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Camelback Subaru

Phoenix, AZ

4.5
849 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1521 E Camelback Rd

Phoenix, AZ

85014

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Showing 849 reviews

June 18, 2023

Just got a Subaru Outback Touring XT - Kris Patel took us through the entire journey and he was outstanding. Knowledgable, kind, patient and in no way pushy. We had visited the Camelback Subaru earlier and d More

by gec11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Oliva Najera
Jun 20, 2023 -

Camelback Subaru responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

June 17, 2023

Had a great experience with Kazuki. He went above and beyond to make our purchase simple and easy. He gave us a very fair trade in value for our cars. He is very easy to work with and t More

by jf64nyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazuki Hotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Camelback Subaru responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

June 07, 2023

We enjoyed making a great deal and getting our first true EV... we loved the experience...!! More

by LADickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Mitteness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Camelback Subaru responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

June 02, 2023

Just got a Subaru Outback Touring XT - Kris Patel took us through the entire journey and he was outstanding. Knowledgable, kind, patient and in no way pushy. We had visited the Camelback Subaru earlier More

by gec11
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Camelback Subaru responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

April 25, 2023

Call center miscommunication caused me to drive 50 miles round trip during morning rush hour for a service appointment that did not happen. I received an apology. The right thing to do is to make it right w More

by SubaruRegrets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
R and R in service
Apr 25, 2023 -

Camelback Subaru responded

David, we’re sorry to hear you feel this way and apologize for the miscommunication happened when you booked your appointment. As we shared, we do offer a similar program as the Chandler store of 2 oil changes/tire rotations with purchase. Because those are offered/paid for directly through that dealership those services would need to be redeemed at Chandler as that is who is paying for the services and they are not transferrable to another dealership. So while were offered to perform your oil change and tire rotation that your appointment was for they would not have been free. When you booked your appointment our team was unaware that you purchased these services through another dealer or we would have shared this information in advance. We are happy to answer any questions you may have regarding your experience. Please feel free reach out to Russ Schwartzman, Service Director, at 602-847-8536, at your earliest convenience.

March 17, 2023

Kayden was great. Very knowledgeable of the new vehicle, friendly, very helpful transferring my personal items to the new car. Found all personnel at dealership very c More

by trimcjaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kory Groters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Finance
Mar 24, 2023 -

Camelback Subaru responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

February 13, 2023

Everyone was great from sales agent to finance advisor. They made it fast and easy! They listen to your needs and wants and make the experience great! More

by Tmci2Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Camelback Subaru responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

January 30, 2023

The original purpose of test driving a Subaru Forester Wilderness was to confirm to myself that purchasing a Honda CR-V was a sound decision. It didn't work out that way. Garett Zimmerman's no-pressure sa More

by jamesdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bert Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garett Zimmerman
Feb 06, 2023 -

Camelback Subaru responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

January 29, 2023

It was an absolute pleasure to work with Blake Keane. He was very professional and not pushy at all. We love our 2020 Certified Subaru Forester. We look forward to our visits to service our vehicle from More

by ItsJoeAvila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Keane
Feb 06, 2023 -

Camelback Subaru responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

January 27, 2023

friendly and fast experience, got a ton of drive time with multiple vehicles that i was interested More

by adata11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tu Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Camelback Subaru responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

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