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Camelback Hyundai

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,002 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,002 reviews

May 24, 2026

Travis is very friendly. Helps me get in an out without issues. He's become my go to advisor More

by PREUSS.JARED
Recommend Dealer
Yes
Employees Worked With
Travis
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May 28, 2026 -

Camelback Hyundai responded

We are privileged to have earned your trust and loyalty. It's wonderful to hear that Travis has provided you with such consistently friendly and efficient service, making your visits smooth and hassle-free. Having a trusted advisor like Travis makes all the difference in creating a positive experience at Camelback Hyundai. We truly appreciate you taking the time to share your feedback about his exceptional service and dedication to helping our customers.

May 24, 2026

Refused to cover warranty repairs. Pushed for other work "that would have to be done first" which was already part of the valid warranty they refused to cover. Rude to my wife. More

by rgcu1ilec8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Altvater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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May 29, 2026 -

Camelback Hyundai responded

We are disappointed to hear about your recent experience and the concerns shared regarding warranty coverage and communication during your visit. We strive to ensure warranty-related repairs are handled clearly, fairly, and in accordance with coverage guidelines, and that all customers are treated with respect at all times. We value all feedback as it helps us review internal processes and improve consistency in our service department. Please contact Adam Altvater, our Service Director, at 480-863-9568 at your earliest convenience.

May 24, 2026

No communication from beginning to end. No face time. No explanation. No follow up when parts received. No time table set. It was just me constantly trying to figure out what was up with my More

by alisha.bloom.1983
Recommend Dealer
No
Employees Worked With
Rick
Report | Print
May 29, 2026 -

Camelback Hyundai responded

We are disappointed to hear about your recent experience and the feedback shared regarding communication and updates during your service visit. We strive to provide clear timelines, proactive communication, and consistent updates throughout the repair process. We value all feedback as it helps us review internal processes and improve consistency across our service department. Please contact Adam Altvater, our Service Director, at 480-863-9568.

May 23, 2026

Easy to schedule, Tune-up done promptly and customer service was excellent Ricky was very good! More

by ELLIE.RIO.AZ
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
May 28, 2026 -

Camelback Hyundai responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that scheduling was convenient for you and that your tune-up was completed promptly with excellent customer service throughout the process. Thank you for taking the time to share your feedback about your visit to Camelback Hyundai. We truly value customers like you who recognize the dedication our team puts into providing quality automotive care and professional service.

May 22, 2026

Ricky was a great service advisor, seemed like he cared and got my oil change done and resurfaced the warped rotors which were a problem since the beginning, the Manager wanted the car a whole day for that More

by RSNG12324
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
May 27, 2026 -

Camelback Hyundai responded

We are ecstatic to hear about your positive experience with Ricky and our service team. It's wonderful to know that he provided efficient, caring service and was able to complete both your oil change and rotor resurfacing within just a couple of hours, saving you valuable time. Thank you for recognizing Ricky's dedication and professionalism. Your feedback is truly appreciated, and we're thrilled that Camelback Hyundai was able to exceed your expectations and retain you as a valued customer. We look forward to continuing to provide you with the quality service you deserve.

May 22, 2026

Fast and friendly Got in on time, job was done fast and service went well w inspection More

by SBRX
Recommend Dealer
Yes
Employees Worked With
Travis
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May 27, 2026 -

Camelback Hyundai responded

We are excited to hear about your positive experience with us! It's wonderful to know that you found our service to be fast and friendly, and that we were able to get you in on time while completing your inspection efficiently. Your feedback about the quality and speed of our service means a great deal to us at Camelback Hyundai. We strive to provide exceptional service that makes every visit smooth and hassle-free, and it's gratifying to hear that we met your expectations. Thank you for taking the time to share your experience with us.

May 22, 2026

Fast and friendly Got in on time, job was done fast and service went well w inspection More

by SBRX
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
May 22, 2026

Fast and friendly Got in on time, job was done fast and service went well w inspection More

by SBRX
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
May 22, 2026

My overall experience was great, thanks to Sophia Saldana. Sophia went out of her way to make sure that my car was repaired properly, and in a timely manner. She also kept me informed on every step o More

by Scottpierc92
Recommend Dealer
Yes
Employees Worked With
Sophia Saldana
Report | Print
May 27, 2026 -

Camelback Hyundai responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Sophia Saldana provided you with exceptional service throughout your repair process, keeping you informed every step of the way and ensuring your vehicle was properly taken care of in a timely manner. Your feedback truly means a lot to us, and we couldn't agree more that Sophia is a valuable member of our Camelback Hyundai team. We're grateful for customers like you who recognize the dedication and care our team members put into their work, and we're delighted that your overall experience exceeded your expectations.

May 22, 2026

Pleasant to work with and listened to my concerns. Everyone i passed was willing to help. More

by TRACEYV167S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Camelback Hyundai responded

We are thrilled to hear about your positive experience with our team. It's wonderful to know that we listened to your concerns and that you found everyone willing to help throughout your visit. Your feedback reinforces our commitment to providing attentive service and creating a supportive environment for all our customers. We truly appreciate you taking the time to share your experience at Camelback Hyundai.

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