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Camelback Subaru

Phoenix, AZ

4.4
850 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 850 reviews

June 30, 2019

Friendly service Having just moved to the Phoenix area, I felt like a stranger in a big, new city, but the Camelback Subaru team honestly made me feel welcomed to the More

by bbmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you for taking the time to provide such lovely feedback about Kaden and the team. Here at Camelback Subaru, our goal is to take the time to find out exactly what you are looking for, and make the process enjoyable along the way. We are pleased that you felt so welcome and that you had such a great experience. Happy driving in your Subaru. We welcome you to the Valley, and to the Camelback Family!

June 27, 2019

Kris was wonderful in every way. Everyone was so helpful and Kris was amazing from beginning to end. Not once did we feel pressured or rushed. Everyone was welcoming and helpful. Kris More

by HartRob91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Thank you so much for taking time out of your busy day to provide such wonderful feedback about Kris, and the team. We are pleased that you felt at ease during your visit, and that Kris was able to take such great care of you. Our goal, is to take the time to find out exactly what you are looking for, and make the process enjoyable along the way. Thanks again, and we welcome you to the Camelback Family!

June 26, 2019

Listened to my needs Megan found me the vehicle I was looking for by listening to my needs and matching that with my budget. I love my new car More

by Favorite new thing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Porter, Megan Nicassio
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such lovely feedback about Megan. We are pleased that you found the vehicle that you were looking for, and that you love your new car. Our goal is to listen to our customers, and to take the time to find out exactly what you are looking for. It is so great to hear, that Megan was able to take such great care of you! Thanks again, and we Welcome you to the Camelback family!

June 19, 2019

No Pressure! We have always viewed buying a car as a hassle. Haggling back-and-forth being pressured by overbearing sales people. Our experience was nothing like t More

by Ori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Nicassio
Jun 20, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such lovely feedback about Megan and the team. It's so great to hear that everyone was able to take good care of you, in a professional and enjoyable way. We Welcome you to the Camelback Family!

June 18, 2019

Worked through everything with us From the first conversation we had with Kaden, we knew he was going to take good care of us. Working with us and our situation was not easy, but every More

by av593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Camelback Subaru responded

Thank you so much for taking the time to provide such lovely feedback about Kaden and the team. Here at Camelback Subaru our goal is to take the time to find out exactly what you're looking for, and make the process enjoyable along the way. It's so great to hear that the team was able to take great care of you! Thanks again, and Welcome to the Camelback Family!

June 13, 2019

Gawd Awful Experience with ZERO Communication Too bad negative stars aren't an option with crap of a dealership. So my son goes in to buy a car, needs a co-signer and they ask if I would be able t More

by miquel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel McCoy, Donovan Grunthaner
Jun 15, 2019 -

Camelback Subaru responded

Thank you for the candid feedback on your experience with my staff at Camelback. It is unfortunate that you feel your visits to our dealership were unpleasant and negligent. Throughout each visit we stated that we were at the mercy of the banks, and did not have clear answers to give you. We would have been happy to sell you and your son a vehicle, unfortunately, it was not possible. We are happy to hear you found a vehicle that worked for him.

June 11, 2019

Best dealership experience ever Everything was very relaxed from the start. I knew the car I wanted, and they worked with me on a deal without any of the shady tactics I’ve experienc More

by Chasevbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tully Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Kory, Van, Tu, and Tully. We are pleased that you felt at ease, and experienced such great service from Kory, and the team. Your experience, is exactly what we strive for every day, and with every customer. Thanks again, and we Welcome you to the Camelback family!

June 08, 2019

Great Experience Van made our purchasing experience super simple and helped answer any questions we had along the way. He helped us find the right car that met our nee More

by Estoll0514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Galtieri
Jul 09, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for taking the time to provide such wonderful feedback about Van, and the team. Our goal, is to take the time to find out exactly what you are looking for, and make the process enjoyable along the way. We are pleased that you had such a great experience purchasing a vehicle from us, and were taken such great care of. Thanks again, and we Welcome you to the Camelback family!

May 26, 2019

Lacks all integrity!!! After several visits and emails exchanged a price was agreed upon in writing for a new Subaru. We filled out all paperwork online, made appt. to come More

by Roberta19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kory Groters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrek Kroll, David Cerna
Jun 15, 2019 -

Camelback Subaru responded

On behalf of the team here at Camelback Subaru, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the switching of vehicles (as the original vehicle had sold) is understandable. I appreciate the time you took to provide more insight into what happened, so that we can do our best to prevent it from happening again.

May 25, 2019

Amazingly easy! Dennis and tu were extremely helpful and answered every question i had about my car. Dennis showed me all the features my car had and even helped me s More

by Subi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

Camelback Subaru responded

Hi, there! Thank you so much for taking the time to provide such wonderful feedback about Dennis and Tu. Our goal, is to take the time to find out exactly what you are looking for, and to make the process enjoyable along the way. We are pleased that your experience was amazing, and that you were taken such great care of by the team. Thanks again, and we Welcome you to the Camelback family!

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