Camelback Hyundai
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Prompt and thorough. Car was clean and ready on time The service was prompt and as requested. My car was returned to me clean and when promised Car was clean and ready on time The service was prompt and as requested. My car was returned to me clean and when promised More
Patient, good listener. Great customer service. Patient, good listener. Great customer service. Provided details behind information shared, made sure I understood and answer Great customer service. Patient, good listener. Great customer service. Provided details behind information shared, made sure I understood and answered all of my questions. Service provided exceeded expectations. More
Ryan Davis was great! Very helpful and took care of everything I needed. I'll be bringing the car back for some recommended services. Very helpful and took care of everything I needed. I'll be bringing the car back for some recommended services. More
Sharing a recent experience at Hyundai Camelback for transparency. After my vehicle was inspected following an accident, communication from my service advisor, Travis, was limited and I had to repeat transparency. After my vehicle was inspected following an accident, communication from my service advisor, Travis, was limited and I had to repeatedly ask for basic updates on timeline and findings. I was told the damage appeared “extensive,” but without clear detail upfront. The shop later quoted approximately $6,600 for a full driver-side suspension replacement, along with additional components. Seeking a second opinion, I had the car inspected independently and was told only a single strut needed replacement, which cost about $200. When I returned to pick up the vehicle, I was informed of a $170 inspection charge. When I declined, Travis became noticeably unprofessional in tone and directed me to remove the car from the premises despite me arranging a tow. The interaction escalated until a manager stepped in and handled things more appropriately. My main concern is the lack of clear communication and professionalism during the process. I would recommend getting a second opinion for any major repair estimates. More
Ismael was great! He was honest with the services that my car needed. He explained the repairs and told me what the car would need for the next service. He was honest with the services that my car needed. He explained the repairs and told me what the car would need for the next service. More



