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Camelback Hyundai

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,032 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,032 reviews

May 14, 2026

Good experience, repairs were completely in timely manner. Would definitely use the service department again. More

by SEC1TWO
Recommend Dealer
Yes
Employees Worked With
Rickey
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May 21, 2026 -

Camelback Hyundai responded

We are privileged to hear about your positive experience with our service department. It's wonderful to know that we completed your repairs in a timely manner and that you found the overall experience satisfactory. Your confidence in returning to us for future service needs means a great deal to our team at Camelback Hyundai. We look forward to continuing to provide you with quality service whenever you need us.

May 14, 2026

Excellent customer. He always answer all my questions and explain what service they did to my car. And gave us a service car to go to chick filet for lunch while they’r More

by marrbeck23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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May 21, 2026 -

Camelback Hyundai responded

We are delighted to hear about your wonderful experience with us! It sounds like you received exceptional service with thorough explanations of the work performed on your vehicle. We're pleased that our team took the time to address all your questions and ensure you understood each service completed. Providing a service vehicle so you could enjoy lunch while we worked on your car demonstrates our commitment to making your visit as convenient as possible. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive feedback about the quality care you received at Camelback Hyundai.

May 14, 2026

I made an appointment for an oil change, tire check and zaptec. I arrived on time and then was quoted 1.5-2 for the oil change and an additional 2 for the zaptec. I understand the time for the coating, how More

by luiscgreer
Recommend Dealer
No
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May 21, 2026 -

Camelback Hyundai responded

We appreciate your feedback and understand your concerns regarding the length of your visit and the communication around service timing. Our team remains committed to providing accurate time estimates at the time of appointment scheduling and ensuring customers are fully informed of any additional services and associated wait times. We value the opportunity to review your concerns and improve the overall service experience. Please contact Adam Altvater, our Service Director, at 480-863-9568.

May 14, 2026

Easy to work with. Was not pushy, kept me informed on my vehicle. Friendly place all around. More

by Rickyenriquez
Recommend Dealer
Yes
Employees Worked With
Rick
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May 21, 2026 -

Camelback Hyundai responded

Thank you for taking the time to share your experience with us. We're delighted to hear that our team made the process smooth and straightforward for you. It's wonderful to know that we provided clear communication about your vehicle without any pressure, and that you felt welcomed by our entire staff. Your positive feedback about our approach and atmosphere means a great deal to us at Camelback Hyundai. We truly appreciate customers like you and look forward to serving you again in the future.

May 14, 2026

Had appointment for recall service. Was told it would take 1 to 1-1/2 hours. Took almost 3 hours due to an additional 'courtesy' vehicle inspection (upsell opportunity for you) which I More

by greg
Recommend Dealer
No
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May 21, 2026 -

Camelback Hyundai responded

We appreciate your feedback and understand your concerns regarding the extended wait time during your recall service visit. Our team remains committed to providing accurate time estimates and ensuring customers are informed and able to approve any additional inspections or services prior to completion. We value your suggestion regarding clearer communication and will use it to help improve the overall service experience. Please contact Adam Altvater, our Service Director, at 480-863-9568.

May 14, 2026

I would like for rick to take care of us again He is a good person for that kind of work More

by houstonjenn925
Recommend Dealer
Yes
Employees Worked With
Rick
Print
May 21, 2026 -

Camelback Hyundai responded

Thank you for your review and for sharing your positive experience with our team. We're delighted to hear that you had such a great interaction and that you found our staff member to be skilled and helpful in assisting you. Your confidence in our team means a great deal to us at Camelback Hyundai. We look forward to providing you with the same excellent service when you visit us again in the future.

May 13, 2026

Very efficient The dealership was very efficient & had a nice, clean waiting area The dealership was very efficient & had a nice, clean waiting area & the personnel were very nice More

by nsdapllc
Recommend Dealer
Yes
Employees Worked With
Sophia
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May 21, 2026 -

Camelback Hyundai responded

We are happy to hear about your positive experience with our team. Your comments about the efficiency of our service and the clean, comfortable waiting area mean a great deal to us. We're pleased that our personnel provided you with excellent service and made your visit pleasant. Thank you for taking the time to share your feedback about Camelback Hyundai - it helps us continue delivering the quality experience our customers deserve.

May 13, 2026

Upfront and accommodating Explain in Lehman's language what was wrong and what they were doing to rectify it. More

by Oldbiddys
Recommend Dealer
Yes
Employees Worked With
Travis Doney
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May 21, 2026 -

Camelback Hyundai responded

We sincerely value your positive feedback about our straightforward and helpful approach. It's wonderful to hear that our team was able to clearly explain the situation and our solutions in terms that were easy to understand. We believe in transparent communication and making sure our customers feel informed throughout their experience. Your recognition of our accommodating service means a great deal to us at Camelback Hyundai, and we appreciate you taking the time to share your experience.

May 13, 2026

My service liaison was very friendly and kept me informed the whole time. Very happy with the experience. More

by CWDODD721
Recommend Dealer
Yes
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May 21, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback! We're delighted to hear that your service experience exceeded your expectations. Having a team member who maintains clear communication throughout the process and provides that personal touch makes all the difference. Your satisfaction with the friendly service and thorough updates reflects exactly what we strive to deliver at Camelback Hyundai. We truly value customers like you who take the time to share their positive experiences.

May 13, 2026

Overall the service experience was good. However, i thought the length of the appointment was a little long (3+hours). More

by dsuder61
Recommend Dealer
Yes
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May 21, 2026 -

Camelback Hyundai responded

Your positive experience means a great deal to us at Camelback Hyundai. We understand that spending over three hours for service can feel lengthy, and we appreciate you sharing this feedback with us. We are always working to balance thorough care for your vehicle with efficient service timing. Thank you for recognizing the quality of our service team's work, and we value your patience during your visit.

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