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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,855 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,855 reviews

April 28, 2024

I was not advised that my service take 3 to 4 hours and after 2 hours I knowing I had a doctor appointment I had to cancel my service and leave More

by WALKINGCOACH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service agent
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Apr 30, 2024 -

Camelback Toyota responded

We're disappointed to hear you weren't quoted an accurate wait time and we'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

I have no problem with it. Think cost of repairs high. I would rather you do work but cost difference is too much More

by URSULApappas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept
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April 28, 2024

I appreciate the honesty and integrity Robert Gonzales provides regarding my vehicle’s “health”. He is always polite no matter how busy the service department is. More

by printink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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April 28, 2024

Car dealerships have always driven my anxiety through the roof due to high pressure selling, but Camelback Toyota has been so accommodating and easy to work with, Tanner in sales and Cesar in service have be More

by josemag14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar in Service Dept.
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April 28, 2024

Chace gives exceptional service. I am satisfied with the work Camelback Toyota has performed on my vehicle. More

by EACEVEDO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chace
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April 28, 2024

Scott “Nemo” Barnett provided outstanding and professional service. He also explained process well. I will definitely be back. More

by rsbtrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service:Scott Nemo Barnett
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April 28, 2024

Lack of communication of status of my vehicle. More of just a number being push through. No real communication when completed. More

by LGREENFIELD10
Recommend Dealer
No
Employees Worked With
Service
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Apr 30, 2024 -

Camelback Toyota responded

Our communication with customers while their vehicle is in service is facilitated via text or phone call. We'd like to research this situation. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

The service was prompt and professional. Camelback Toyota remains my favorite. Definitely will return in the future. More

by JOKAMENSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
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April 28, 2024

Easy to schedule service. Great communication with text messages! Service performed I'm timely manner. More

by ashley.k.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Scott
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April 28, 2024

Nemo was so funny and friendly. He explained everything that he was recommending to me so I knew what I would be adding on to my service. He wasn’t pushy about adding anything eithe More

by KYLIE_HENNING95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nemo
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