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Camelback Subaru

Phoenix, AZ

4.5
849 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 849 reviews

April 10, 2015

Traded in my Mazda for a Mazda I have a tight schedule with work, family, and being a student. Camelback Mazda worked with me and made sure to have a vehicle ready for me to test dr More

by cottney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Darby, Iain Woolley, Alex Aaslid, Alex Aaslid, Tom Darby, Iain Woolley
Apr 21, 2015 -

Camelback Subaru responded

Dear cottney - On behalf us all of us at Camelback Mazda, we are glad you are doing well after your accident. I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Thomas Darby. We will be sharing your feedback amongst our team. Enjoy your new CX-5 and please come visit us again soon! - Gema Perry, Customer Relations Manager

April 09, 2015

Trey and Tom were awesome I moved from South Florida to Phoenix, Arizona and Trey and Tom provided excellent customer service. Trey even drove my mom and myself to Target to ge More

by Jaclyn M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey, Tom Darby, Alex , Alex Aaslid, Trey Stauberg, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear Jaclyn M - We hope your transition from Florida has been great. I hope you are ready for the dry heat! We are excited to hear Thomas, Trey and Alex were able to provide such high quality customer service and went above and beyond to help you settle in here in Phoenix. We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager

April 09, 2015

My first car purchase I purchased my very first vehicle from Thomas at Mazda Camelback. I found what I wanted online, called and it was in stock. When I arrived, Thomas had More

by eamascari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear eamascari - Hearing that you had such an amazing experience certainly makes us ecstatic! Your recommendation means a lot to us and your Sales Associate Thomas Darby. Thank you for choosing Camelback Mazda in Phoenix, we wish you many happy miles in your new Mazda. We look forward to serving you for many years to come! - Gema Perry, Customer Relations Manager

April 08, 2015

Thomas and Michael made it easy I usually dread purchasing vehicles! I visited two other stores with my partner before stopping at Camelback Subaru Mazda. At other dealers there we More

by Amandajoy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Darby, Michael Reiter, and Alex in finance, Alex Aaslid, Michael Reiter, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear Amandajoy21 - Thank you for taking the time to make this recommendation. I am glad that, as a team, we were able to provide you a more comfortable experience. Customer service is high priority for us and we work to get our customer exactly what they are looking for. Thank you for choosing Camelback Subaru Mazda. We look forward to seeing you in the future! - Gema Perry, Customer Relations Manager

April 08, 2015

Tom Darby went the extra mile I had a great experience with Tom at Camelback Mazda. I moved to Phoenix without a vehicle, and I thought I was going to have to take a cab to the dea More

by brandonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear brandonb - We couldn’t be happier that Thomas Darby provided you with a car buying experience that is above and beyond. We wouldn't have it any other way. Thomas is definitely an asset and we are lucky to have him on our team. We hope you are enjoying your new Mazda, please come back to visit anytime! - Gema Perry, Customer Relations Manager

April 08, 2015

Building Lifetime Relationships! Tom found the perfect vehicle, then took the time to really go through it with me. He was honest, informative and fun to work with. Highly recommend More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear Kris - "Building Lifetime Relationships" is what we strive to do and I am glad to hear that is what we accomplished with you. Thank you for your recommendation. We hope to see you in the future! - Gema Perry, Customer Relations Manager

April 08, 2015

Tom Darby Made Our Purchasing Experience a Pleasure My wife and I wanted to buy an Outback through Costco. We made an inquiry through that site and Mr. Darby responded immediately. We met him at the d More

by gs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear gs - Congratulations on your new Outback! Thank you for taking the time to provide us with feedback about your experience. It is certainly wonderful to hear that Thomas Darby was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. - Gema Perry, Customer Relations Manager

April 08, 2015

Thomas Darby I had a very professional experience with Tom Darby at Camelback Subaru. I had requested he arrange three different cars for test drives. When I arr More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Galtieri, Frank Galtieri, Tom Darby
Apr 21, 2015 -

Camelback Subaru responded

Dear Rich - On behalf us all of us here at Camelback Subaru, I would like to thank you for sharing such a great review about your experience! We are thrilled that Thomas Darby was able to meet your expectations. We will be sharing your feedback amongst our team. Enjoy your new Outback and please come visit us again soon! - Gema Perry, Customer Relations Manager

March 22, 2015

Epitome of customer service! Erik and the staff at Camelback Volkswagen made purchasing a car a pleasant experience! I had gone in initially looking at a lease because I didn't th More

by gh1203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Kondos, Erik Kondos
Apr 21, 2015 -

Camelback Subaru responded

Dear gh1203 - Thank you so much for sharing your experience with Camelback Volkswagen and Erik Kondos. Our goal is 100% customer satisfaction and it sounds like we were able to achieve that goal with you. We want every experience with our customers to be “five stars”! We are glad to hear you love your new VW. Erik and the team were thrilled to hear your feedback! - Gema Perry, Customer Relations Manager

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