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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,181 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,181 reviews

December 22, 2024

My experience at this Toyota dealership was great and my service advisor Cesar was to the point. Honest. Great to work with and quick. More

by Amelz9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
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Dec 23, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with us! Cesar truly values honesty and efficiency, and it's fantastic that his service made an impact. Thank you for sharing your feedback; it motivates us to keep delivering excellent service!

December 22, 2024

Punctual. Nice and friendly. But I signed for maintenance of $338 and was charged $454..and the did not even blow out the fan.. Really upset about that. More

by avventura
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Teddy
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Dec 27, 2024 -

Camelback Toyota responded

We do understand your frustration regarding the discrepancy in pricing and the issue with the fan. This is certainly not the experience we aim to provide, and we’d like to look into this further. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

December 21, 2024

I'm very satisfied. Fast, friendly service. I'll be sure to come back . Chase jim was very professional, More

by lamchi333lan
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Dec 23, 2024 -

Camelback Toyota responded

We’re thrilled to hear about your experience! Our team always strives for fast and friendly service, so it’s great to know we hit the mark. We look forward to welcoming you back soon!

December 21, 2024

The service was good. The service was good. The service was good. Fifteen words met. More

by J_DPERKINS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ted,Damien
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Dec 23, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled you had a great experience with our service. Your support means a lot to us!

December 21, 2024

Francisco & the service team werre awesome. Made the process really easy. Highly recommend the service dept. More

by cbatman0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 23, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear that Francisco and our service team made your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again!

December 21, 2024

Good service and friendly people. They communicated well the stays of my car and the service was quick More

by kevincrowley1995
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Dec 23, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Kevin! We're thrilled to hear you had a great experience with our team. Quick service and clear communication are our top priorities. We appreciate your support and look forward to assisting you again!

December 21, 2024

Greeted promptly with friendly service. I feel like my vehicle is in good hands,Thankyou More

by NINIROSE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Dec 23, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that you felt welcomed and confident in our service. Your satisfaction is our priority, and we look forward to continuing to take great care of your vehicle!

December 21, 2024

The service at Camelback Toyota was awesome, Michelle was great and very thorough in explaining information More

by xavier.bedolla
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle
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Dec 23, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Xavier! We're thrilled to hear you had such a positive experience with Michelle. Our team strives to provide thorough and helpful service, and it's great to know we hit the mark for you. We appreciate your support!

December 20, 2024

The 5 stars is for the service advisor Titus only. The actual people in the back that try to get other services done is 1star More

by CJ101KELLE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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Dec 23, 2024 -

Camelback Toyota responded

Thank you for your feedback! We’re glad to hear you had a great experience with Titus. We take your concerns seriously and will work to improve our service team in the back. Your input helps us grow and serve you better!

December 19, 2024

Fast, friendly service. Michelle was very helpful.waiting area clean and comfortable. Enter and exit clearly marked More

by jockeymartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
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Dec 19, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you enjoyed our fast and friendly service. Michelle will be delighted to know she made a positive impact. We strive to keep our space welcoming and efficient for all our customers. Hope to see you again soon!

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