camelback Toyota responded

We're more than happy to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

Ryan Schumaker provided excellent customer service! We had a long wait but it was well worth the wait and Ryan kept communication during the process; explained everything throughly at the end. More

by Karen Manzanares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Jenny gave us great service! I came in not expecting to buy a new car and came out with a brand new Camry. Thank you Jenny!! More

by Erika Mejia Reyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

It was a nice experience. I was attended to in a professional manner and was treated nicely More

by OSHINKOYA.OLUSEGUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron arce
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Good serivce and good care of my car. Keeps me update on its condition okay. More

by WILSONTOWN_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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