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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,181 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,181 reviews

December 15, 2024

Titus was a pleasure to work with, he was extremely knowledgeable and cared about the customer. He was very friendly and provided valuable information throughout my wonderful experience. I have and wil More

by ymohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus terry
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Dec 16, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear about your positive experience with Titus. We appreciate your recommendations and support. Our team is dedicated to providing exceptional service, and it's wonderful to know that it made a difference for you. Looking forward to serving you again!

December 15, 2024

The service center is very efficiently run. Plus you hire respectful, polite, and conscientious employees. Everyone I have encounter at Camelback Toyota exudes these qualities. More

by MPWALDMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
These days, I work with service people
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Dec 16, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear you had such a positive experience at our service center. Our team works hard to provide excellent service, and your kind words affirm our efforts. We appreciate your support and look forward to serving you again!

December 14, 2024

The rep that assisted my elderly mother was rude. He didn’t provide any info on questions she’s had. This has happened time and time again. Y’all need to train your reps with good customer service an More

by APAUL___2O12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
pls look at your records for my last visit
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Dec 16, 2024 -

Camelback Toyota responded

We understand how important it is to provide exceptional service to all of our customers, especially those who may need extra assistance. We regret that your experience did not meet our standards and we are committed to improving the training of our team members to ensure better interactions moving forward. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

December 14, 2024

Rude lot attendant who checked me in, manager didn’t apologize or plan correction. Poor communication during service appointment so additional items not addressed. No one came to tell me in waiting area More

by lakesculler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cesar, manager with long braids
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December 14, 2024

They are helpful in diagnosing the issue and any other un-noticed issues. They are as helpful as it can be. More

by DAWN.CHAMBERS24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Dec 16, 2024 -

Camelback Toyota responded

Thank you, Dawn! We're thrilled to hear you had such a positive experience with our team. Helping you identify and resolve issues is our top priority. Your feedback motivates us to keep providing the best service possible!

December 14, 2024

Took Corolla in for recall. Issue was dealt with timely and efficiently. Service advisor Lee personable and knowledgeable. Customer lounge was nice. Will return to this dealer f More

by nanimike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee. Service advisor.
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Dec 16, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that our team, especially Lee, provided you with timely and efficient service. It's great to know you enjoyed the customer lounge. We look forward to seeing you again for your future service needs!

December 14, 2024

Cammeron was able to address the issue with my radio to my full satisfaction. Plus his professionalism, attention to detail, and friendly upbeat manner made my entire visit smooth and truly painless. I wil More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Clark
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Dec 16, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Trish! We're thrilled to hear about your positive experience with Cammeron. Our team always strives for excellence, and it’s great to know we met your expectations. We look forward to seeing you again for your future visits!

December 14, 2024

Michelle Patnoe was very knowledgeable concerning to work that was needed. She was able to explain clearly. More

by TWINKIEPUSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Dec 16, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Michelle's expertise and clear explanations made a positive impact. Your feedback motivates us to keep delivering great service!

December 14, 2024

A great place to shop, very professional staff. I was well taken care of I felt valued, and they helped me every step of the way in my purchase. Justin Wimbish my sales representative, Ralph Walter More

by RBOECKNER
Recommend Dealer
Yes
Employees Worked With
Justin Wimbish
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Dec 16, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear you had such a positive experience with our team. Your satisfaction means everything to us, and we appreciate your kind words about Justin, Ralph, and Jonathan. We look forward to welcoming you back for any future needs!

December 13, 2024

The service quick, I was expecting hours of wait time but it was less than 30 minutes and the staff provided great service More

by Jaebea17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
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Dec 16, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled to hear you had a quick and positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again soon!

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