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Camelback Subaru
Phoenix, AZ
850 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 850 reviews
August 21, 2018
Great service From working with Sales, to Service, we have had nothing but great customer service. We recently purchased two VWs and were taken care of really well! From working with Sales, to Service, we have had nothing but great customer service. We recently purchased two VWs and were taken care of really well! This has been one of the best dealerships to go to. Other places may have great sales and then poor service, but this dealership ranks high in all areas! Highly recommend!! More
by PFarling
Employees Worked With
Frank Cheyney, Mark Demendoza, Scott Rowell, Michael Cray
August 19, 2018
Really enjoyed my buying experience I’m really happy to have had Micheal as my sales person! He really listened to all my needs, financially and safety wise, and did everything he could I’m really happy to have had Micheal as my sales person! He really listened to all my needs, financially and safety wise, and did everything he could to get me what I wanted. And, I’m happy! I enjoyed my time hanging with him for many hours through the buying process and he made me feel really comfortable. The service and check-ins after purchasing was an added plus to the service too. This is my first VW and I feel like I’ve joined a secret VW owners club. Dig everything about Camelback VW. Thanks Micheal. More
by Shippster
Employees Worked With
Michael Cray
August 16, 2018
Christian Clegg was great! Christian helped me out big time! So did Stephanie, they were both pleasant to work with! Would definitely recommend! I love my new Volkswagen and i c Christian helped me out big time! So did Stephanie, they were both pleasant to work with! Would definitely recommend! I love my new Volkswagen and i cant wait to go on a trip, thanks so much Stephanie and Christian! More
by Tlop21
Employees Worked With
Stephanie Jacobs, Christian Clegg
August 16, 2018
Left satisfied ! After having had a bad experience at another dealership, Luis definitely helped me find everything I was I was looking for and Garvis was great at exp After having had a bad experience at another dealership, Luis definitely helped me find everything I was I was looking for and Garvis was great at explaining everything I was signing as well. Thank you ! More
by Sandra18
Employees Worked With
Garvin Nuomen, Luis Torres
August 03, 2018
Great experience I worked with Christian and Jarvis. Both guys were great. Christian helped me find the perfect car, and was so nice and easy to work with. Jarvis w I worked with Christian and Jarvis. Both guys were great. Christian helped me find the perfect car, and was so nice and easy to work with. Jarvis worked to get me the best deal. He was quick, clear and concise so I knew exactly what I was paying for and went over all the paperwork. More
by Mary59
Employees Worked With
Jarvis Newman, Christian Clegg
July 29, 2018
Purchase a Golf GTI I worked with Jarvis and Josh on leasing a new Golf GTI. The service that I received was excellent the delivered my car to me in a timely manner and I worked with Jarvis and Josh on leasing a new Golf GTI. The service that I received was excellent the delivered my car to me in a timely manner and was very professional throughout. I was very please with my experience here. More
by Mike17
Employees Worked With
Jarvis Newman , Josh Latham
July 22, 2018
Best experiance ever. Thjs dealership was the easiest one to work with honestly. They actually listen to your budget and needs and have met them endlessly!!! Especially our Thjs dealership was the easiest one to work with honestly. They actually listen to your budget and needs and have met them endlessly!!! Especially our sales guy Carter, he went to the ends of the earth finding the right car for us at the right price amd was honest the whole way through. Once its time to buy again, im going straight there for him! Highky reccomend. More
by Shawnwolfe34
Employees Worked With
Carter
July 22, 2018
They work hard for you!!!! I have a difficult financial situation and some challenging requirements and difficult demands for purchasing a car. Most dealerships give up quick. T I have a difficult financial situation and some challenging requirements and difficult demands for purchasing a car. Most dealerships give up quick. This dealership in particular my salesman Carter, worked all day with me, making sure I had the right car at a price my family could afford. The people in finance worked extra hard to get me the deal I needed. I really feel that everyone there worked really hard for me today. My sales guy Carter made sure me and the kids did not have to spend all day walking in the heat and gave them plenty of food and drinks. He listened to me and what I wanted and he spent his time running around the lot and pulling cars up front for me to look at so I didn't have to walk all over with the kids, that's service people. More
by Journeyman39
Employees Worked With
Carter
July 22, 2018
Certified with TrueCar but won't honor offers Unethical. They don't honor truecar offers. I liked a car I saw at their dealership with the excessive Zaktek fees so i decided to go through truecar. Unethical. They don't honor truecar offers. I liked a car I saw at their dealership with the excessive Zaktek fees so i decided to go through truecar.com and avoid the crazy negotiations. This dealer is a certified truecar dealership and they're supposed to honor the offers made through this method. I got the real cost of the car (3k less) and then received the offer letter from the dealership. I emailed them and they confirmed is the same VIN, same car I looked at. I booked the appt to finish the sale, and they called to let me know that they can't use the offer letter because this car has additional 'features' and their website is incorrect. The sales person wanted to negotiate the price. What is the point of truecar then? It's supposed to be a hassle free buying experience. The Camelback added package is just a rip-off and a way to make you think you got a good deal, when you're just paying MSRP price. More
by Sarai Schubert
Employees Worked With
Joe Esposito, Gema Perry
July 20, 2018
Karl S. did an amazing job helping my daughter and me get a Karl S. was honest and easy going in getting us through the buying process and provided an awesome test drive of the pre-owned Subaru that we took hom Karl S. was honest and easy going in getting us through the buying process and provided an awesome test drive of the pre-owned Subaru that we took home. I have purchased lost of cars through the years and this is the first time that I experienced a caring and instructive car buying 'adventure'. It was fun and, like Karl stated when he met us at the car lot, I really did enjoy it. Surprisingly, it did not take very long at all to get the car my daughter needed for her first car out of high school. I am confident that the Subaru Crosstrek will last her for many years. I highly recommend Karl S. at the Camelback Used Cars Superstore for your car-buying activities and the manager, Dave, was awesome, too. More
by David.S
Employees Worked With
Karl S. (sales), Dave M. (manager)
