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Camelback Subaru

Phoenix, AZ

4.4
850 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 850 reviews

July 17, 2015

Great Customer Service Camelback VW took outstanding care of me. The sales process at this dealership was like buying a car from a good friend, the staff at this dealership More

by Lvgamble1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nygil Newborn
Aug 22, 2015 -

Camelback Subaru responded

Dear Lvgamble1 - We are glad to hear the staff was so exceptional and that they took care of you so well. We are more ecstatic that you drove away in your dream car. We hope we can repeat the experience with your next Volkswagen!! We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager

July 14, 2015

Above and Beyond These folks went out of their way to find us exactly what we wanted, got us the vehicle as quickly as possible, and rearranged their schedules to meet More

by Dave & Dara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby
Aug 22, 2015 -

Camelback Subaru responded

Dear Dave & Dara - Thank you so much for your recommendation and your feedback. It means a lot to us and to your Sales Associate. We strive to make the process a pain-free experience, never pressuring and get the the customer exactly what they are looking for. We are glad this was your experience. We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager

July 12, 2015

Most amazing car-buying experience I've ever had! This dealership was extremely attentive to all of our needs. We were never pressured into making a decision, and our salesperson, Nigel Newborn, was More

by Audra & TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nieves, Nygil Newborn
Aug 22, 2015 -

Camelback Subaru responded

Dear Audra & TJ - Thank you for your feedback. The team is quite appreciate of your review. We are glad everything went so well and that Nygil was attentive throughout the process. We are glad everyone was satisfied. We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager

July 11, 2015

Easy no pressure process Tom was very knowledgeable, easy to work with ,personable. I would recommend working with him if you are looking to buy a Subaru. He made it an easy a More

by sparky069
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Darby
Aug 22, 2015 -

Camelback Subaru responded

Dear sparky069 - Thank you for your feedback and your recommendation. We hope you are enjoying your new Subaru and have begun to make memories!! We look forward to seeing you in the future. - Gema Perry, Customer Relations Manager

June 28, 2015

Non-slimy experience at a Camelback Subaru !! You know how dealerships won't let you LEAVE if you want to shop around?? Well, a month ago, we tried to buy a Subaru but at that time, our trade-in More

by Jacquie and Matt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Darby
Aug 22, 2015 -

Camelback Subaru responded

Dear Jacquie and Matt - Wow, what amazing feedback. Thank you for allowing us to earn your business. We certainly understand that some customers aren't always ready to purchase when they first make contact with us. We are glad that we were able to make this your decision and that you love your new Subaru. Thank you for your recommendation, that is all we hope for in return. We look forward to seeing you in the future. - Gema Perry, Customer Relations manager

June 26, 2015

Spam tactics suck Do not let these people get your contact details. They will constantly nag and spam you. I can't begin to describe how irritating it is when you email More

by moscardini
Customer Service
Recommend Dealer
No
Employees Worked With
Trey Stauberg
June 18, 2015

Shelby makes it happen! Camelback Subaru is it! I spent days dealing with other dealers and then I did an Edmunds price request. Shelby from Camelback texted me and we figured out some solutions eve More

by Mur Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aaslid, Michael Reiter, Shelby Lane
Aug 22, 2015 -

Camelback Subaru responded

Dear Mur Subaru - We are glad to hear your experience was quick, stress free and enjoyable. Out team was glad to see your feedback. We will certainly be just as helpful when it comes time to service your vehicle. Thank you for your recommendation. We look forward to seeing you in the near future. - Gema Perry, Customer Relations Manager

June 16, 2015

Fantastic car buying experience Originally thought I was going in just to test drive a car and was going to order the one I wanted online. I started working with Tom Darby at the dea More

by Scuba Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Darby
Jun 17, 2015 -

Camelback Subaru responded

Dear Scuba Steve - Hearing that you had a “Fantastic Car Buying Experience” is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Camelback Subaru, we wish you many happy miles in your new Subaru. We look forward to serving you for many years to come! - Gema Perry, Customer Relations Manager

June 16, 2015

Pressure and Lies I was told several times by sales staff that they would get me the car I wanted in the color and trim I was looking for, but that never happened. I wa More

by lsphxaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aldalberto Santos
June 15, 2015

Mazda CX5 Thomas Darby was awesome! Love my CX5. Did most of the negotiating through email which I highly recommend so youre not spending hours at the dealershi More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Reiter, Tom Darby
Jun 17, 2015 -

Camelback Subaru responded

Dear Carrie - We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new Mazda CX-5 and look forward to seeing you again soon! - Gema Perry, Customer Relations Manager

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