Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Dishonest Dealer The Camelback VW dealer is extremely dishonest. After negotiating for half a day and agreeing on a price the finance manager (Mr. Dennis) dishonored t The Camelback VW dealer is extremely dishonest. After negotiating for half a day and agreeing on a price the finance manager (Mr. Dennis) dishonored the deal and continued to be dishonest with us telling us that it was their mistake on the price they agreed upon and they would not be honoring the sale. In the half day negotiation process they included 3 sales directors as well as claimed to have called the dealer's owner to get approval, all to be told they mis-spoke and would not honor the deal. I did my homework and looked into the value of the car and identified that the deal made was not out of range for the normal cost. Our family has been VW drivers for 20 years and have enjoyed the vehicles, however don't go to this Camelback VW dealer unless you want to be lied. Extremely disappointed. More
Alec Esposito at Camelback Volkswagen did a Superb Job at making my New Car Purchase of My New Black 2020 VW Tiguan very easy and very thorough. His "Hands On Approach" and knowledge of this VW Product was making my New Car Purchase of My New Black 2020 VW Tiguan very easy and very thorough. His "Hands On Approach" and knowledge of this VW Product was unsurpassed in My Eyes. Thank you Alec for a Job Well Done!!! I will always recommend Camelback Volkswagen to Any and Everybody that asks me where the Best Place to buy a car is, thanks to You Sir!!! I am Beyond Satisfied with my interaction with Alec and also Kyle Callaway. Great Job Guys!!! Also, Thank You Steven Porter!!! More
Joseph was very helpful during the car selection process. He patiently shared a number of options until I found the right unit. Stephen Porter was a big help in finance. He patiently shared a number of options until I found the right unit. Stephen Porter was a big help in finance. More
Excellent customer service and was not pushy at all. Very impressed with the car we bought and it was in great condition. Highly satisfied with the car and the overall experience was easy and well organized. impressed with the car we bought and it was in great condition. Highly satisfied with the car and the overall experience was easy and well organized. More
Joseph was super helpful!! Spoke with Joseph about a vehicle I'm currently leasing and trying to get out of. He was super helpful and patient with my questions. Took the time Spoke with Joseph about a vehicle I'm currently leasing and trying to get out of. He was super helpful and patient with my questions. Took the time to give me the information I needed to make an educated decision. Would highly recommend this dealership and Joseph specifically. Jessica Droze More
Joey was so much help!! This is my first time buying a car and I am very happy with my experience! I would definitely recommend him to my family and friends looking to get a car!! car and I am very happy with my experience! I would definitely recommend him to my family and friends looking to get a car!! More
Transparent, comfortable shopping experience My wife and I were thinking of replacing our 2009 Honda CR-V with a new car, but we were not in a hurry to do so. Our son travels a lot for work and o My wife and I were thinking of replacing our 2009 Honda CR-V with a new car, but we were not in a hurry to do so. Our son travels a lot for work and often rents different brands of cars. He recommended Subaru products as it was his favorite to drive. My wife and I went to Camelback Subaru after seeing they had the particular Forester model/options/accessories my wife wanted in stock. We had already driven the Forester at another dealership and decided it was the car we wanted. That dealership had the exterior/interior color that I liked at a price I thought was reasonable, but my wife really wanted a different combination. This dealership did not have her color combination in stock, nor could they obtain it from another dealership. I made a deal with her that if we could find her combination at another dealership at the same or better price, we would get it. After getting home, I sent out emails to other dealerships as well as sending out more TrueCar requests. Within a few minutes, I saw Camelback Subaru had at least one car that matched our criteria. A few minutes later sales manager, Kory Groters called me due to the TrueCar request and he confirmed he had several Foresters in stock which met our needs. We set up an appointment for the next morning. When we arrived, we were greeted by Kory who handed us off to sales rep, Gabe Hale. We told Gabe our requirements and we did a short test drive of one of the Foresters my wife liked. I knew the reasonable price I wanted pay and after some back and forth, they agreed to my price. After approximately 4 hours, my wife and I left Camelback Subaru in our new Forester. We also had interaction with sales rep, Dennis Le, who gave us some great Subaru swag including dog toys! Everyone we dealt with at Camelback Subaru were friendly and straightforward; at no point did we feel they were anything but transparent. From my interaction, if you are looking for a Subaru you can't go wrong with Camelback Subaru with Kory Groters, Gabe Hale and Dennis Le helping you. For what it is worth, the other dealership also treated us very well. Maybe it's a Subaru thing: Good customer service. More
Joe was very transparent, professional, and detail oriented. He was efficient as well, getting us in and out with a great deal. Thank you for all your help! oriented. He was efficient as well, getting us in and out with a great deal. Thank you for all your help! More
Great experience overall. Joey was great in used sales. My only complaint is the forced add on of the paint and interior protection. If someone wants to add that then they should be able to, but they shoul My only complaint is the forced add on of the paint and interior protection. If someone wants to add that then they should be able to, but they should also be able to remove it if they don't want it. More