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Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Outstanding customer service Kaden is super informative, polite, accommodating, friendly and sincere. All staff members (after our very first call, which didn’t go as well) were Kaden is super informative, polite, accommodating, friendly and sincere. All staff members (after our very first call, which didn’t go as well) were great. Our very first contact with a different sales person did go so well, but the team more than stepped up and redeemed the dealership. More
I wish they had more sales people like Gabe. The night before, I drove by the dealer and seen a 2019 WRX Limited that caught my eye. So the day after work I went over to the dealership and was g The night before, I drove by the dealer and seen a 2019 WRX Limited that caught my eye. So the day after work I went over to the dealership and was greeted by Gabe. I simply stated- "this is for entertainment purposes only". Gabe was totally understanding and even showed me the car-NO PRESSURE to sign anything or commit to anything. Then after the test drive then I was hooked on that WRX! The financing recognized that I had excellent credit and got me into a very good APR rate. Even after everything was signed, Gabe went through and showed me how the infotainment system worked and made sure I understood how everything on the car works. To be honest, this was by far the easiest vehicle purchase I've ever had. More
First class sales experience This is the fourth Jetta that I have purchased though this dealership. This has been my best experience by far, even though the past sales have also This is the fourth Jetta that I have purchased though this dealership. This has been my best experience by far, even though the past sales have also gone relatively smoothly and have been stress free. I felt in this case that Michael and Jordan both listened attentively to my questions and understood what I was looking to achieve price wise with this vehicle. They provided exceptional customer service. In the past, with other dealers, not VW, I have felt pressured into buying a car, but I was not the case with VW Camelback. They both worked with me to ensure I was happy with the outcome and purchase of my new car. I was treated in a professional manner and they were both very courteous. I am extremely happy with my new Jetta. All in all a very good experience. I would highly recommend both of them. More
A Decent Buying Experience Was met by Abdullah Matloob upon parking and offered a cold water immediately as it was 110 out already. After some cordial conversation and him reali Was met by Abdullah Matloob upon parking and offered a cold water immediately as it was 110 out already. After some cordial conversation and him realizing what kind of VW Beetle we wanted and with the help of Michael Turcotte (Sales Mgr), we took a demo drive. When told I was interested in the car, Michael worked up some numbers and with minimal haggling, we agreed on everything. A MUCH better experience that I had over at Earnhardt VW (Plus a better price!) Highly recommend Camelback VW to those interested in a new VW. More
Fantastic Service at Camelback Subaru From the moment we stepped on the lot, we were well taken care of. We were approached in a friendly way by the young man who would turn out to be our From the moment we stepped on the lot, we were well taken care of. We were approached in a friendly way by the young man who would turn out to be our salesperson. His name was Kaden Nguyen. We couldn’t have asked for a more polite, professional, and knowledgeable fellow to assist us. Kaden was backed up by a top notch managerial staff who knew their business and got right down to it with genuine friendliness and respect (Frank and Kory come to mind here). Also absolutely worth mentioning is the finance manager Tu Le. Tu worked hard to ensure we got a fantastic finance deal and made sure we understood everything we needed to know about the process. Anyone interested in buying one of the best cars in the world from an awesome crew should visit Camelback Subaru and work with Kaden, Tu, and the rest of the group there! More
Very helpful! Gabe was super great to work and talk with about buying a new WRX. Super enjoyable experience taking the car on the highway and he was able to answer Gabe was super great to work and talk with about buying a new WRX. Super enjoyable experience taking the car on the highway and he was able to answer all my questions. Also very personable. Give this man a raise! More
2019 Atlas SEL Premium after getting quotes from at least 4 other dealers in the phx area I got the best price from them, also sales manager Michael Turcotte, was very respo after getting quotes from at least 4 other dealers in the phx area I got the best price from them, also sales manager Michael Turcotte, was very responsive and courteous (unlike other dealers) I Had an incredible test drive with Donovan Grunthaner and he explained every little detail, we were able to finalize everything in less than 1 hour! This was for a 2019 Atlas SEL Premium More
AMAZINGLY GREAT EXPERIENCE By far the BEST car buying experience we have ever had. Everyone was professional, knowledgeable and very respectful. Highly recommend a Subaru and By far the BEST car buying experience we have ever had. Everyone was professional, knowledgeable and very respectful. Highly recommend a Subaru and purchasing at Camelback Subaru. More
New Crosstrek Megan was great with the sale and follow up on our new Subaru. I like the long distance help as we are in Tucson 125 miles away. The walk through with Megan was great with the sale and follow up on our new Subaru. I like the long distance help as we are in Tucson 125 miles away. The walk through with the vehicle at purchase was covered, but you still have questions. All of these questions have been answered. Thanks to Megan and the Camelback staff.. Dan & Suzie More
Very knowledgable, friendly and helpful staff Kaden Nguyen helped us with the purchase of our 2019 Subaru Outback at the Camelback VW Subaru in Phoenix and we LOVE it. We went in knowing what we w Kaden Nguyen helped us with the purchase of our 2019 Subaru Outback at the Camelback VW Subaru in Phoenix and we LOVE it. We went in knowing what we wanted and Kaden narrowed things down and picked out the perfect one for us. It has everything we wanted and more. We camp a lot and do road trips to California regularly so it included features that we wouldn't have thought of but are highly beneficial to our driving lifestyle. Chris, Darrek, Steven and Tu all interacted with us during the process and all of them were so friendly and not pushy at all! I would highly recommend this dealership to anyone I know and especially Kaden - he took such good care of us - so knowledgable!! Thank you guys! More