Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fabulous The staff was fun and friendly, I wish we could have gone faster by it is what it is. Everyone was busy and I wish them all a happy holiday The staff was fun and friendly, I wish we could have gone faster by it is what it is. Everyone was busy and I wish them all a happy holiday More
Trinity Marion is an obnoxious bold faced liar, unbelievable unbelievable "confrontation" when I SCHEDULED an appt to look at a used car they had listed. She LIED to my face telling me she didn't "know" I had an unbelievable "confrontation" when I SCHEDULED an appt to look at a used car they had listed. She LIED to my face telling me she didn't "know" I had an appt yet 2+ hours earlier she sent me an email welcoming me ... giant cluster I had arrived 10-15 minutes AFTER my appointment and she told me to come back 45 minutes later ... um, I contacted them more than 3 hours earlier and scheduled an appt then too ... 3 employee witnesses to her tirade, wow! ANYONE else but her, avoid at all costs This dealership should reduce their liabilities with this one More
One of my better car buying experiences The sales staff was great, even though it was a long transaction. They answered my questions and took good care of me. I haven't used the service depa The sales staff was great, even though it was a long transaction. They answered my questions and took good care of me. I haven't used the service department yet, but am hopeful it will be as good. More
"Awesome Team" This is my third VW vehicle that I have bought from this dealer and I always have a great experience when dealing with the whole team at Camelback Vol This is my third VW vehicle that I have bought from this dealer and I always have a great experience when dealing with the whole team at Camelback Volkswagen. Nygel, my salesperson, was very accommodating to me and my time. I was adamant about a certain color and he and the team found it and went to pick it up and I was able to pick it up the next day. Great experience and also their service department is awesome. That is one of the reasons I always go back to Camelback VW. Thank you to everyone there for making my third visit as good as the first. More
WONDERFUL Lisa Chabrier was a wonderful sales associate! I was so lucky to be able to have such a nice person giving me information about my vehicle and she mad Lisa Chabrier was a wonderful sales associate! I was so lucky to be able to have such a nice person giving me information about my vehicle and she made the process very easy! I enjoyed working with her and the other staff members at the Camelback Volkswagen Dealership. Also Mike from financing was very accommodating with my budget and I really appreciated that. I would recommend this dealership to anyone! Great service! More
Great Sales Staff and Awesome Service Department! @CamelbackVWSuburuMazda has my heart! They are a team of experts who know when its time for you to fix , sale or buy. The promise of the VW brand is s @CamelbackVWSuburuMazda has my heart! They are a team of experts who know when its time for you to fix , sale or buy. The promise of the VW brand is supported by the integrity of the staff that is employed here. Stephanie Jacobs called me to talk to my about getting into a new lease. She was friendly right from the start which made coming in something that I actually wanted to pencil in. Walking in and seeing a few familiar faces made it feel warm and comfortable- Nygil and Andrew. Nygil assured me that he was taking care of a customer but that Stephanie would do just fine and she did! Joe Esposito came down which made me feel secure knowing that the man in charge was visible and present. Andrew worked on creating a deal that was doable and realistic for me to budget. Alex Perkins was business savvy and professional by reminding me of how important extended warranty and the Club Program is for single moms. Nygil was there to congratulate me as I was about to leave and gave me the extra confidence that I need sharing all the perks that my new lease had bversmuses my old lease- even when it wasn't his deal #teamwork ! Ricky and Frank C. in service are my all-stars! Its because of Ricky and Frank's team in service that I remain loyal to Camelback VW. this will be the 3rd car that I place in Ricky's care knowing that he will guide me correctly- they unfortunately give a mechanics course or tips on Pinterest #thankgoodnessforRicky! #momsforricky : ) @CamelbackVWSuburuMazda are on my 5 year plan. I look forward in creasing my credit score and going back in for the Tiguan and then my CC! It may take me a few years but I will definitely get there and when I do look forward to hitting the gong with the Camelback VW ballot! And Gema thank you so much for calling me to ensure that my experience was up to par. I really appreciate your time. Its all about the Customer Service. Its one thing to catch but can you keep. More
best car dealership experience ever Dam McCoy and Lisa Chambrier made our car buying experience absolutely painless they were very attentive with great customer service went above and be Dam McCoy and Lisa Chambrier made our car buying experience absolutely painless they were very attentive with great customer service went above and beyond to make sure that we got what we wanted in a vehicle. my husband and I are very happy with our purchase and we are definitely going to recommend this dealership to everybody that we know. they have definitely won a lifelong customer. More
Very professional I has a very good experience last night at Camelback VW. I was not looking forward to the experience, but Nygil was very helpful and made the experien I has a very good experience last night at Camelback VW. I was not looking forward to the experience, but Nygil was very helpful and made the experience very easy. Purchasing/leasing a vehicle can be a stressful situation, yet they managed to make the process enjoyable. I felt bad as I kept them until way past closing time. They never flinched and maintained their professionalism. Nygel and Michael Younan were a pleasure to work with. More
Upgraded recent purchase, add navigation, trade-in 2015 GTI I purchased a 2016 VW Golf GTI handled by Nigel Newborn and Joe Nieves under sls mgr Dan (McCoy ?). Would not have been possible without Nigel's compr I purchased a 2016 VW Golf GTI handled by Nigel Newborn and Joe Nieves under sls mgr Dan (McCoy ?). Would not have been possible without Nigel's comprehensive product knowledge, efficiency and understanding of the process and my complicated situation. He knew the smallest detail of my target without looking it up, provided clear explanation of the specs, performance, setup of electronics and was patient with my eccentricities. Joe's efficiency and salesmanship with the paperwork,allowed me to decide what I needed and skill while dealing with recent agency software update and everyone's fatigue at the triumphant completion. Dan's mgt oversight supporting Nigel with creative solution facilitated Nigel's sales effort. More
Exceptional Customer Service Tom Darby is by far one of the BEST salespeople we have ever dealt with. Thomas is respectful, genuine and an all round great person. He listens to Tom Darby is by far one of the BEST salespeople we have ever dealt with. Thomas is respectful, genuine and an all round great person. He listens to your needs, gives great guidance and offers suggestions. He also spent additional time helping us navigate the technologies on our new vehicle - he is a great resource and it is good to know we can go back at any time and he will answer questions and be sure we are getting the most benefit of the technology! He made our car buying experience the best we have ever had! Thank you so much! Joseph Nieves the business manager made the financing an absolute breeze. We have never experienced a more knowledge person in this area either. It is great to know there are still people interested in making your car buying experience a positive one and Joe was fabulous! Thanks to you as well sir! All of the people we came in contact with in this dealership were friendly and welcoming! The follow-up from the dealership was wonderful and appreciated. Probably the first time we have ever bought a vehicle that we felt like our purchase was truly appreciated! Great job and we look forward to working with the service dept. as well - More