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Camelback Subaru
Phoenix, AZ
850 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 850 reviews
June 11, 2021
The absolute worst experience ever. I went down there to look at a Nissan Sentra. Never did get to look at it. The showed me a Toyota Corolla 2012. It looked ok at first glance, but my check engine light an look at a Nissan Sentra. Never did get to look at it. The showed me a Toyota Corolla 2012. It looked ok at first glance, but my check engine light and another light came on the day after I purchased it. I took it back down there. They said they fixed it, but check engine came in again a day or two later. Had Autozone run diagnostic on it. Said cylinders was mis-firing. Took it back down there again. Asked them to fix injector and squeaky brakes. After having it gor a week and telling me they installed a new part. It is doing the same thing. My old car was pretty beat it, but it runs better than this new car. Not to mention. They charged me over $7000 and the front end was bolted on. Part of that payment they charged me was $1100 for interior and exterior spray. To make car shiny. Never asked if I wanted it or not. And then I paid cash for the car as well. Single mom and older saved over a period of time to buy that car. Was planning on keeping it for the rest of my life. Now what do I do with no money, car doesn’t run and can’t walk that well, anymore. Said they would take advantage of someone that way. Probably because it was just me and didn’t have a guy with me. Would they treat their own mother that way. Will never buy another car from a dealership again. I thought when you bought a car from a dealership they were suppose to have fixed all the issues on the car before reselling it. Hopefully can find some help under that lemon law. More
by lisayanders
Employees Worked With
Sam Maldonado
June 06, 2021
Wonderful experience! We had the pleasure of working with Gabe, Ali, and Bert during our visit to Camelback Subaru. Very knowledgeable and helpful every step of the way. We appreciated their patience while w Gabe, Ali, and Bert during our visit to Camelback Subaru. Very knowledgeable and helpful every step of the way. We appreciated their patience while we decided on a car and deal that was right for us. We ended up with a brand new 2021 Subaru Forester. Banging on the gong after our deal was the BEST! I left the lot confident that I made the right choice. Thank you for taking the time to work with us, listen, and understand. HIGHLY RECOMMEND!!! More
by Jen&Chris
June 05, 2021
I have just bought an amazing 2016 Subaru Outback from Camelback Subaru. It was a great experience. I have been driving a Prius for 12 years and needed to replace it. I wanted a car with a little more roa Camelback Subaru. It was a great experience. I have been driving a Prius for 12 years and needed to replace it. I wanted a car with a little more road clearance that didn't hate dirt as much as my Prius. I looked on line and narrowed it down to 10 cars. I went looking. When I got to Camelback Subaru I was tired and frustrated. Immediately KZ Hotta sat me down and listened to my desires. I explained that I needed a good experience for my husband who would be coming with me on the test drive. We set up a time. KZ had a beautiful new Outback ready when we came. It was great, but now I wanted a deal. Did he have a good used Outback in their inventory? We left that day and I was thinking that I needed to find myself a good Outback or Forester. Instead KZ called me the next day with the perfect car at the perfect price. He really worked hard and came through for me. I recommend him and the team that worked with him. I have never had a better experience when buying a car. More
by SIDNEYSLACK16
May 30, 2021
Other than test driving, buying a car has never been a fun experience. But for the first time, our experience was actually quite pleasant. Gabe was our sales representative, and he was professional, pat fun experience. But for the first time, our experience was actually quite pleasant. Gabe was our sales representative, and he was professional, patient, and answered all of our many questions perfectly. He worked with us on a few of our requests and was all around fun to interact with. The staff there was great also! I would highly recommend Camelback VW Subaru, and we will definitely be giving them more of our business down the road. AAA+++ More
by Steven
May 30, 2021
Kaden was outstanding with us! We bought a 21 Outback and I can say that it was the best experience ever! Everyone there was awesome! I can say that it was the best experience ever! Everyone there was awesome! More
by teresasmendez1968
May 30, 2021
First phone contact was excellent and no pressure,second great appearance of facility clean and professional,third salesman Kenan has superb personal skills as well as perfessional tactics and company repr great appearance of facility clean and professional,third salesman Kenan has superb personal skills as well as perfessional tactics and company representation! I highly appreciate the experience at your store.My wife and myself felt great in the finance dept. AND that was comforting.Great job Camelback Subaru and STAFF!!! More
by Kmgauthier74
May 28, 2021
Worked with Adam Scott and he was fabulous! Good listener, extremely pleasant, and excellent service. No pressure to buy, but I did. Highly recommend Adam. listener, extremely pleasant, and excellent service. No pressure to buy, but I did. Highly recommend Adam. More
by Marilyn L.
Employees Worked With
May 24, 2021
Was happy with the service I got. The help from kaden was amazing. Happy with the car I got and glad I came to Subaru. amazing. Happy with the car I got and glad I came to Subaru. More
by royflores13
May 19, 2021
Great experience! A pleasure to work with! Very friendly. Not too pushy. Willing to negotiate. Very descriptive with the vehicle. Extremely nice. Good guy. Two thumbs up Not too pushy. Willing to negotiate. Very descriptive with the vehicle. Extremely nice. Good guy. Two thumbs up More
by bdahouck4u
May 14, 2021
I went to Camelback Subara to check out a used prius in their inventory and was greeted by Kazuki. He is a great salesman. Doesn’t try to force you into anything and is extremely honest. their inventory and was greeted by Kazuki. He is a great salesman. Doesn’t try to force you into anything and is extremely honest. More
by eriknaccarato30
