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Camelback Kia

Phoenix, AZ

1.6
17 Reviews

1450 E Camelback Rd

Phoenix, AZ

85015

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Showing 17 reviews

August 07, 2022

Jarvis was very helpful and determined to make sure that we were satisfied with our new car. He made sure to go over everything in detail and did not rush the process. More

by annaelkhoury03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman
Aug 09, 2022 -

Camelback Kia responded

Thank you for the positive feedback!

July 01, 2022

Looked at a Kia Soul that showed the MSRP of 21K, when I clicked on it to check financing they added over 10 k onto it. When I called them out on it they said "everyone is doing it". I then decided to buy More

by Dnnslkr
Recommend Dealer
No
Employees Worked With
Mike Kimbrell
January 17, 2022

Shadeed was outstanding! He was very informative and was very knowledgeable about the vehicle we purchased. His professionalism was amazing!!! I will recommend Camelback Kia/Hyundai of Phoenix to anyone I k More

by Lloydnoland05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shadeed Monroe
Jan 17, 2022 -

Lloydnoland05 responded

Loved everything u all did. Your whole staff was tremendous

Jan 18, 2022 -

Camelback Kia responded

Thank you so much! We appreciate your kind words! We look forward to helping you again in the future!

December 03, 2021

Joe Esposito did not get back to me it was Ryan Thomas . Ryan said he would keep in. Touch for the 2022 Kia ev6 I would like to see and purchase once they arrive at their dealership. More

by Shark5527
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas
Dec 06, 2021 -

Camelback Kia responded

We look forward to working with you and will do our best to get you into a 2022 Kia EV6!

October 12, 2021

Camelback KIA Thank you! This is my third KIA purchased from Camelback KIA the staff are professional, friendly and efficient. I always get a fair deal and great reliable vehicle. The service departme More

by lrampy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guadalupe Barraza, Anthony Inzunza, Adrian and Charles
Oct 13, 2021 -

Camelback Kia responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 10, 2021

This is the BEST car buying experience I have ever had. Tristan was so helpful both over the phone and in person. Asking questions so we could get what works best for us, with ZERO pressure. Super knowledg More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Anaya- sales, Cheyenne Maley-finance
Jun 11, 2021 -

Camelback Kia responded

Barb, every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 10, 2020

Bait and Switch on financing and poor customer care.I Bait and Switch on financing and poor customer care. I had a written deal with a nice salesman Ryan to purchase a new telluride at 1.9% but I had to More

by Owner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Thomas
Oct 27, 2020 -

Camelback Kia responded

We apologize if you have had some confusion regarding financing. Our goal is to always deliver great customer service and communication. During our initial talks you were interested in the 1.9% APR. We shared with you that in order to get the best deal you would have to carry financing for at least 6 months and you agreed. When we contacted you that the vehicle arrived and needed to finalize details before shipping it to you in California, you stated you were interested in the additional $1,000 financing rebate thru Kia. As our team explained, that rebate was not available with the 1.9% APR rate, it was only available with the higher 2.75% APR rate. At that time you instructed our team that you wanted to move forward with the $1,000 rebate so we facilitated the switch for you. If you have any other questions or concerns our team can address, please don’t hesitate to reach out to Karl in our Customer Service Department at 602-249-1133.

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