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Camelback Toyota
Phoenix, AZ
4,854 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,854 reviews
May 01, 2024
Service was prompt and professional…your representative, Scott, was exceptional from start to finish!!!…they actually completed my service ahead of schedule!!! Scott, was exceptional from start to finish!!!…they actually completed my service ahead of schedule!!! More
by BECKYEICKWORTH
Verified CustomerEmployees Worked With
Scott…”Nemo”
May 01, 2024
I was quoted $200 to put on a single car seat cover. Going forward I will be supporting a small business that cares about building great relationships with their customers. I definitely feel taken advan Going forward I will be supporting a small business that cares about building great relationships with their customers. I definitely feel taken advantage of. Also, to note, the last time I was in I asked for my car to be detailed and it was not done. I was told they ran out of time which was also extremely disappointing. However they did have time to preform the add on services they suggested even when I stressed how badly I needed it detailed. I have taken my car here for years and sadly will not be returning. More
by LOVEHENIZE
Employees Worked With
service dept
April 30, 2024
Sad, trying to look like they care about their customers with huge waiting room and a cafe inside, but maybe I am reading that wrong…maybe IT IS stretch your leg get your steps in walk around don’t forget t with huge waiting room and a cafe inside, but maybe I am reading that wrong…maybe IT IS stretch your leg get your steps in walk around don’t forget to eat something while you wait we wouldn’t want you to either away. More
by zen.2
Employees Worked With
Do not remember who I worked with, never given a business card although I asked.
April 30, 2024
Titus was on top of it and made sure the job was done correctly. He made sure my concerns about previous work and the issues the tech found were brought to the attention of those in charge. I will sa correctly. He made sure my concerns about previous work and the issues the tech found were brought to the attention of those in charge. I will say that the center as a whole has cut back on customer service perks, like the free muffins & bagels on Saturday mornings as well as only providing a Lyft credit instead of comping the whole ride like they used to. I also think that when a previous mechanic screwed up, that falling back on the ‘out of warranty’ line, doesn’t really suffice. The parts are in a place that only the tech can get to and it was obviously their error. I was in there 3 times after the initial install and this last time was when this tech saw the mess. It is now fixed thanks to Titus and the tech who did the repairs. More
by TISMEINAZ
Employees Worked With
Titus Petty
April 30, 2024
While they have done good work in the past, this last visit was not good. I felt like I had to fight to get a warranty issue fixed. It was potentially an issue which could have been catastrophic had it n visit was not good. I felt like I had to fight to get a warranty issue fixed. It was potentially an issue which could have been catastrophic had it not been fixed. It was fixed, but not without pulling teeth. More
by wardclub
Employees Worked With
service department
