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Camelback Hyundai

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,002 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,002 reviews

May 22, 2026

They sell my info to their dealership and contact me nonstop to trade in my car even after I ask them to stop calling me. this has been going on for 6 years now. More

by LEESPEACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Altvater
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Camelback Hyundai responded

We are disappointed to hear about your recent experience and the feedback shared regarding ongoing communication and contact preferences. We strive to provide respectful and appropriate customer outreach while honoring requests related to communication frequency and methods. We value all feedback as it helps us review internal processes and improve the overall customer experience. Please contact Tammy Jarrin in our Customer Service Department at 602-249-1133 so we can work toward a resolution and ensure your contact preferences are updated accordingly.

May 22, 2026

They were so nice I didn’t have an appointment and they still got done super fast. More

by PAULDUARTE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Camelback Hyundai responded

We are overjoyed to hear about your positive experience with our team at Camelback Hyundai. Your kind words about our staff's helpfulness and efficiency, especially when accommodating you without an appointment, truly mean a lot to us. We strive to provide exceptional service to every customer, and it's wonderful to know that we exceeded your expectations with our quick and friendly assistance. Thank you for taking the time to share your feedback - it motivates our team to continue delivering the quality service our customers deserve.

May 21, 2026

Great service on our car, but we didn't get out military discount on the total price which would have saved us another $30. Thank you More

by garcia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia Saldana
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May 26, 2026 -

Camelback Hyundai responded

We are pleased to hear that you were satisfied with the service on your car. Your feedback is truly valued, and we appreciate you taking the time to share your experience with us. We understand your concern regarding the military discount and appreciate your service. We want to ensure that all eligible customers receive the benefits they deserve. We encourage you to reach out to us at (602) 235-0684 so we can review your service visit and discuss this matter further.

May 21, 2026

Recall work was great. 21 point imspwas back door soliciting, low windshield cleaner should be compt.no notice it will be done, even when asked to change pil and rotate ti More

by FRANCISWILLIAMJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Altvater
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
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May 21, 2026 -

Camelback Hyundai responded

We appreciate you taking the time to share feedback regarding your recent visit and the recall service performed on your vehicle. Our team understands the importance of thorough inspections, clear communication about recommended maintenance, and ensuring customers are informed before additional work is completed. Feedback regarding inspection processes, service recommendations, and overall communication is taken seriously and will be reviewed internally. Please reach out to Adam Altvater, our Service Director, at 480-863-9568 so we can further discuss your experience and assist with any remaining concerns.

May 21, 2026

I just came in and a girl told me I'd be helped in while she checked me in. A guy came out and briefly said his name and just took photos of the car and said they'll message me with update, that was actuall More

by Jaime8jaime
Recommend Dealer
No
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May 26, 2026 -

Camelback Hyundai responded

We appreciate you taking the time to share feedback regarding your recent service visit and the check-in process. Our team understands the importance of clear communication and providing customers with a more informative and structured walkthrough of recommended services and vehicle status updates. Feedback regarding interaction quality and process timing is valuable and will be reviewed internally as we continue evaluating the customer experience. Please reach out to Adam Altvater, our Service Director, at 480-863-9568 so we can further discuss your visit and assist with any remaining concerns.

May 20, 2026

I found a razor blade on my driver seat when I walked to my car (which was parked kinda far away) after the oil change and also my service needed alert was t reset. I asked Travis to come do it for me. He s More

by Leahoduvall
Recommend Dealer
No
Employees Worked With
Travis and some one else.
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May 26, 2026 -

Camelback Hyundai responded

We are disappointed to hear about your concerns regarding your recent service visit, including vehicle cleanliness, safety, and service completion. Our team remains committed to proper vehicle care, attention to detail, and ensuring all service indicators are correctly reset prior to delivery. We value the opportunity to review your concerns and improve the overall customer experience. Please contact Adam Altvater, our Service Director, at 480-863-9568.

May 20, 2026

No pressure, well informed about the vehicles we were looking at and very friendly customer service was above and beyond More

by jenniferdrose
Recommend Dealer
Yes
Employees Worked With
Jesus
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May 21, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced such exceptional service during your visit. It means so much to know that our team provided you with knowledgeable guidance about the vehicles without any sales pressure, and that you felt genuinely welcomed throughout the process. Your recognition of our commitment to going above and beyond with customer service truly makes our day. We appreciate you taking the time to share your positive experience with Camelback Hyundai, and we look forward to serving you again in the future.

May 18, 2026

They did the job I asked. They did the job and I am satisfied. Excellent! More

by RICHARDPAULZUCKERMAN60
Recommend Dealer
Yes
Employees Worked With
Rick, Service Manager, Camelback Hyundai
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May 21, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that our team completed the work you requested and that you're satisfied with the results. Your satisfaction means everything to us at Camelback Hyundai, and we truly appreciate you taking the time to share your positive experience. It's wonderful to know we met your expectations and delivered excellent service. We look forward to serving you again in the future!

May 18, 2026

Always friendly and professional. Great communication! Service is fast and I appreciate how much is explained when recommendations are given. More

by GUAMIJENN
Recommend Dealer
Yes
Employees Worked With
Ricky
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May 21, 2026 -

Camelback Hyundai responded

We are privileged to hear about your positive experience with our team. Your appreciation for the friendly and professional approach means so much to us. It's wonderful to know that our communication style resonated with you and that we were able to provide quick service while taking the time to thoroughly explain our recommendations. We understand how valuable clear explanations are when making decisions about your vehicle, and we're delighted that this made a difference in your experience. Thank you for taking the time to share your feedback with us at Camelback Hyundai.

May 18, 2026

Super clean, and smelling so fresh, the environment of the dealership is great also all the reps there was super helpful and willing to get you in a vehicle, they are so determined and highly motivated More

by VivianaAcuna1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback! We are delighted to hear that you found our facility so clean and fresh, and that the atmosphere made such a positive impression on you. It means the world to us that our team members were able to provide you with such helpful and dedicated service. We take great pride in having motivated representatives who are genuinely committed to helping customers find the right vehicle for their needs. Your experience reflects exactly what we strive to deliver every day at Camelback Hyundai, and we truly appreciate you taking the time to share your positive experience with others.

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