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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,409 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,409 reviews

September 28, 2024

Frank Moreno did an excellent job 👏 getting me in and out in a timely manner More

by mpvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
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Oct 01, 2024 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Frank provided you with timely service. We appreciate your support and look forward to welcoming you back soon!

September 28, 2024

Horrible lease experience but a better one for this last purchase. If you lease, be prepared to get phone calls trying to get you to trade up, all hours of the day and night, for the entire lease More

by FOODIEGIRLAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Latour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Camelback Toyota responded

Thank you for sharing your experience with us. We apologize for the frustrations you encountered during your lease, particularly with the frequent calls. This is not the kind of experience we want for our customers, and we understand how disruptive that must have been. We’re glad to hear your most recent purchase was a better experience, but we want to ensure any past concerns are addressed. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com. She would be happy to assist and ensure we make things right moving forward. Thank you again for your feedback.

September 28, 2024

Service was great. Michelle did an outstanding job. I enjoy working with her. Very satisfied with the service work. I will be back. More

by MICKUSDV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle in service
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Oct 01, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with Michelle. We look forward to welcoming you back soon for more outstanding service!

September 26, 2024

Took my car in for a routine oil change, end up with a $1000 bill. Can’t say I am real happy about that, More

by SAMCML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzalas
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Sep 27, 2024 -

Camelback Toyota responded

We appreciate your feedback! We strive for transparency and value your trust. If you have any questions about the services or charges, we're here to help clarify. Thank you for choosing us for your vehicle needs!

September 26, 2024

Good o good good good good good good good good good good good good good More

by Two
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
damian
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Sep 27, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you’re enjoying our content. Your enthusiasm means a lot to us. We can't wait to keep bringing you more of what you love!

September 26, 2024

Q Was very courteous and expedient. Excellent at his job. He was very friendly. Thanks More

by louielucas
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tire guy
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Sep 27, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience. Our team always strives to provide friendly and efficient service. Your kind words motivate us to keep up the great work!

September 26, 2024

Uriel was great ! Very knowledgeable and honest and helpful. Highly recommend to anyone in need of assistance More

by kremling99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel
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Sep 27, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Uriel made such a positive impression with his knowledge and honesty. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

September 26, 2024

Robert was very nice, I told him my problems with the car and he took care of everything. More

by EZ.IMPORTS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Robert Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear Robert provided excellent service and took care of your car issues. Our team is dedicated to ensuring a positive experience for all our customers. We appreciate your support!

September 26, 2024

Nemo was very friendly. He knew his job well. I was very happy with him. Thanks. More

by CALICATHY333
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brent Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2024 -

Camelback Toyota responded

We're thrilled to hear you had such a positive experience with Nemo. Our team prides itself on providing friendly and knowledgeable service. Your feedback means a lot to us!

September 26, 2024

Ted was great. My husband took the car in and was happy with everything. Service was done quickly. More

by mneubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 01, 2024 -

Camelback Toyota responded

Thanks for sharing your experience! We’re thrilled to hear that Ted provided excellent service and that your husband was satisfied with the quick turnaround. We appreciate your support and look forward to serving you again!

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