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Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Certified with TrueCar but won't honor offers Unethical. They don't honor truecar offers. I liked a car I saw at their dealership with the excessive Zaktek fees so i decided to go through truecar. Unethical. They don't honor truecar offers. I liked a car I saw at their dealership with the excessive Zaktek fees so i decided to go through truecar.com and avoid the crazy negotiations. This dealer is a certified truecar dealership and they're supposed to honor the offers made through this method. I got the real cost of the car (3k less) and then received the offer letter from the dealership. I emailed them and they confirmed is the same VIN, same car I looked at. I booked the appt to finish the sale, and they called to let me know that they can't use the offer letter because this car has additional 'features' and their website is incorrect. The sales person wanted to negotiate the price. What is the point of truecar then? It's supposed to be a hassle free buying experience. The Camelback added package is just a rip-off and a way to make you think you got a good deal, when you're just paying MSRP price. More
Karl S. did an amazing job helping my daughter and me get a Karl S. was honest and easy going in getting us through the buying process and provided an awesome test drive of the pre-owned Subaru that we took hom Karl S. was honest and easy going in getting us through the buying process and provided an awesome test drive of the pre-owned Subaru that we took home. I have purchased lost of cars through the years and this is the first time that I experienced a caring and instructive car buying 'adventure'. It was fun and, like Karl stated when he met us at the car lot, I really did enjoy it. Surprisingly, it did not take very long at all to get the car my daughter needed for her first car out of high school. I am confident that the Subaru Crosstrek will last her for many years. I highly recommend Karl S. at the Camelback Used Cars Superstore for your car-buying activities and the manager, Dave, was awesome, too. More
Thanks to Kris Patel Kris Patel was great to work with, and he was a big reason I went ahead and bought my Subaru much sooner than I was originally planning to. He was low Kris Patel was great to work with, and he was a big reason I went ahead and bought my Subaru much sooner than I was originally planning to. He was low-key, helpful, and completely forthcoming with all information (questions I asked and ones that had not occurred to me). He made the friend of mine who had come with me and me comfortable while some of the paperwork was being prepared and was respectful of our concerns. More
unscrupulous business acumen if you a very bright, successful, well educated biz. women, do not even attempt to reason with these bottom feeders, especially if you are paying all if you a very bright, successful, well educated biz. women, do not even attempt to reason with these bottom feeders, especially if you are paying all cash for your vehicle.... More
Amazingly Great place wonderful people got my first car here and my experience was great I had no problems I recommend everyone come here! Thanks one cent auto! Great place wonderful people got my first car here and my experience was great I had no problems I recommend everyone come here! Thanks one cent auto! More
CAME TO BUY AND THEY FOUND WHAT i WANTED. It matters that they listen to what is important. Ruben Torres Santos did just that. I selected the right place to get my best deal. It matters that they listen to what is important. Ruben Torres Santos did just that. I selected the right place to get my best deal. More
AMAZING !!! I "LOVE" my "2018 Madza CX-5". It looks AMAZING, it drives AMAZING and the Staff was AMAZING. The experience was AMAZING. Todd Mitteness gave me I "LOVE" my "2018 Madza CX-5". It looks AMAZING, it drives AMAZING and the Staff was AMAZING. The experience was AMAZING. Todd Mitteness gave me one of the BEST car buying experience I can remember. I, actually, left the dealership feeling BLESSED. Thank you. Look forward to mu Upgrade in about 3-years. 😀😀😀👍🏾👍🏾👍🏾 More
Warning about MPP (Mechanical Protection Plan) When leasing my car I was sold the MPP which covers many things little things over the length of the lease. This cannot be used until you end the lea When leasing my car I was sold the MPP which covers many things little things over the length of the lease. This cannot be used until you end the lease. What I was NOT told, nor is it in the literature, is that if I decided to buy the car a the end of the lease, which I plan to do, that this insurance would NOT cover any problems that occurred over the time of the lease when I pay off the balance on the car. I have talked to both the the BBL company and Camelback Subaru and they basically said that this is the way it is. In other words, this insurance is ONLY good IF you hand your vehicle back to the dealer or trade it in on another. I see this as a PENALTY for paying off the leased car at the end of the lease in order to pressure people into another lease. More
VW Tiguan Luis was extremely friendly, knowledgeable and professional. He answered all of our questions and was not pushy at all. At times it feels like you’re Luis was extremely friendly, knowledgeable and professional. He answered all of our questions and was not pushy at all. At times it feels like you’re pressured by sales to buy, this was not the case. He was extremely patient and worked with us for a deal that was too good to pass. Cecilia D More
Typical used car salesmen Here’s the deal , I have purchased two vehicles in the past from the user lot and the new lot , they were decent transactions but I attempted to go ta Here’s the deal , I have purchased two vehicles in the past from the user lot and the new lot , they were decent transactions but I attempted to go take a look at a 2015 Jetta.. boy was this a bad idea ... I had called ahead and had a “true car” price for the vehicle , I had filled out a credit and had my credit pulled . I had spoke with “the manager” mr Cooper and advised him of my credit situation and of my payments and asked if he could make it work . He told me he could definitely make it work and just to come down so they can work out the details . I advised him two to three times that I live more than 40 miles away so I don’t want to xx with them or have back and forth with me . We got there , checked out the car , test drove it and it was what I expected as a vehicle . ( side note they passed me on to two different people and I ended up with a kid that was new ) The guy that was working with me ( not going to use his name as he was just doing the job the best he could ) was not very knowledgeable at all about the car I was looking at , his answer to nearly all questions was “ uh I think so “ and “I don’t really know about cars “ ( don’t try to sell me something if you don’t know anything about it ) .So all that said , I got back to the table after the test drive and was met with the first “offer “ it was hugely off from what I had asked and spoken about andsaod that won’t work . They did the ol “if we can get this payment and this down , I will buy this car “ sign on a piece of paper ;and took my debit card ( super shady AF thing to do ) and I agreed , they went , left me for awhile , came back and tried to get me to agree to 3 times to down payment i had agreed on and then asked me to raise my offer a bit so I did and signed the little paper again . Now at this point I had already advised each person I had interacted with that I had a set number and I didn’t want to play games , I told the guy again before he left to not play games , they came back again and instead this time they had a different car , I went and test drove it and it was a cool car but it had 92k miles on it , it was a good deal it seemed and I said the same thing again that if they make the deal I would take it , I stearnly said “ do not play games , please just tell me if you can work with me “ and he once again told me he wouldn’t play games . We waited and then came back and yet again they had a price that was well over 100 more payment and 2 times the down payment.. I said give me my debit card and he instantly became defensive and stormed off and then his manager came out and tried to talk to me again and I just asked for my debit card and he tried to work with me again( meanwhile my wife had already gone to the car and was waiting ) They came back and I told them thank you and I suggested the guy learn more about vehicles and don’t xx people when they tell you from the beginning not to xx them ... overall sour taste in my mouth , will prob not return here which sucks because I have bought two cars from them in the past . O well More