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Camelback Toyota

Phoenix, AZ

4.6
4,243 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,243 reviews

May 02, 2024

Jose Tijerino was very knowledgable. Excellent advisor showed me what exactly will needs to be done and explained why & how long it will take! Awesome experience! More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
May 02, 2024

RIP OFF - told I needed repairs that were very likely not necessary. Two other people from my area were told by this dealership they needed the same repairs but did not allow this dealership to make the rep More

by Wyogirl
Recommend Dealer
No
Employees Worked With
Did not work with anyone in the above departments
May 06, 2024 -

Camelback Toyota responded

Our team is more than happy to go over your repairs and recommendations based off our findings. We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 02, 2024

Three out of five lug nuts in the same hub were cross threaded. Do not understand why technician did not stop after the first or second one. Recommendation was that nuts were swollen due to corrosión. In More

by NOE.PERALTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 01, 2024

Easy check in and service completed as expected. Lee was helpful and friendly. Would come back again for an oil change. More

by Thuanv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 01, 2024

The dealership provides courteous customer service. The Time I have waited for service is minimal. More

by AFCIMINISTRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 01, 2024

Clean, organized, personable, and most of all REAL! Kind, caring, and compassionate service, customer first! More

by jerry.tandoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maliq Osbourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Great , fast , and efficient service . Would highly recommend they hire spanish speaking representatives since it's hard to get through a spanish speaking representative. More

by CORANAYARIT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carranza
May 01, 2024

Marion and Maliq were so wonderful to work with. They made everything easy and delightful from beginning to end. They were so personable and friendly, and we had just a wonderful experience. We ende More

by Rathsburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marion Hopper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maliq Osbourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Lack of communication. Didn't return messages. No one seemed to know who should be helping me. Staff was very unprofessional. I would never do business again in the service More

by JENNIFERLUTZ2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 01, 2024

No follow up. No call backs. No updates. They set up appointments supposedly and when you show up there isn’t one. More

by AVega15
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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