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Camelback Subaru

Phoenix, AZ

4.4
850 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 850 reviews

August 20, 2019

Love our new 2019 Subaru Forester! Kaden was incredibly knowledgeable about the Subaru Forester which helped us determine whether or not it was the right vehicle for our family. Tu was More

by HappySubaruFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kaden and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process professional and enjoyable along the way. We are pleased to hear that Kaden and the team took such great care of you! Happy driving in your Forester! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 17, 2019

Great 2019 Forester Sport I purchased the exact model, equipment package and color that I wanted. Everyone that I talked to at the dealer was very friendly and helpful. My More

by Mjbu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kris and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Kris and the team took such great care of you, and that you would recommend us! We value and appreciate you! Happy driving in your Subaru! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 14, 2019

One of the worst experiences at a car dealership! My wife spoke to Airius McClellen over the phone and via email about purchasing a 2019 Subaru Forester. My wife made it clear to both Van and Airius t More

by ThisMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Van Leser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Airius McClellen
Aug 24, 2019 -

Camelback Subaru responded

Hi... In order to give an accurate price for a trade-in, the vehicle must be seen in person by our Sales Team. If a trade-in is discussed over the phone, a quote is given until the vehicle is seen. I greatly appreciate your feedback on your experience. Shannon Evenson Customer Relations Manager

Aug 28, 2019 -

ThisMan responded

Shannon Evenson, thanks for the response, however, that wasn't the only issue and you did not address the key issue(s).

August 13, 2019

First car buying experience All the staff at Camelback Subaru were so friendly and nice. They definitely make my first car buying experience less stressful. Dennis showed me the More

by RachHarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Evenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Hale, Frank Galtieri, Darrek Kroll, Gabe Hale
Aug 15, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Gabe and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Gabe and the team took such great care of you, and walked you step by step through your entire vehicle purchase. We value and appreciate you! Happy driving in your Crosstrek! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 13, 2019

We loved our Subaru experience! The sales team were very professional and worked together to get us a great deal on my dream car. They were great with communicating and gave us freq More

by TMSubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Galtieri, Gabe Hale
Aug 15, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Gabe and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Gabe and the team took such great care of you! We value and appreciate you! Happy driving in your Subaru! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 12, 2019

No Pressure Sale I knew exactly what I wanted and that’s what I was shown. No one tried to up-sale me or pressure me to add on this or that package. I love my new Suba More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van Leser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kaden and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Kaden and the team took such great care of you, and that you did not feel any pressure along the way. We value and appreciate you! Happy driving in your Ascent! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 11, 2019

Best car buying experience I've had I've had two previous car buying experiences in my life and this one has been the BEST by far! I went into Subaru Camelback feeling defeated after goi More

by EricB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tully Keane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Airius McClellen
Aug 14, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Airius, Tully and the team! Here at Camelback Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Airius and the team took such great care of you, and had the vehicle that you were looking for. We value and appreciate you! Happy driving! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 06, 2019

Great first experience After viewing the Subaru WRX manual, we wanted to test drive a Subaru WRX Limited CVT (automatic) and luckily Camelback Subaru had one for us. Kaden w More

by DesireeW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kaden, Steven and the team. Here at Camelback VW/Subaru, our goal is to provide Extraordinary service and to make the process enjoyable along the way. We are pleased to hear that Kaden and the team took such great care of you, and had the vehicle that you were looking for. We value and appreciate you! Happy driving in your WRX! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

August 05, 2019

Super impressed We were very impressed with the service and value received at Subaru Camelback. Megan N. and staff bent over backwards to ensure our family received t More

by Courtney G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory, Frank Galtieri, Megan Nicassio
Aug 06, 2019 -

Camelback Subaru responded

Hi there! Thank you so much for providing such wonderful feedback about Megan, Frank, Tu and the team! We strive every day, and with every customer to make the experience just like you described, professional and enjoyable along the way. We are pleased to hear that your experience with us was stress free! Thank you for wanting to recommend us to anyone that you may know looking to purchase a vehicle. Happy driving in your Crosstrek! Thanks again, and we welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

July 31, 2019

Exceptional customer service I would 100% highly recommend this car dealership to anyone, they did a exceptional job and the customer service it AMAZING. I was helped by Kaden and More

by Pvandale530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Camelback Subaru responded

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Kaden, Steven and the team. Here at Camelback Subaru, our goal is to take the time to find out exactly what you are looking for and to make the process enjoyable along the way. We are pleased to hear that you did not feel pressured, and that Kaden and the team took such great care of you. We value and appreciate you and are happy we were able to find you a vehicle that fit your needs. Thank you for the recommendation! We welcome you to the Camelback family! Shannon Evenson Reputation Manager

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