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Camelback Hyundai

Phoenix, AZ

4.3
1,002 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,002 reviews

May 17, 2026

I was sold a truck that didn't go through emissions and wasn't inspected by camelback Hyundai. I was called into the dealership ( a month later) for the emissions test, in which it failed. I was at the ser More

by ewingk28
Recommend Dealer
No
Employees Worked With
Service and Ray from sales
May 20, 2026 -

Camelback Hyundai responded

We appreciate you taking the time to share your detailed feedback regarding your vehicle purchase and subsequent service experience. Our team follows established processes for emissions compliance, inspection procedures, and warranty-related claims to ensure vehicles meet applicable requirements at the time of sale and afterward when applicable coverage applies. We also understand the importance of clear communication and timely updates when customers submit post-sale requests or concerns. Please reach out to Tammy Jarrin in our Customer Service Department at 602-249-1133.

May 24, 2026 -

ewingk28 responded

Although this may have been an isolated incident, I have had a disappointing experience with the purchase of my truck. My newly purchased truck was in the shop for a week and cost me $5295.00 in repairs. I also feel that I am being ghosted by the staff when inquiring information about a claim for a replacement key under the Club Plus program that I had to purchase. I will be reaching out to you soon. Thanks for responding

May 17, 2026

I always get good service when I come into Camelback Hyundia. But, Ricky is my go to person that makes my time there hassel free. For the last 6 years Ricky has always been professional and willing to More

by jstrphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Williams deserves the 5 STARS!
May 21, 2026 -

Camelback Hyundai responded

Thank you for your review. We truly value hearing about the consistently positive experiences you have had with our team over the years. It means so much to know that you receive excellent service during each visit to Camelback Hyundai. We are fortunate to have dedicated team members who focus on making every customer's experience smooth and stress-free. Your loyalty over the past six years demonstrates the kind of lasting relationships we strive to build with every customer. We appreciate you taking the time to share your feedback about the professional and helpful service you receive.

May 17, 2026

Very professional very kind very attentive to my needs. I would recommend Camelback Hyundai as a place to go have your car serviced More

by POWERMAN46
Recommend Dealer
Yes
Employees Worked With
Sofia Saldana
May 21, 2026 -

Camelback Hyundai responded

Thank you for your review! We're truly delighted to hear about your positive experience with our team. Your feedback about the professional and attentive service you received means so much to us. It's wonderful to know that our staff took the time to understand and address your specific needs during your visit. We deeply appreciate your recommendation of Camelback Hyundai for automotive service, and we look forward to continuing to provide you with the same level of care and attention in the future.

May 17, 2026

Employee was very helpful with getting service complete. She was a hard worker and jumped through hoops to ensure the best service possible. More

by jfurlow44
Recommend Dealer
Yes
May 21, 2026 -

Camelback Hyundai responded

We sincerely value your feedback about the exceptional service you received. It's wonderful to hear that our team member went above and beyond to ensure you had the best experience possible. Her dedication to providing thorough assistance and working diligently to meet your needs reflects the commitment we strive for at Camelback Hyundai. Your recognition of her hard work and the extra effort she put in means a great deal to us. We appreciate you taking the time to share your positive experience.

May 16, 2026

Very quick and thorough Great customer service, people oriented Overall a very good experience in general More

by Ruizrebecca55
Recommend Dealer
Yes
Employees Worked With
Travis
May 21, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback about your experience with us. We're delighted to hear that our team provided you with swift and comprehensive service. Your recognition of our customer service and people-focused approach means so much to us at Camelback Hyundai. It's wonderful to know that your overall visit exceeded your expectations. We truly appreciate you taking the time to share your positive experience with others.

May 16, 2026

All right ? ? Well Trevor was really nice. He showed me to the lobby and the job was completed quickly More

by gfcallejas26
Recommend Dealer
Yes
Employees Worked With
Trevor
May 21, 2026 -

Camelback Hyundai responded

provided you with excellent service and made you feel welcome by showing you to the lobby. It's wonderful to know that your service was completed efficiently and that you had a positive experience with our team. We truly appreciate your feedback and look forward to serving you again in the future.

May 16, 2026

The staff was very helpful. The online app was not great as it listed the wrong price to approve but we figured it out. One bad thing, the waiting room was very sparce and they More

by hotchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sophia
May 21, 2026 -

Camelback Hyundai responded

We sincerely value your feedback and are delighted to hear that our service team provided excellent assistance throughout your visit. It's wonderful to know that your vehicle is performing well and that our staff's helpfulness made a positive impact on your experience. We understand your concerns regarding the online application pricing discrepancy and the waiting room amenities. Your observations about these facility and technology aspects are valuable to us as we continuously work to enhance every part of the customer experience at Camelback Hyundai. Thank you for recognizing the dedication of our service team while also sharing constructive feedback about areas where we can improve. Your insights help us ensure that all aspects of our dealership meet the high standards our customers deserve.

May 15, 2026

Travis is always professional and helpful. I take very good care of my car and usually come in for updates and regular maintenance. He always makes the experience easy and as quick as possible More

by ebattock
Recommend Dealer
Yes
Employees Worked With
Travis. He's the best!
May 21, 2026 -

Camelback Hyundai responded

We are thrilled to hear about your outstanding experience with our maintenance services. Your commitment to caring for your vehicle is evident, and we're honored that you consistently choose us for your regular upkeep needs. It's wonderful to know that our team consistently delivers professional and helpful service while keeping your visits efficient and convenient. The transportation service we provide is designed to make your experience as seamless as possible, and we're pleased it adds value to your visits. Your recognition of exceptional performance and dedication to customer service means everything to us at Camelback Hyundai. We truly value customers like you who take the time to share their positive experiences.

May 15, 2026

The service staff cares about performing honest work at fair prices. Rickey has always been very helpful. More

by Traceelr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey
May 21, 2026 -

Camelback Hyundai responded

We are ecstatic to hear about your positive experience with our service team. Your recognition of our commitment to honest work and fair pricing truly means the world to us. We're delighted that our staff member has consistently provided you with helpful assistance throughout your visits. At Camelback Hyundai, we strive to build lasting relationships with our customers through transparent and reliable service. Your trust in our team motivates us to continue delivering the quality care you deserve.

May 15, 2026

Vip treatment, with care and class Best dealership on camelback. This is our 3rd car from hyundai/kia More

by THEJWOODMANSEE
Recommend Dealer
Yes
Employees Worked With
Mek
May 21, 2026 -

Camelback Hyundai responded

Thanks for sharing your wonderful experience with us! We're thrilled that you felt you received exceptional service with such attention and consideration. It means the world to us to know that we've maintained the high standards that have brought you back for your third vehicle purchase. Your loyalty to Camelback Hyundai over multiple car purchases truly shows the trust you've placed in our team. We're honored to continue being your automotive partner and look forward to serving you for many years to come.

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