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Camelback Subaru

Phoenix, AZ

4.5
852 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 852 reviews

June 16, 2015

Pressure and Lies I was told several times by sales staff that they would get me the car I wanted in the color and trim I was looking for, but that never happened. I wa More

by lsphxaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aldalberto Santos
June 15, 2015

Mazda CX5 Thomas Darby was awesome! Love my CX5. Did most of the negotiating through email which I highly recommend so youre not spending hours at the dealershi More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Reiter, Tom Darby
Jun 17, 2015 -

Camelback Subaru responded

Dear Carrie - We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new Mazda CX-5 and look forward to seeing you again soon! - Gema Perry, Customer Relations Manager

June 13, 2015

Stress-free, friendly, helpful My experience at Camelback Subaru was better than I could have hoped for. My sales associate Thomas Darby, helped to make my time at the dealership st More

by sarah1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby
Jun 17, 2015 -

Camelback Subaru responded

Dear Sarah1234 - Congratulations on your new Subaru! Thank you for taking the time to write about your experience. It is wonderful to hear that Thomas was able to provide you with the excellent experience we strive to provide all our customers. I hope you have managed to get settled in. Welcome to the family and we look forward to working with you again in the future. - Gema Perry, Customer Relations Manager

June 10, 2015

Very Impressed I must say that Camelback VW gave me an outstanding experience in every aspect. My salesperson Lisa was warm and knowledgeable and went way out her wa More

by turnkey62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nieves, Andrew Dalrymple, Lisa Chabrier
Jun 16, 2015 -

Camelback Subaru responded

Dear turnkey62 - I am glad Lisa and the team were able to leave you "Very impressed". Lisa is new to the team and was thrilled to see such a great review from you. Customer service is certainly high priority for us and being quick and efficient is second to that. I am glad we were able to provide both. Welcome to the Camelback Volkswagen family! We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager

June 10, 2015

Poor Service This is a review of Camelback Subaru Service Department. I had no issues from the sales department and bought 2 vehicles from Amy Dudley 6 months apar More

by Tech13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know what technician did the work.
June 09, 2015

Excellent Customer Serive To be honest: in the past, servicing my vehicle at a local dealership would never been one of my options. But I remember the very first time when I de More

by Denis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Schutte
Jun 16, 2015 -

Camelback Subaru responded

Dear Denis - I am glad to hear Kyle has been able to provide you with an experience that is deserved by all customer as we agree that safety is #1. You are in good hands with Kyle. We hope to continue to take of you and your vehicle in the future. Drive safe! - Gema Perry, Customer Relations Manager

June 07, 2015

Excellent sales experience and relaxing atmosphere for a car buying experience. Sales associate Thomas Darby went over and beyond what would be the norm for a sales person to sa More

by Jeff Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gema Perry, Alex Aaslid, Gregg Adams
Jun 16, 2015 -

Camelback Subaru responded

Dear Jeff Brooks - I know we spoke in length about your experience and I am thrilled that you took the time to write a review for us. We know you came a long way to work with us. We hope to continue to see you in the future and continue to provide exceptional customer service within our service department as well. Thank you Mr. Brooks and drive safe! - Gema Perry, Customer Relations Manager

June 01, 2015

Wonderful Buying Experience - Outstanding Customer Service! I have been to many local dealerships in the past couple of weeks, including 2 other Mazda dealerships in the valley and I was very absolutely blown a More

by Mazda3driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby, Tom Darby
Jun 16, 2015 -

Camelback Subaru responded

Dear Mazda3driver - We hope you are enjoying your new Mazda. The new car smell tends to last a bit longer when you have such a wonderful buying experience like Tom was able to provide you. Thank you for such a positive review of your experience with Tom and the Mazda team. We hope to see you again soon! Drive safe. - Gema Perry, Customer Relations Manager

May 30, 2015

The Best Car Buying Experience! I had the absolute best car buying experience. The employees are knowledgeable and friendly and know how to make the car buying experience stress fre More

by ttru1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nygil Newborn, Joseph Nieves, Joe Nieves, Nygil Newborn
Jun 16, 2015 -

Camelback Subaru responded

Dear ttru1976 - Thank you for your recommendation and such a wonderful review. This is exactly what we hope to achieve with all of our customer. We are glad to hear Nygil and Joe were able to take care of you and provide yo your best car buying experience. We look forward to seeing you again! - Gema Perry, Customer Relations Manager

May 26, 2015

Best used car buying experience ever Lisa and Chris were laid back, friendly and very knowledgeable. We ended up purchasing 2 vehicles. Great experience! More

by PaulinAz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Esposito, Lisa Chabrier
Jun 16, 2015 -

Camelback Subaru responded

Dear PaulinAz - TWO vehicles! What a testament. The team is excited to hear Lisa and Chris provide a wonderful experience and we so friendly. We look forward to seeing you in the near future! - Gema Perry, Customer Relations Manager

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