Camelback Subaru
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kaden was very calm and knowledgeable throughout our experience. If we had a question that he didn’t know, he was honest about not knowing but sought the answer. He made this buying experience enjoyable experience. If we had a question that he didn’t know, he was honest about not knowing but sought the answer. He made this buying experience enjoyable. Kaden was a pleasure to work with, and we would not hesitate to buy from him again. More
Kazuki was amazing to work with, his Subaru knowledge and compassion for the company was on display. He answered all of my questions with excitement and insight on the new Outback sitting in my driveway. I l compassion for the company was on display. He answered all of my questions with excitement and insight on the new Outback sitting in my driveway. I love the product and Kazuki along with the team at Camelback Subaru made this the best car buying experience I have ever had. Thanks Kazuki and team I appreciate you all. Have a blessed day. Love my new car, Kazuki shout out and thanks for being so helpful and fun to work with. Excellent all around Camelback auto group. More
Kazuki was amazing. He was excellent on follow up, encouraging me to visit their dealership after my online contact. I was glad I did. He provided useful information and was clearly committed to excel encouraging me to visit their dealership after my online contact. I was glad I did. He provided useful information and was clearly committed to excellent service. I found him to be honest and straightforward and quick to get assistance in answering questions needing more information. I felt comfortable dealing with him and confident in fair pricing. I was also impressed with Ben who was Incredible to deal with. I have purchased 3 Subaru’s and know it is a quality product. These two, represent them well! More
Kazuki really helped me out when buying a new car. Ask for him next time you go there! for him next time you go there! More
The customer service was impeccable. Beginning with Kayden. He was patient and a good listener. We laughed a lot. I appreciate the manager coming out and explaining the financials, instead of the usual Kayden. He was patient and a good listener. We laughed a lot. I appreciate the manager coming out and explaining the financials, instead of the usual car buying run around. Tully was personable and thorough. It didn't stop when I walked out the door. I look forward to meeting with Bert again next week as I stumble through all the gadgets on my new Forrester Sport. What a thoughtful benefit. The exact car I wanted happened to be on the lot. All these people made it happen. I got the car, I had doubts of ever owning. Thanks to everyone. More
Gabe Hale was great. We came in to test drive a new car but we left with an amazing used vehicle in our price range. He was patient as we got everything figured out with our finances and helped us get my m but we left with an amazing used vehicle in our price range. He was patient as we got everything figured out with our finances and helped us get my mother into a nice car. More
Kaden was so great. He knew everything about the car and he made the buying process so nice and pleasurable. He helped set up all the apps too! he made the buying process so nice and pleasurable. He helped set up all the apps too! More
My experience was great! Kazuki was a fantastic salesman and I enjoyed working with him and Ali. I will recommended Camelback Subaru to others! I love the forester! and I enjoyed working with him and Ali. I will recommended Camelback Subaru to others! I love the forester! More
I would give this dealership a 0 star rating, if possible. After my mother negotiated a deal for a new Ascent with a $1,000 deposit and signed contract (exact VIN# included), a dealership representa possible. After my mother negotiated a deal for a new Ascent with a $1,000 deposit and signed contract (exact VIN# included), a dealership representative (Frank Galtieri) called and said the price had changed/increased by $4,000. We were on the road for 2 hours to Phoenix, ON THE WAY to pick up the new car, when Frank called and said we could pay full MSRP for the vehicle or the contract was being voided by Camelback. When we questioned the reason, we were told to drive safely and hung up on. We were also told to "be sure and spell my name right" by Mr. G.A.L.T.I.E.R.I. when we asked for Management and apparently, he IS the management. I have never been treated so rudely and I'm infuriated at the treatment of my mother as well. The salesperson Gabe cannot be reached for help now. I was also in the process of purchasing a new Subaru but NOT at Camelback now...buyer beware--buy somewhere else. This dealership is all about bait and switch. More
DON'T buy from this dealership! I had a written contract to buy an Ascent from them at VIP pricing, complete with the VIN # of the car I was to buy. They took $1000 deposit to hold that car. As I was dr to buy an Ascent from them at VIP pricing, complete with the VIN # of the car I was to buy. They took $1000 deposit to hold that car. As I was driving all the way from Tucson to buy it, I received a call from a very rude man named Frank Galtieri. He informed me that he was canceling the contract. When I questioned his ability to do that, he began yelling at me, interrupting me, and hung up on me. He was condescending and ever so self important as he was treating me like an ignorant unimportant female customer. I seriously doubt he would have dared treat a man in that manner. There is no excuse for his behavior, and to rescind a contract for no reason other than they could sell that car to someone else for more money is inexcusable. This was an appalling experience. Don't buy from this dealer, you will be sorry. Their purported dedication to customer service is a joke. More