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Camelback Subaru
Phoenix, AZ
850 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 850 reviews
January 07, 2019
Dylan Cope is a ROCKSTAR! After a less than stellar experience, I was put in touch with Dylan. What a breath a fresh air! He immediately qualified our concerns and immediately After a less than stellar experience, I was put in touch with Dylan. What a breath a fresh air! He immediately qualified our concerns and immediately went to work, keeping me updated the entire way. It was obvious he cared as much about the customer experience as he did earning someone’s business. There’s only one guy to buy from and that’s Dylan Cope. Thanks again! More
by Steve S
Employees Worked With
Dylan Cope
January 05, 2019
Not surprised Came in this morning to get my wife’s car serviced while waiting in the service area you over hear a lot of conversations by the sales guys using v Came in this morning to get my wife’s car serviced while waiting in the service area you over hear a lot of conversations by the sales guys using vulgar language without any care in the world. Referring to a potential customer who was not ready to make a purchase but the sales rep refoto him as a “jerk”. And to hear how they want to treat people in general. I seriously wonder where their morals are at. One sales guy talking to others “ I will show her the best 3 minutes of her life “ And to think my wife was going to purchase another Subaru from them... I do not think so. This goes to prove my point that 99% of all car dealerships only care about 1 thing lining their own pockets and not caring about their loyal patrons. You always see the commercials that Subaru’s really cares... they are so right they only care about themselves and not anything or anyone else. It is very concerning that these individuals talk the way they do I am hoping that is does not fall on deaf ears I am by no means wanting to get anyone fired as these are mere training opportunities. More
by Coach3525
Employees Worked With
Joe Esposito
January 02, 2019
New vehicle The VW sales staff and service staff are extremely professional, helpful, they take time to explain everything on the vehicle you select. Very happy w The VW sales staff and service staff are extremely professional, helpful, they take time to explain everything on the vehicle you select. Very happy we could work through the numbers and I was able to buy the vehicle we wanted. Thank you. More
by Alex R
Employees Worked With
Other Employees :
Ricky Paruch, Adriana Holloway , Donovan Grunthaner, Olivian "Ollie" Jurcău
December 21, 2018
Great! Kept the interaction between he and I as much as possible. Luigi was great and explained the process as much as possible and appeared transparent as m Kept the interaction between he and I as much as possible. Luigi was great and explained the process as much as possible and appeared transparent as much as possible. More
by JayAZ
Employees Worked With
December 17, 2018
Won't honor their own quote The dealership would not honor the cost they quote on their own web site. They added almost $3K of useless options and are not honest about it on the The dealership would not honor the cost they quote on their own web site. They added almost $3K of useless options and are not honest about it on their web site. More
by Radames
Employees Worked With
Olivian "Ollie" Jurcău
December 10, 2018
Did everything they could to give me a good deal Not pushy at all and they do everything they can to give you the best deal. Kory made the experience easy and Scott made the final stages of the deal Not pushy at all and they do everything they can to give you the best deal. Kory made the experience easy and Scott made the final stages of the deal quick. More
by Robben27
December 03, 2018
Thank you! Max was very pleasant and knowledgeable! Steven Poster was very helpful and pleasant! I appreciated Mr. Cope contacting me immediately after I complet Max was very pleasant and knowledgeable! Steven Poster was very helpful and pleasant! I appreciated Mr. Cope contacting me immediately after I completed USAA financing online. More
by Customer
November 30, 2018
Poor service post negotiation like APR rate Pricing was competitive but their interest rate(APR) for the excellent credit score is worst in Phoenix and won’t honor competitors rate as per their Pricing was competitive but their interest rate(APR) for the excellent credit score is worst in Phoenix and won’t honor competitors rate as per their website. Poor website with respect to financial calculations with lot of errors. They didn’t help in transferring my existing license plate. More
by Satbell81
Employees Worked With
Joe Esposito, Elijah Hassan
November 21, 2018
New VW Atlas Got into a new VW Atlas last night, second VW from this store, and same great experience. Michael Cray was great to work with. Dan McCoy made the deal Got into a new VW Atlas last night, second VW from this store, and same great experience. Michael Cray was great to work with. Dan McCoy made the deal work, and Steven Porter in finance was a pleasure to work with as well. I would definitely recommend this store to anyone looking for a new VW. More
by Reiter_Family
Employees Worked With
Steven Porter Finance, Daniel McCoy, Michael Cray
November 15, 2018
Excellent Service, Straightforward Sales Team Michael Reiter provided straightforward, honest sales help in showing me Subaru vehicles (I wound up buying a new 2018 Forester). He fairly represent Michael Reiter provided straightforward, honest sales help in showing me Subaru vehicles (I wound up buying a new 2018 Forester). He fairly represented the details of the vehicle and did not pressure me to purchase the car, unlike many of the other dealerships I shopped. He guided me through the final sales and closing process in a timely, efficient manner. All in all, a pleasure to do business with him and his management. Grant Draper of the Service team introduced himself the day I purchased the automobile, and subsequently provided excellent service when the car was taken in for its first service. Kudos to him and the entire staff at Camelback Subaru. I highly recommend them. More
by Paul R
Employees Worked With
Grant Draper, Service Advisor, Michael Reiter
