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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,839 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 4,839 reviews

May 25, 2024

EVERY PERSON WE DEALT WITH WERE VERY UNDERSTANDING AND PROFFESIONAL. NO PRESSURE AND A GREAT SELECTION OF CARS WE WERE INTERESTED IN. More

by bmucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Snell
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May 25, 2024

Great customer service, “Q” always goes above and beyond, I always find a spot for service when I need it, Thanks for being the best! More

by do1.martinez.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
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May 25, 2024

Great job. Brandon Biddle has insured that my Highlander is properly taken care of every time I need service. More

by MIKENJUDI1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Biddle.
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May 25, 2024

Ready at the appointment time. All work done as requested and on time. Kept informed of the progress and service department explained what was done and took me to the car and made More

by TIMBRANSON737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauro Legarda
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May 25, 2024

The communication/prices is not their strongest asset. They give you one price and when the services are performed it becomes another price. More

by arojas3815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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May 28, 2024 -

Camelback Toyota responded

We'd like to understand more details about this feedback. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 25, 2024

it’s quick, easy, and fast. the appointments are easy to set up and they get you in and out quick! More

by lupeorta2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, service
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May 25, 2024

Q always makes sure I m up to snuff with my maintenance. He is always personable and courteous. The staff as a whole het it done. Thanks to all. More

by TDAVIS1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius Barrino
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May 25, 2024

I had an exceptional experience at the Camelback Toyota dealership for my recent service. My technician Q went above and beyond, providing top-notch service with attention to detail. I couldn't be happier More

by nlatino25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius B - 5 stars
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May 25, 2024

Horrible communication, overpriced compared to other dealerships and I hate how every time they give me a list of thousands of dollars of work I need to have done including every flush under the sun. Th More

by Dennison6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
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May 28, 2024 -

Camelback Toyota responded

Dennison, our inspection report includes any concerns our team finds physically as well as manufacturer recommendations, which are up to the discretion of the customer to have performed. We’d like to look into more details of this for you. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 25, 2024

Ok service. Recall parts were not available.i wished that I had known that before I made appointment. More

by LOLAT1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts
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