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Camelback Hyundai

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,025 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,025 reviews

June 20, 2026

Bad follow up. Gave me wrong info about length of having loaner. Didn't follow deadlines. Made me wait 2 days to drive up to mom that had been in rollover car accid More

by ashlee_0077
Recommend Dealer
No
Employees Worked With
Adam in service then I complained to Adam manager and Ismael manager
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Jun 23, 2026 -

Camelback Hyundai responded

We are disappointed to hear about your experience regarding communication, loaner vehicle expectations, and the condition of your vehicle upon return. We strive to provide accurate information, timely service updates, and careful attention to every vehicle in our care. We appreciate the opportunity to review your feedback and better understand the details of your visit. Please contact Adam Altvater, our Service Director, at 480-863-9568.

June 19, 2026

My experience was great. Adam was very nice and let me know that while I was waiting for my car to be serviced, he was available to ask any questions. He communicated timely More

by mraybraswell
Recommend Dealer
Yes
Employees Worked With
I think Adam
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Jun 19, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us! It is wonderful to hear that your service visit went smoothly and that everything was completed so efficiently. A two-hour turnaround is something we truly strive for, and we are glad that was the case for you. We appreciate you taking the time to leave such kind feedback, and we look forward to welcoming you back for any future service needs. Thank you for choosing Camelback Hyundai!

June 18, 2026

My experience for this service went very smoothly and Rick was a great communicator and got the job done within two hours More

by EMELI.ORTIZ97
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 19, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us! It is wonderful to hear that your service visit went smoothly and that everything was completed so efficiently. A two-hour turnaround is something we truly strive for, and we are glad that was the case for you. We appreciate you taking the time to leave such kind feedback, and we look forward to welcoming you back for any future service needs. Thank you for choosing Camelback Hyundai!

June 18, 2026

Yes, you did everything that you should've to take care of me after the incident of losing my keys. More

by Sandi.marquez
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 19, 2026 -

Camelback Hyundai responded

Thank you for your feedback, Sandi. We are glad to hear that our team was able to step up and take care of you following the situation with your keys. We understand that experiences like that can be stressful, and it means a great deal to know that our team came through for you when it mattered. We truly value your honest reflection, and we hope to have the opportunity to provide you with an even more positive experience in the future. Thank you for taking the time to share your thoughts with us.

June 18, 2026

Whoever the tech was that was on my car the last few times got the jobs done but was sloppy - bolts were left uninstalled and sitting by the wipers, broken pins not replaced etc More

by A.WHITMAN337
Recommend Dealer
No
Employees Worked With
Rick - however Rick wasn't the problem
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Jun 22, 2026 -

Camelback Hyundai responded

We understand your concerns regarding the quality of the work performed on your vehicle. We strive to ensure repairs are completed thoroughly and with attention to detail. We appreciate you bringing these concerns to our attention, as your feedback helps us continue to review and improve our overall customer experience. Please feel free to contact Adam Altvater, our Service Director, at 480-863-9568 if you would like to discuss your experience further.

June 18, 2026

People were helpful, friendly and respectful. Travis provided great information about my car and went above and beyond in his communications with me. More

by IRIS_MENDELL
Recommend Dealer
Yes
Employees Worked With
Travis -Phenomenal!
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Jun 19, 2026 -

Camelback Hyundai responded

We are happy to hear that your experience with our team was such a positive one! It is wonderful to know that you felt well taken care of and that our staff was helpful, friendly, and respectful throughout your visit. Travis clearly made a lasting impression, and it is truly rewarding to hear that he went above and beyond to keep you informed and communicate effectively. We will be sure to share your kind words with him and the rest of the team. Thank you for taking the time to leave this feedback, IRIS_MENDELL, and we look forward to serving you again at Camelback Hyundai!

June 18, 2026

Pricing is too high. There shouldn't be a fee for cc payment. Please remove cc free and reduce price. More

by MARIPOSA.W
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 19, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback and for taking the time to share your thoughts with us. We truly appreciate your honesty, as it helps us continue to improve the experience we provide to our customers. We hear you regarding the pricing and the credit card processing fee. Your feedback on these points is genuinely valued, and we will make sure it is shared with the appropriate members of our team for consideration. We appreciate your business and hope to have the opportunity to serve you again.

June 17, 2026

Courteous and respectful of me and my vehicle Work was completed in promised time frame. More

by Timascolaro
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 17, 2026 -

Camelback Hyundai responded

We are utterly delighted to hear about your experience with us, Timascolaro! Knowing that our team treated both you and your vehicle with courtesy and respect — and delivered the work on time as promised — is exactly the standard we strive to uphold. Thank you for taking the time to share your kind words, and we look forward to serving you again in the future!

June 16, 2026

Sofia was kind, informative, and reassuring with my concerns. She also made sure the technician knew about the concern I had and told me what they found in a clear and concise manner. More

by KSIDNEY1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia
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Jun 17, 2026 -

Camelback Hyundai responded

We are absolutely thrilled to hear about your recent experience with us! Sofia truly exemplifies the level of care and communication we strive to provide every customer, and it is wonderful to know that she kept you informed and at ease throughout the process.

June 16, 2026

They both helped me find the right car and worked with me to get to the price i wanted More

by jclang5
Recommend Dealer
Yes
Employees Worked With
Ray & Kyle
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Jun 17, 2026 -

Camelback Hyundai responded

We appreciate you taking the time to share your feedback regarding your recent experience. Our team is committed to helping customers find the right vehicle and working toward fair and transparent pricing throughout the purchase process. We’re glad to hear your experience met your expectations in those areas.

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