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Camelback Lincoln

Phoenix, AZ

4.2
11 Reviews

1400 E Camelback Road

Phoenix, AZ

85014

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11 Reviews of Camelback Lincoln

October 24, 2024

Christian is an amazing salesman. He was very attentive to my wants and needs in a vehicle. More

by Vienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cheyne
October 15, 2024

Anthony was very help during my search for a new vehicle. He is very knowledgeable about all the vehicles on the lot and was able to provide comparisons with the pros/cons with other brands I was looking at! More

by PF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Clason
October 14, 2024

Christian was helpful, friendly and knowledgeable about the vehicle I bought. He was helped to make this experience fun and less stressful. More

by Abart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
October 13, 2024

Christian Cheyne is the definition of a professional 10/10 service! I recommend Christian to anybody shopping for new wheels! Christian Cheyne for President! Give that guy a raise! More

by Jx trigger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cheyne
October 10, 2024

For being a first buy timer, I did not know what to expect but thankfully I had Christian Cheyne that made it go by super smooth and fast! I ended up walking out with a 2020 Nissan Altima. Thank you so More

by Ashley C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cheyne
October 10, 2024

I had a great experience at the dealership with Christian Cheyne. He was professional, attentive, and made the process smooth. I highly recommend him for anyone looking for excellent service and a hassle-fre More

by Kristina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cheyne
May 29, 2024

BUYER BEWARE! I inquired about a pre-owned vehicle and they roped us into the dealership only to tell us that the car already had a deposit on it from someone out More

by Jacquelinengroth
Recommend Dealer
No
Employees Worked With
John Ybarra
May 30, 2024 -

Camelback Lincoln responded

We’re extremely disappointed to hear this feedback and miscommunication with our team regarding an inquiry on a vehicle. We’d like to gather more information about this to better address your concerns. Please contact Stephanie Jackson-Finley, our Customer Relations Manager, at 855-971-8319 at your earliest convenience to discuss this further.

May 16, 2023

We needed to buy out our lease and Rick made the transaction as smooth and fast as could be. We appreciate everything they did so we didn’t have to spend any time at the dealership at all. Great tra More

by mmelling77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
May 18, 2023 -

Camelback Lincoln responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 03, 2023

BUYER BEWARE- THEY DON'T CARE ABOUT THEIR CUSTOMERS! !! They reserved a service appt and once they found out it was warranty work (which they get a lower rate for) it took them a week to plug it in for d More

by CTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Ellis
May 09, 2023 -

Camelback Lincoln responded

We're disappointed to hear you weren't satisfied with your service visit and we appreciate your patience. We would be happy to address your concerns directly as well as answer any further questions regarding your experience. Unfortunately we cannot identify you by screen name to reach out directly, therefore, please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 to discuss this further.

May 10, 2023 -

CTH responded

I gave them every opportunity to resolve this directly. I had been loyal to them for 10 years, so thought that would count for something. Nope. Anyone reading this should look through thier responses to other online complaints. You'll see the same cut & paste response over & over. Essentially an insincere response to make people think they care. Consider all the feedback (not just mine). You'll see they really dont care about customers.

April 22, 2023

I had an exceptional experience dealing & working with Mr.Silverman. 🚘-People do not care how much you know until the know how much you care‼️ 🫧Mr.Silverman cares If you are looking for fun,qui More

by Rudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
Apr 24, 2023 -

Camelback Lincoln responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

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