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Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Mr. Gaetano was the upmost professional dealer I ever had the pleasure to deal with. Mr. Gaetano always kept in touch and made sure everything went smoothly. the pleasure to deal with. Mr. Gaetano always kept in touch and made sure everything went smoothly. More
Joseph was really helpful in purchasing our 2017 Passat and was also very helpful in answering our questions we had and also assisted us in trading in our old vehicle and was also very helpful in answering our questions we had and also assisted us in trading in our old vehicle More
Son Bought a 2019 wrx there Went there to look at a car for my son to possibly trade in on and we found one that met every requirement we needed. Went there to look at a car for my son to possibly trade in on and we found one that met every requirement we needed. More
Very satisfied Excellent service from the sales team. Things were busy the day I stopped in to shop but they got me assigned to Kayden and we got it done. He was ver Excellent service from the sales team. Things were busy the day I stopped in to shop but they got me assigned to Kayden and we got it done. He was very knowledgeable about the vehicle and everyone was very friendly and pleasant to work with. More
Amazing Honestly could not have had a better experience. Not even the dealership that I worked for treated me like this!! Customer service was not only great Honestly could not have had a better experience. Not even the dealership that I worked for treated me like this!! Customer service was not only great it was phenomenal!! More
Awesome Kaden was awesome and extremely helpful. I would go through the whole car buying process again with him. Both him and Frank took very good care of us Kaden was awesome and extremely helpful. I would go through the whole car buying process again with him. Both him and Frank took very good care of us More
Great Experience! I purchased a 2019 Crosstrek in and had a very good experience at this dealership. Kaden was my salesperson, and he was very knowledgeable. He demon I purchased a 2019 Crosstrek in and had a very good experience at this dealership. Kaden was my salesperson, and he was very knowledgeable. He demonstrated the features of the car very thoroughly, and he actually went through the features twice, which I appreciated very much. He was mannerly and courteous. I would recommend him and Camelback Subaru to anyone. More
Bought a Subaru wrx there and enjoy it a lot First walked in was easy to work with and really friendly got a really good price within my budget and I’m happy with the car so far (warranties inclu First walked in was easy to work with and really friendly got a really good price within my budget and I’m happy with the car so far (warranties included) More
Outstanding customer service. Quick to help and friendly people all around. We first worked with Kaden, we let him know we were just looking since we couldn't buy just yet. He still treated us with respect people all around. We first worked with Kaden, we let him know we were just looking since we couldn't buy just yet. He still treated us with respect and was not pushy like dealerships know how to be. We went back, unannounced, when we were ready to buy and although Kaden was with another customer, he still acknowledged we were there. We got set up with another rep (Luciano) right away who was still great to us. We ended up taking home 2 amazing Subarus with the payments we were looking for. Tu made the signing process fun and easy as well. More
I'd rate zero if I could - Buyers beware I'd purchased a new Mazda5 with lifetime oil change back in Dec 2013 from Camelback VW, Subaru, Mazda. Today, during regular maintenance service, I'd I'd purchased a new Mazda5 with lifetime oil change back in Dec 2013 from Camelback VW, Subaru, Mazda. Today, during regular maintenance service, I'd felt pushed to a corner in signing the service maintenance which stated, "...final free oil change". Camelback VW will no longer honor the lifetime free oil change service I paid for in my sales contract. The reason given was that; 1) they are no longer a Mazda dealership (therefore couldn’t do a chargeback of oil change to) and 2) I didn't perform service maintenance at the dealership. I was baffled by this because; I have always sent my car there for service and showed him all the paperwork. I’d informed the service manager, Chris Gordon, that I'm a consumer, not a vehicle service expert and that I had relied on the expertise of their service department to perform the milestone services due at each visit. This whole time, I was under the impression services required were being performed on my vehicle. I have paid for every visit. Never again! Why make promises to customers that you aren't going to honor?? The experience today just left a horrific bad taste in my mouth. Buyers/patrons beware!! They were a Mazda dealer and no longer one. I wonder what brand is next and what promises they're going to renege next? More