Camelback Kia
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 17 reviews
Jarvis was very helpful and determined to make sure that we were satisfied with our new car. He made sure to go over everything in detail and did not rush the process. we were satisfied with our new car. He made sure to go over everything in detail and did not rush the process. More
Looked at a Kia Soul that showed the MSRP of 21K, when I clicked on it to check financing they added over 10 k onto it. When I called them out on it they said "everyone is doing it". I then decided to buy clicked on it to check financing they added over 10 k onto it. When I called them out on it they said "everyone is doing it". I then decided to buy a used Soul they had, when I looked into the small print I saw that they added 2k onto it for some Camelback exclusive package. When I asked what that was, I was told it was plastic door guards and some other lame thing. I just bought a new 2023 Kia Soul from Royal Kia with no mark up, so not everyone is doing it. What a complete scam. I still haven't gotten over that sticker shock. Really slimy dealership. Buyer beware More
Shadeed was outstanding! He was very informative and was very knowledgeable about the vehicle we purchased. His professionalism was amazing!!! I will recommend Camelback Kia/Hyundai of Phoenix to anyone I k very knowledgeable about the vehicle we purchased. His professionalism was amazing!!! I will recommend Camelback Kia/Hyundai of Phoenix to anyone I know in search of a vehicle. More
Joe Esposito did not get back to me it was Ryan Thomas . Ryan said he would keep in. Touch for the 2022 Kia ev6 I would like to see and purchase once they arrive at their dealership. Ryan said he would keep in. Touch for the 2022 Kia ev6 I would like to see and purchase once they arrive at their dealership. More
Camelback KIA Thank you! This is my third KIA purchased from Camelback KIA the staff are professional, friendly and efficient. I always get a fair deal and great reliable vehicle. The service departme from Camelback KIA the staff are professional, friendly and efficient. I always get a fair deal and great reliable vehicle. The service department is outstanding! Best dealership I’ve ever experienced. More
This is the BEST car buying experience I have ever had. Tristan was so helpful both over the phone and in person. Asking questions so we could get what works best for us, with ZERO pressure. Super knowledg Tristan was so helpful both over the phone and in person. Asking questions so we could get what works best for us, with ZERO pressure. Super knowledgeable and able to answer all questions of mine. They were even able to hold/store our car after we bought it since we are in the process of moving. That is definitely going above and beyond- better than I could have hoped for. Cheyenne in the finance area was equally knowledgeable and helpful. Speeding us through the process so we could make it to our granddaughters birthday party. I will definitely buy every car from Kia Camelback. More
Bait and Switch on financing and poor customer care.I Bait and Switch on financing and poor customer care. I had a written deal with a nice salesman Ryan to purchase a new telluride at 1.9% but I had to Bait and Switch on financing and poor customer care. I had a written deal with a nice salesman Ryan to purchase a new telluride at 1.9% but I had to wait months until it came in, which was fine, but when it arrived the manager told me he would only sell it at 3.9%. When I tried to explain our agreement he threatened to sell the car to someone else. These are HOT cars so he used that to strong arm me. I will just pay off the car, but completely unethical behavior. I tried to work with the dealership directly to resolve this so I didn’t have to write a bad review, but after more than 5 contacts (phone and email) with the guy in charge of handling customer issues, I got nowhere. He kept promising to have the finance director call me but never happened :(. I’m very happy with the car, but I definitely would not do business again with this dealership. I have emails that back all of this up. More