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Camelback Toyota

Phoenix, AZ

4.6
4,241 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,241 reviews

April 30, 2024

Mike Romero and Camelback Toyota have been taking care of my cars for over 18 years now, and they do top-notch work! I've had Porsches, MBZs, and Cadillacs, but the way they keep my Toyota running and looki More

by WhipsawJim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

Q and team are always amazing; and check in runs smoothly. Thank you, so much! More

by TOSCAKERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servic
Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

Excellent customer service , they keep you updated and are patient Lee was kind to help More

by MARIACHUYHDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee sorry no last name
Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

The service was excellent. The problem were solved and we went over the things that will need to be fixed. More

by florencio_carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

Camelback Toyota is the most friendliest, I worked with quite a few people but Shane Henry and Cesar Ojida and they are the best More

by Dorey Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service Dept Cesar Ojida
Apr 30, 2024 -

Camelback Toyota responded

Thank you for your positive feedback!

April 30, 2024

When I bought new Toyota was told free service thru 25000 miles. Surprised when I took it in for 25000 mile service and told last free service was 20,000 miles. Was told oil change will cost $79. But whe More

by GHAYWARD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
May 01, 2024 -

Camelback Toyota responded

Your service contract as well as warranty paperwork would've been provided at the time of purchase, outlining all disclaimers and stipulations as it pertains to coverage. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 30, 2024

Excelente personal profesional y amable . Mi carro una pasada de lujoso y Potente . Magnifico estado técnico More

by allmanyasser9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paloma Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kimberlin
April 30, 2024

I would like to thank Toyota being that they are good to my life every time I'm at the dealership.Thank you Toyota! Thankfulness is right. More

by JRB4CHRIST1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lazcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Holsapple and Chris Quintana!
April 30, 2024

Took long time, plus service was very expensive, want to put car and was treated badly by guy called Brenden , I'm customer in camelback toyota since 15 years and this is first time treat like that , y More

by SHAHEER_TALAAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Latour
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Camelback Toyota responded

We'd like to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 30, 2024

Service is not what it used to be, like last year. They sold the car without really giving any benefit and then service I was not even asked and then I have a bill for $98. More

by Mayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abbas from service team
May 01, 2024 -

Camelback Toyota responded

We're a bit confused with this feedback as we require customer acknowledgement/signoff as it pertains to service recommendations. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

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