Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 850 reviews
Great Customer Service Camelback VW took outstanding care of me. The sales process at this dealership was like buying a car from a good friend, the staff at this dealership Camelback VW took outstanding care of me. The sales process at this dealership was like buying a car from a good friend, the staff at this dealership was exceptional. Camelback VW made my car buying experience seamless and they exceeded all my expectations. I was overly impressed with my sales manger Nygil Newborn, this guy was unbelievable to work with because he got me into my dream car at a price I could afford...Thank you Nygil! If I could do it all over again I would. More
Above and Beyond These folks went out of their way to find us exactly what we wanted, got us the vehicle as quickly as possible, and rearranged their schedules to meet These folks went out of their way to find us exactly what we wanted, got us the vehicle as quickly as possible, and rearranged their schedules to meet our somewhat rigid timeline. Our sales associate,Tom Darby, was personable, unfailingly polite, never pressuring, and was willing to work with us extensively to get the best deal on price and features. It was easily the most pain-free, pleasant car-buying process we've ever been through, and we got exactly what we wanted. I highly recommend going to this dealership when you're in the market for any vehicle, and ask for Tom Darby. More
Most amazing car-buying experience I've ever had! This dealership was extremely attentive to all of our needs. We were never pressured into making a decision, and our salesperson, Nigel Newborn, was This dealership was extremely attentive to all of our needs. We were never pressured into making a decision, and our salesperson, Nigel Newborn, was awesome. He listened patiently to our questions, concerns, and interests, and recommended several options that would work for our budget. At the first hint of displeasure from us, he immediately sought to find a solution, and the right car for us. In the end, I was able to drive the car, (I WANTED), home the same day. Overall, the entire experience was wonderful, and even my husband,(who is not the most agreeable man in the world), was happy, satisfied, and thoroughly impressed. Special thanks to Alex, Dan, Rebecca, and Joe for making us feel comfortable and important. You guys have a great team!!!! More
Easy no pressure process Tom was very knowledgeable, easy to work with ,personable. I would recommend working with him if you are looking to buy a Subaru. He made it an easy a Tom was very knowledgeable, easy to work with ,personable. I would recommend working with him if you are looking to buy a Subaru. He made it an easy and comfortable experience. Thank you Tom More
Non-slimy experience at a Camelback Subaru !! You know how dealerships won't let you LEAVE if you want to shop around?? Well, a month ago, we tried to buy a Subaru but at that time, our trade-in You know how dealerships won't let you LEAVE if you want to shop around?? Well, a month ago, we tried to buy a Subaru but at that time, our trade-in just wasn't going to work out. We went to 2 Subaru dealers. We still wanted that Subaru, so we went home that day and decided to try and sell our other car instead of trade-in. One dealership never contacted us again to "follow up" - but Lenny at Camelback called us from time to time to "keep in touch". He was NEVER pushy; NEVER slimy. He was just friendly. Well, when the time became right, we returned to buy our new Subaru XV Crosstrek from Camelback for sure. We ended up working with Tom Darby (Lenny was busy with another customer :). What a great guy Tom was to work with!!! ... very laid back, down to earth, realistic and not high pressure one bit. He made the car experience SO easy and comfortable. He was extremely knowledgable about cars - not just Subarus. This scored high for us because he didn't throw all other brands under the bus like most car salesmen do. And there is nothing worse than a dealer pushing a car onto you no matter what it takes. Neither Tom, nor Lenny did this which is a major reason we would go back to this dealership. Tom actually "let us buy a car" rather than "sell us a car by pushing it down our throats". They sold a lot of cars that day while we were there and now we see why. Lenny and Tom got to split that deal and we LOVE our new Subaru !!! More
Spam tactics suck Do not let these people get your contact details. They will constantly nag and spam you. I can't begin to describe how irritating it is when you email Do not let these people get your contact details. They will constantly nag and spam you. I can't begin to describe how irritating it is when you email someone and ask them to stop emailing you, yet they continue to do so. I had to phone up (her name was Alex, she was patient and understanding) and ask for it to finally stop. Spamming is not a good business practice. I would encourage you to shop else where. More
Shelby makes it happen! Camelback Subaru is it! I spent days dealing with other dealers and then I did an Edmunds price request. Shelby from Camelback texted me and we figured out some solutions eve I spent days dealing with other dealers and then I did an Edmunds price request. Shelby from Camelback texted me and we figured out some solutions even before I came to the dealership. Then she was super helpful in finding the right vehicles at the right price to fit our needs and budget. No pressure, very well informed, and focused on finding solutions for us made this a very stress free and enjoyable experience. I really don't understand what the other dealers were talking about when they mentioned "hassle free" buying experience because at other dealers all I found was hassle - not so at Camelback Subaru Mazda. If you're in the market for an AWD, Subaru, or Mazda,or just a great car, call Camelback Subaru Mazda! The whole team was helpful, including the receptionist, the service employees, the desk manager Michael and the finance guy Alex, and of course SHELBY! - they all rocked it! Great people, great cars, great approach. Camelback's a winner and they get it. Don't waste your time elsewhere. -Michael More
Fantastic car buying experience Originally thought I was going in just to test drive a car and was going to order the one I wanted online. I started working with Tom Darby at the dea Originally thought I was going in just to test drive a car and was going to order the one I wanted online. I started working with Tom Darby at the dealership and he helped me to negotiate a price on a car that was even nicer than the one I was hoping to order online and I appreciate all his help. This car buying experience was fantastic and the car has been fun to drive. More
Pressure and Lies I was told several times by sales staff that they would get me the car I wanted in the color and trim I was looking for, but that never happened. I wa I was told several times by sales staff that they would get me the car I wanted in the color and trim I was looking for, but that never happened. I was also told I could get the price I was asking for. Another lie. Then I kept getting pressured into settling for a car that I didn't want for prices I wasn't happy with. Something has changed at camelback Mazda. Three years ago I leased a car there and was pleased but not this time More
Mazda CX5 Thomas Darby was awesome! Love my CX5. Did most of the negotiating through email which I highly recommend so youre not spending hours at the dealershi Thomas Darby was awesome! Love my CX5. Did most of the negotiating through email which I highly recommend so youre not spending hours at the dealership. More