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Camelback Subaru

Phoenix, AZ

4.5
852 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 852 reviews

July 22, 2018

Certified with TrueCar but won't honor offers Unethical. They don't honor truecar offers. I liked a car I saw at their dealership with the excessive Zaktek fees so i decided to go through truecar. More

by Sarai Schubert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Esposito, Gema Perry
Aug 14, 2018 -

Camelback Subaru responded

We apologize for your negative experience and the miscommunication that you experience in the purchase process. At Camelback Volkswagen we are committed to fair, honest pricing. We take pride in the Camelback Package, it helps to assure the longevity of your investment. We value our customers and truly appreciate the time to share your opinions. Again, thank you for taking the time to write this review. Respectfully, Nikkia Thornton Reputation Manager 602.277.7171

July 20, 2018

Karl S. did an amazing job helping my daughter and me get a Karl S. was honest and easy going in getting us through the buying process and provided an awesome test drive of the pre-owned Subaru that we took hom More

by David.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl S. (sales), Dave M. (manager)
July 13, 2018

Thanks to Kris Patel Kris Patel was great to work with, and he was a big reason I went ahead and bought my Subaru much sooner than I was originally planning to. He was low More

by nm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't recall the name of the business/finance person I worked with.
June 29, 2018

unscrupulous business acumen if you a very bright, successful, well educated biz. women, do not even attempt to reason with these bottom feeders, especially if you are paying all More

by jordan5299!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
corrine and steven porter, Joe Esposito, Regina Hale, Christian Clegg
Aug 14, 2018 -

Camelback Subaru responded

Thank you for the candid feedback on your experience with my staff at Camelback Volkswagen. I sincerely apologize for the level of service you received. I realized we are not perfect, and feedback like you have provided is one of the only ways we can improve. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Nikkia Thornton Reputation Manager 602.277.7171

June 28, 2018

Amazingly Great place wonderful people got my first car here and my experience was great I had no problems I recommend everyone come here! Thanks one cent auto! More

by Val101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vaccaro
June 13, 2018

CAME TO BUY AND THEY FOUND WHAT i WANTED. It matters that they listen to what is important. Ruben Torres Santos did just that. I selected the right place to get my best deal. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldalberto Santos
June 06, 2018

AMAZING !!! I "LOVE" my "2018 Madza CX-5". It looks AMAZING, it drives AMAZING and the Staff was AMAZING. The experience was AMAZING. Todd Mitteness gave me More

by JT3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Mitteness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rowell, Sheldon Pinto, Iain Woolley
June 05, 2018

Warning about MPP (Mechanical Protection Plan) When leasing my car I was sold the MPP which covers many things little things over the length of the lease. This cannot be used until you end the lea More

by Flip99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay or Jan someone (can't read the handwriting); Brandon Pederson
May 23, 2018

VW Tiguan Luis was extremely friendly, knowledgeable and professional. He answered all of our questions and was not pushy at all. At times it feels like you’re More

by VWTiguanCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Torres
May 01, 2018

Typical used car salesmen Here’s the deal , I have purchased two vehicles in the past from the user lot and the new lot , they were decent transactions but I attempted to go ta More

by Vdubdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Cooper
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