
Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 852 reviews
Upgraded recent purchase, add navigation, trade-in 2015 GTI I purchased a 2016 VW Golf GTI handled by Nigel Newborn and Joe Nieves under sls mgr Dan (McCoy ?). Would not have been possible without Nigel's compr I purchased a 2016 VW Golf GTI handled by Nigel Newborn and Joe Nieves under sls mgr Dan (McCoy ?). Would not have been possible without Nigel's comprehensive product knowledge, efficiency and understanding of the process and my complicated situation. He knew the smallest detail of my target without looking it up, provided clear explanation of the specs, performance, setup of electronics and was patient with my eccentricities. Joe's efficiency and salesmanship with the paperwork,allowed me to decide what I needed and skill while dealing with recent agency software update and everyone's fatigue at the triumphant completion. Dan's mgt oversight supporting Nigel with creative solution facilitated Nigel's sales effort. More
Exceptional Customer Service Tom Darby is by far one of the BEST salespeople we have ever dealt with. Thomas is respectful, genuine and an all round great person. He listens to Tom Darby is by far one of the BEST salespeople we have ever dealt with. Thomas is respectful, genuine and an all round great person. He listens to your needs, gives great guidance and offers suggestions. He also spent additional time helping us navigate the technologies on our new vehicle - he is a great resource and it is good to know we can go back at any time and he will answer questions and be sure we are getting the most benefit of the technology! He made our car buying experience the best we have ever had! Thank you so much! Joseph Nieves the business manager made the financing an absolute breeze. We have never experienced a more knowledge person in this area either. It is great to know there are still people interested in making your car buying experience a positive one and Joe was fabulous! Thanks to you as well sir! All of the people we came in contact with in this dealership were friendly and welcoming! The follow-up from the dealership was wonderful and appreciated. Probably the first time we have ever bought a vehicle that we felt like our purchase was truly appreciated! Great job and we look forward to working with the service dept. as well - More
Choose any other Subaru Dealer! I was quoted an out the door sales price that was almost $8,000 over the sticker price. After it was made it clear we were not even going to entertain I was quoted an out the door sales price that was almost $8,000 over the sticker price. After it was made it clear we were not even going to entertain that number, they came back with an offer that was $2,500 over both Gilbert and Peoria's original quote on the exact same car. Unless you have money to throw away, I would suggest you shop elsewhere! More
The best customer experience we ever had The title says it all. I’m a returning customer and very likely coming back to purchase in the future. The sale person Angela was extremely courteo The title says it all. I’m a returning customer and very likely coming back to purchase in the future. The sale person Angela was extremely courteous very knowledgeable and for most friendly. The time of arrival to the time drove off the lot your team of professionals made me feel, I’m the only customer in the planet. SUPER attention, what I was received at all time. I would like to say Thank you to Angela, Trinity and Frank again, and Thank you Camelback Volkswagen for employing such an outstanding team of professionals. Have a fantastic day like I had. Ps LOVE THE CAR!!! More
Patient and Non-pushy This was the most amazing Car buying experience I have ever had. First car was a '69 VW Bug. Really never gave it a thought to check out the new VW's. This was the most amazing Car buying experience I have ever had. First car was a '69 VW Bug. Really never gave it a thought to check out the new VW's. I am so glad I did. Nygil was very knowledgeable and we did a lot of laughing. Felt very relaxed and excited to get the deal done. Andrew was great, I had worked that morning and was in my uniform, he advised me that VW had a employer Partner program with the company I am employed with. Again, was very patient and willing to work with me on getting my payment where I wanted to be. Thanks also to Mike for getting the signing done quickly and no pressure on the extra add ons. I want to Thank all of you again for the great service....Love the Car. More
They took the stress out of car shopping After visiting several other dealerships nearby looking for a used car and trying to be sold a brand new one we stopped in at Camelback VW Subaru Mazd After visiting several other dealerships nearby looking for a used car and trying to be sold a brand new one we stopped in at Camelback VW Subaru Mazda. Lisa Chabrier met us at the door, heard we were looking for a used car within a specific price range and took us right over to the lot to begin exploring. Within fifteen minutes we had picked a car and she ran (literally) inside to get the keys so we could test drive it. It was just what we were looking for so we went inside to talk numbers. Her manager came over, we brokered a fair deal and rang the gong! A car had been bought! The only downside to the whole buying experience was quite a bit of waiting around while the drew up paperwork, cleaned the car, etc. but I suppose that cannot be avoided. I am very happy with the car and the great customer service made us feel very confident in the purchase. Thanks Lisa! More
Three of a kind! Lisa Chabrier, Frank Galtieri and Trinity Marion made things so pleasant I actually forgot I was doing something I dread - BUY A CAR! All were Pleas Lisa Chabrier, Frank Galtieri and Trinity Marion made things so pleasant I actually forgot I was doing something I dread - BUY A CAR! All were Pleasant, Courteous, Efficient while being quite Professional. In two hours we were able to buy the exact Volkswagen EOS Convertible we wanted after the day before spending four or five hours at one of their competitors to be frustrated and talked down to! We ended up with the identical car we tried to purchase at the previous dealer at a more attractive price! We are a VW family and will NEVER go anywhere but Camelback in the future! As a little side note I was a repeat customer at the aforementioned dealer and have never had my VW serviced anywhere else! So much for treating prior customers well! Good Job Camelback Volkswagen! Roxanne Phillips and Paul Jones More
Worst Car buying experience ever! Lied to from the start and fished in just to try and get my business. Was told they had 3 2016 3.6R Outbacks to show up and be told that was not true, Lied to from the start and fished in just to try and get my business. Was told they had 3 2016 3.6R Outbacks to show up and be told that was not true, then they tried selling me a car that was already pre-sold and ran my credit and everything! This place does not have their stuff together and will lie through their teeth to get business... Subaru in chandler got my business!! More
The dealership takes everything and everyone serious Been coming to a dealership to find myself a car to get by and have been help more time and thanks for the help and getting me where I need to be at t Been coming to a dealership to find myself a car to get by and have been help more time and thanks for the help and getting me where I need to be at thank you More
Tom Darby is the best Salesperson at Camelback Mazda Thomas Darby was dedicated throughout the sales process and was genuinely interested in helping me. He was consistently available, even after operatin Thomas Darby was dedicated throughout the sales process and was genuinely interested in helping me. He was consistently available, even after operating hours. I couldn't thank him enough for all the work he did for me. Thank you so much! I love my 2016 Mazda CX-3! More