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Camelback Subaru
Phoenix, AZ
852 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 852 reviews
October 10, 2018
Car didn’t even make it 2weeks after purchase My wife REALLY wanted a Subaru Forester XT. She found one here at Camelback Subaru/Mazda/Volkswagen but unfortunately 2weeks after driving it locally My wife REALLY wanted a Subaru Forester XT. She found one here at Camelback Subaru/Mazda/Volkswagen but unfortunately 2weeks after driving it locally nothing crazy only went through 1tank of gas haven’t even filled it for a second time yet, the car through a CHECK ENGINE CODE for three(3) items and ALL said “STORED” which means they were already there logged in the brain of the computer and they just erased them so the light would clear and they could make a sale. 🤯 After this issue came about we called the STEALERSHIP and they said “THERE’S NOTHING IN THIER POWER THEY CAN DO TO HELP, AND THAT WE HAD TO HANDLE IT OURSELVES” I will be taking it across town to another mechanic for full repair cost and needs. I do know from reading the codes it will need a few items replaced and costs will most likely be in the ball park of $800-$1300. I am ashamed to say it but I’ve had better luck and bought more reliable cars from CRAIGSLIST 🤭 and I think that’s sad seeing a major dealership robbing people and taking advantage of customers the way they stooped us.... 🤬 More
by Dustin Conant
Employees Worked With
Three employees helped during sales negotiations financing
October 08, 2018
Best car dealership buying experience Matthew deserves a 10 out of 10. Easy to work with, knowledgeable, professional, and an expert in providing great service. You don’t find too many sal Matthew deserves a 10 out of 10. Easy to work with, knowledgeable, professional, and an expert in providing great service. You don’t find too many salesman like him around these days. Very pleased with his service skills and satisfied with our purchase. A shout out to Steven in Finance who also went out of his way to please and made everything very simple. Thank you again guys! I would absolutely recommend doing business with them both! More
by Kandrews01
Employees Worked With
Steve, Matthew Fergelec
October 06, 2018
Best experience everywhere!!! The salesman was very helpful and knowledgeable about the GTI, and all the trim level differences. He knew things about the car a normal person should The salesman was very helpful and knowledgeable about the GTI, and all the trim level differences. He knew things about the car a normal person should not know! I even went home to fact check the info and it was spot on. The GTI is the first VW I have bought, and it won't be the last. The staff was amazing and very friendly. I know that I will be buying my next GTI at camelback! More
by GTI_spills
Employees Worked With
Marko Gonzales
October 04, 2018
2nd Time Leasing, Good Experience Lenny and Elisha were super helpful throughout our lease process. Lenny was very knowledgeable on the Subaru lineup and Elisha offered lots of guidanc Lenny and Elisha were super helpful throughout our lease process. Lenny was very knowledgeable on the Subaru lineup and Elisha offered lots of guidance on the financial side. Lenny and Elisha were also very accommodating and patient since we had our 11 month son with us. My only compliant is that it feels like an old school buying experience ("Let me talk to my manager I'll see what we can do"). That still seems pretty standard in new car buying. Also I don't feel like we got any kind of sale/discount/event price. This was a redeeming experience for me at Camelback. I would recommend and continue to lease with them. More
by Carbuyer
October 02, 2018
Excellent Service, Great Vehicle I could not be happier with my time at Camelback VW. Rodrigo was excellent! Great customer service. Answered all my questions. It was one of my longer I could not be happier with my time at Camelback VW. Rodrigo was excellent! Great customer service. Answered all my questions. It was one of my longer vehicle buying experiences, but still was good. That says a lot! More
by Darthbader
Employees Worked With
Rodrigo, Thomas Dennis
October 01, 2018
low key, attentive, friendly Really had a pleasant visit that felt more like we were dealing with friends at a barbecue instead of your typical sales reps., etc. at a car lot. Ou Really had a pleasant visit that felt more like we were dealing with friends at a barbecue instead of your typical sales reps., etc. at a car lot. Our young sales rep Max A. was one of the best sales people I have ever had in twenty years of buying cars. He had a soft demeanor but was very knowledgeable. He didn't push us needlessly to certain vehicles that I was not interested in. EXCELLENT LISTENER (which speaking from over 25 years of sales myself) is a very rare trait now in a sales person. Never saw him check a cell phone once in the two hours we were together even though it was getting late on a Friday night. Thomas S. the Sales Manager was very friendly and professionally handled some difficult questions. Elisha T. in finance was friendly, knowledgeable and, again, soft spoken. I have been at other dealerships. Can't say anyone has ever been unfriendly, but this group just seemed to be more natural at sales and customer service. Highly recommended. Paul E. and Family More
by Paul E.
Employees Worked With
Max Achterkirch, Thomas Swiech, Elisha Trujillo
September 30, 2018
Excellent experience I had a great experience at this dealership. They were able to work with me on my budget and help narrow down my car choice. Kris and Mike were very f I had a great experience at this dealership. They were able to work with me on my budget and help narrow down my car choice. Kris and Mike were very friendly and easy to work with. I would recommended buying from this dealership. More
by 55555
September 30, 2018
This was the most comfortable car buying experience my wife and I have ever had. Car buying for us is normally a very stressful experience, but not with Kris P. & Max A. They honored their advertisemen my wife and I have ever had. Car buying for us is normally a very stressful experience, but not with Kris P. & Max A. They honored their advertisement and even gave us a bit better deal. They treated us fairly and honestly. We will highly recommend the great experience as well as purchasing future vehicles from the fine sales people at Camelback Mazda! More
by Peter L.
September 24, 2018
Very helpful Matt made my first time buyer experience really easy and fast. I'm very grateful he and Steven in finance were able to get me approved with everything Matt made my first time buyer experience really easy and fast. I'm very grateful he and Steven in finance were able to get me approved with everything they had promised. More
by Graham S
Employees Worked With
Steven Porter, Matthew Fergelec
September 22, 2018
Waste of my time I had an appointment at 8am for the airbag recall. When i checked in they confirmed that my appointment was for the airbag, so i went and sat down. TW I had an appointment at 8am for the airbag recall. When i checked in they confirmed that my appointment was for the airbag, so i went and sat down. TWO HOURS later, they call me to the counter to let me know they couldn't work on my car because they don't have the part they need. Really not sure why i had to wait for two hours when my car wasn't even being worked on. Such a waste of time, and now I still have to go back because I need this taken care of. I will be making an appointment at a different location. More
by DALI
Employees Worked With
cant remember who.
