Camelback Ford

Go somewhere else for service!!! Unless of course you want them to keep your car for days, tell you it is fixed... then you pick it up and NOTHING is fixed. Over and Over and Over. There is no communicat want them to keep your car for days, tell you it is fixed... then you pick it up and NOTHING is fixed. Over and Over and Over. There is no communication. They are nice and seem helpful, but NOTHING EVER GETS FIXED. The owner talked to me after all the problems...and said he would fix things, gave me his cell but when i called he didn't return my message. It is like Ground Hog Day dealing with them, you just keep coming back and coming back with the same crummy outcome. More

Sales associate very attentive from moment I appeared on the lot. Spent time determing my actual need before trying to sell me something. Although I arrived with financing already arranged from USAA, introd the lot. Spent time determing my actual need before trying to sell me something. Although I arrived with financing already arranged from USAA, introduced me to the proper person to look at alternatives. Sales Person, Manager and Finance rep all professional. PLEASE SEE BELOW BECAUSE MY WIFE'S NAME, KATHY KOLBE, WAS IN YOUR DATABASE, YOU CONTINUE TO ADDRESS ALL EMAIL CORRESPONDENCE TO HER (kkolbe@kolbe.com) I AM THE PURCHASER OF THE CAR IN MY SOLE & SEPARATE NAME. ALL EMAIL CORRESPONDENCE SHOULD BE DIRECTED TO ME AS FOLLOWS: WILLIAM K RAPP willra@aol.com PLEASE CORRECT YOUR RECORDS ACCORDINGLY. More

this is my 3rd vehicle purchased with this dealer, everything was good, based on price, deals and service. among the three purchases, this is the best, service, help and deal among the whole team. wil everything was good, based on price, deals and service. among the three purchases, this is the best, service, help and deal among the whole team. will do business again in future. everybody is working to make business happen, from salesman to financing, to gen manager. will recommend to friends and family, and who ever will read this review, dont hesitate to buy from this dealer, dont consider negative write-ups, as long as you know your limit, you know whats your looking for, your credit score, income and if YOURE a FORD guy, do a business with camelback ford, and experience a better business with all the departments. im very much hoping that i will have the same experience with this dealer in my next FORD purchase. more power to you CAMEL BACK FORD! More

I appreciate being treated with respect which Mr. Eccles and the entire did. It was a comfortable atmosphere and I was did not feel I was being forced into any agreement. Each document was explained in de and the entire did. It was a comfortable atmosphere and I was did not feel I was being forced into any agreement. Each document was explained in detail. They took time with an young/old lady who loves cars and explain things about each car. They did not have a problem when I asked to look under the hood; they didn't think that I was ignorant. More

I was looking for a new Ford Fusion (knew exactly what I wanted prior to contacting the dealership) and requested an internet quote on the car. Response from Brian was very quick and price was very fair... wanted prior to contacting the dealership) and requested an internet quote on the car. Response from Brian was very quick and price was very fair.....only detail to work out was value of my trade-in (2010 Honda Accord). Arrived at the dealership and was greeted by Michael (Brian had informed me prior that Michael would be my salesperson) who was very pleasant. Test drove the vehicle while Brain did an appraisal on my trade. Sat down to do the paperwork with Michael and was made aware of the offer for my trade-in which was also very fair right out of the gate....no need to haggle over price of car or trade-in. Only negative I can mention is the amount of time it took to get me out the door with my new vehicle....arrived at dealership around 2pm and did not drive off until almost 8pm. Most of the time was waiting for finance dept. to get around to our deal as they were very busy that day (Saturday). I cannot place blame on them for this delay and am actually happy they were selling lots of cars and boosting the economy!!!! Thanks again to Michael and Brian....I will reccommend them to all friends and family looking to purchase a vehicle. More

I had a pleasant experience buying my 2012 Ford Escape. The process from beginning to end could have been quicker, but overall a knowledgeable and very friendly staff. I will definitely recommend to friend The process from beginning to end could have been quicker, but overall a knowledgeable and very friendly staff. I will definitely recommend to friends and family. More

I have had an excellant relationship with Krista Lashley in the service Department for a couple of years. Michael Kildoo was very helpful and made me feel comfortable with my purchase. in the service Department for a couple of years. Michael Kildoo was very helpful and made me feel comfortable with my purchase. More

I did not like the high pressure finance person. I was also incorrect information on transferring title to the vehicle. My salesperson was great though. also incorrect information on transferring title to the vehicle. My salesperson was great though. More

Most of the purchase process was quick and dirty (that's good!) and the personalization provided by the dealership was remarkable. They delivered the MKX to my drive way (only due to the fact that the one good!) and the personalization provided by the dealership was remarkable. They delivered the MKX to my drive way (only due to the fact that the one I bought had just arrived and had yet to be prepared for sale). More

recently I visited Camelback Ford for a recall on my vehicle I also have a different make vehicle and visit their service department frequently but the way I was treated here made it worthwhile between vehicle I also have a different make vehicle and visit their service department frequently but the way I was treated here made it worthwhile between the service advisors and friendly sales personnel I felt important.....and the cookies also helped More